Retail Sales Consultant – Bilingual Spanish Preferred

NBCUniversal

Retail Sales Consultant engaging customers at Xfinity with product knowledge and excellent service. Meeting sales targets while maintaining a professional store environment.

Posted 7/28/2026full-timeFresno • California • 🇺🇸 United StatesJuniorMid-Level💰 $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates exceptional customer service skills and product knowledge to enhance the shopping experience while meeting sales targets. Capable of adapting to flexible schedules and maintaining punctual attendance in a retail environment.

Highest-signal resume keywords

Customer EngagementSales Target AchievementProduct KnowledgeBilingual Spanish SpeakingOutstanding Customer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

High School DiplomaAccount Statement InterpretationService Request ProcessingProduct Feature ExplanationSales Follow-Up

Soft Skills

EnthusiasmCommunicationAdaptabilityTeam CollaborationCompetitive Spirit

Industry Keywords

Retail OperationsBrand AmbassadorCustomer SatisfactionComcast ProductsService Excellence

About the role

Key responsibilities & impact

Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience
Providing outstanding customer service with all customer interactions
Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence
Helping customers interpret and clarify their account statements and pay their bills in the store
Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests
Acting as brand ambassador to promote Comcast/Xfinity products
Providing expert-level understanding and passion around technology, especially around Comcast products and services
Maintaining detailed sales product knowledge, including competitive information
Contributing to a fun and competitive environment

Requirements

What you’ll need

High School Diploma or equivalent
Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary
Regular, consistent, and punctual attendance
Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly
Bilingual Spanish Speaking preferred

Benefits

Comp & perks

Medical, Dental, and Vision coverage
Comcast XFINITY courtesy services in Comcast serviced areas
Discount tickets to our Universal Resorts
Paid Parental leave
Tuition reimbursement of up to $8,000 (Full Time employees)
Paid Time Off
401K Savings Plan – with up to 6% dollar-to-dollar matching