NBCUniversal

Data Analyst

• Work cross-functionally to collect and analyze data
• Develop models to determine trends using various data sources
• Create and maintain internal dashboards & reports
• Analyze large, complex data sets to derive business insights
• Communicate findings clearly through presentations and data visualizations

Senior Data Analyst

Account Executive

• Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
• Providing outstanding customer service with all customer interactions.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions, customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Meeting goals and metrics
• Contributing to a fun and competitive environment!

Retail Sales Consultant

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment!

Engineer

• Manage escalated tickets from Tier 1/2 and install groups
• Act as an escalation point for managed services customers
• Interface with off-net carriers to drive escalated issues
• Perform adjustments to customer networks as needed
• Ensure customer configurations are up to date
• Maintain and create technical documentation of processes and procedures
• Act as a knowledge resource to Tier 1/2 and install teams
• Regular attendance and ability to work variable schedules and overtime as necessary

Engineer 2, NOC Installation – Managed Services

• Negotiate long-term agreements with key decision-makers
• Secure new business opportunities and renew existing agreements
• Manage multi-site property portfolio relationships
• Implement consultative sales approach for MDU growth opportunities

Account Executive 2, Community Account Sales

Full-stack Engineer

• Responsible for planning and crafting new software and SaaS applications
• Analyzes, tests and assists with the integration of new applications
• Coordinates the documentation of all development activity
• Assists with tracking performance metrics
• Integrates knowledge of business and functional priorities
• Acts as a key contributor in a sophisticated and crucial environment
• May lead projects and shares expertise
• Work with engineering team, product, and user experience to understand new requirements
• Refine and estimate new deliverables
• Implement new services and automation tasks to specification provided with the assistance of senior team members
• Understand platform usage and assist with production deployments and customer issue triage
• Craft and develop ETL applications that can be hosted on cloud platforms
• Develop security features as part of the development and adopt the DevSecOps culture
• Use and improve on tools to identify and mitigate production incidents
• Build re-usable software components or libraries
• Build self-contained microservices or application programming interfaces to support the business logic
• Collaborate with project partners to identify product and technical requirements
• Work closely with the engineering team leaders, architects and DevOps Engineers to define the functional and technical requirements
• Build insights for managers to supervise business and operational metrics
• Consistent exercise of independent judgment and discretion in matters of significance

Senior Software Engineer

Retail Sales Consultant, Bilingual Spanish

Sales Engineer

• Provide technical support for Comcast Business sales teams and customers
• Drive sales revenue by collaborating with sales teams and providing training
• Perform needs analyses and recommend strategic, cost-effective solutions
• Create and execute product test plans and document test progress

Field Sales Engineer

Outside Sales

• Manage sales for small-to-medium business customers
• Train and develop sales team members
• Coordinate sales promotions and incentives
• Monitor employee performance and ensure compliance with company policies

Manager 1, SMB Direct Sales – Outside Sales

• Perform needs analyses for the Company and customers
• Provide technical support and problem resolution
• Support Sales team with product modifications

Field Sales Engineer 2

Data Engineer

• Serve as a principal software engineer for AdSmart products
• Architect and develop mission-critical backend services using microservices, serverless, and event-driven patterns under the leadership of the VP of Engineering
• Participate in scrum ceremonies and perform peer code reviews
• Utilize cutting-edge cloud computing technologies to solve problems
• Drive integration of LLMs, AI agents, vector search, and ML-based personalization
• Supporting products with the overall roadmap and providing updates to senior leadership

Principal Data Engineer

• Responsible for building, improving, and maintaining a high-performance, highly available, distributed online video Ad Server system.
• Oversee the complete lifecycle of software development, including designing, prototyping, implementation, testing, maintenance, and technical support.
• Collaborate with Product Managers (PMs) to build features for business needs.
• Lead and mentor a group of software engineers, providing technical guidance, code reviews, and best practices.

Lead Software Engineer

Security Engineer

• Provide critical oversight for Comcast Business’ automated device configuration compliance program
• Build and support a scalable system to manage and validate configuration compliance across a large distributed device inventory (over 750,000 devices)
• Ensure device builds meet established standards prior to deployment
• Develop and refine automation to verify build standards, detect configuration drift, validate required controls
• Partner with engineering, operations, and compliance teams to establish a governance model
• Perform compliance evaluations of device builds, including secure configuration checks, vulnerability review
• Parse, analyze, and validate large datasets from device telemetry
• Design, maintain, and enhance analytics workflows
• Build dashboards, alerts, and reporting mechanisms
• Collaborate closely with business partners
• Document processes, configuration standards, validation logic, and governance workflows
• Contribute to continuous improvement of compliance automation
• Support integration of compliance tools with APIs
• Troubleshoot device build issues, data inconsistencies, and system-level problems
• Apply a PM-oriented mindset to track tasks

Automation Oversight Engineer

Artificial Intelligence

• Scale the Paid Demand Engine
• Audit and refine existing channel strategy
• Allocate and optimize budget across channels
• Personally manage and optimize Paid Search, Paid Social, Reddit, YouTube, CTV platforms, SEO
• Own performance messaging and copy
• Optimize for Qualified MQLs, account sign-ups, and converted spenders

Growth Marketing Lead – AI-native

• Engaging customers with enthusiasm
• Demonstrating and explaining product features to enhance shopping experience
• Providing outstanding customer service
• Meeting or exceeding sales targets
• Helping customers interpret and clarify account statements
• Acting as brand ambassador to promote Comcast/Xfinity products