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Retail Sales Consultant
NBCUniversal. Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
About the role
Key responsibilities & impact- Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
- Providing outstanding customer service with all customer interactions.
- Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
- Helping customers interpret and clarify their account statements and pay their bills in the store.
- Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
- Acting as brand ambassador to promote Comcast/Xfinity products.
- Providing expert-level understanding and passion around technology, especially around Comcast products and services.
- Maintaining detailed sales product knowledge, including competitive information.
- Contributing to a fun and competitive environment!
Requirements
What you’ll need- High School Diploma or equivalent
- Adjusting to a full time, flexible, variable work schedule to meet retail operational needs, including days evenings, weekends, and holidays as necessary
- Regular, consistent, and punctual attendance.
- Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.
Benefits
Comp & perks- Medical, Dental, and Vision coverage
- Comcast XFINITY courtesy services in Comcast serviced areas
- Discount tickets to our Universal Resorts
- Paid Parental leave
- Tuition reimbursement of up to $8,000 (Full Time employees)
- Paid Time Off
- 401K Savings Plan – with up to 6% dollar-to-dollar matching
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer serviceenthusiasmsales targetsservice excellencecommunicationbrand ambassadorteam contributionflexibilitypunctualityproblem-solving
Certifications
High School Diploma