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Retail Sales Consultant
NBCUniversalRetail Sales Consultant engaging customers with enthusiasm and expertise while driving sales and enhancing the shopping experience at Comcast Xfinity in Detroit. Providing outstanding service and meeting sales targets in a dynamic retail environment.
About the role
Key responsibilities & impact- Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
- Providing outstanding customer service with all customer interactions.
- Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
- Helping customers interpret and clarify their account statements and pay their bills in the store.
- Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
- Acting as brand ambassador to promote Comcast/Xfinity products.
- Providing expert-level understanding and passion around technology, especially around Comcast products and services.
- Maintaining detailed sales product knowledge, including competitive information.
- Contributing to a fun and competitive environment!
Requirements
What you’ll need- High School Diploma or equivalent
- Adjusting to a full time, flexible, variable work schedule to meet retail operational needs, including days evenings, weekends, and holidays as necessary
- Regular, consistent, and punctual attendance.
- Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.
Benefits
Comp & perks- Medical, Dental, and Vision coverage
- Comcast XFINITY courtesy services in Comcast serviced areas
- Discount tickets to our Universal Resorts
- Paid Parental leave
- Tuition reimbursement of up to $8,000 (Full Time employees)
- Paid Time Off
- 401K Savings Plan – with up to 6% dollar-to-dollar matching
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer serviceenthusiasmsales targetsservice excellencecommunicationbrand ambassadorteam contributionflexibilitypunctualityproblem-solving
Certifications
High School Diploma