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NBCUniversal

Retail Sales Consultant

NBCUniversal

. Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.

Posted 4/21/2026full-timeRochester Hills • Missouri • 🇺🇸 United StatesJuniorMid-Level💰 $16 per hourWebsite

About the role

Key responsibilities & impact
  • Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
  • Providing outstanding customer service with all customer interactions.
  • Helping customers interpret and clarify their account statements and pay their bills in the store.
  • Answering any questions, customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
  • Acting as brand ambassador to promote Comcast/Xfinity products.
  • Providing expert-level understanding and passion around technology, especially around Comcast products and services.
  • Maintaining detailed sales product knowledge, including competitive information.
  • Meeting goals and metrics
  • Contributing to a fun and competitive environment!

Requirements

What you’ll need
  • High School Diploma or equivalent
  • Generally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience
  • Ability to work a full time, flexible schedule which includes evenings, weekends, holidays, variable schedule.
  • Regular, consistent, and punctual attendance.
  • Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.

Benefits

Comp & perks
  • Medical, Dental, and Vision coverage
  • Comcast XFINITY courtesy services
  • Discount tickets to our Universal Resorts
  • Paid Parental leave
  • Tuition reimbursement
  • Paid Time Off
  • 401K Savings Plan – with up to 6% dollar-to-dollar matching.
  • Day-One benefits!

ATS Keywords

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Soft Skills
customer servicecommunicationsalesproblem-solvingteamworkflexibilityattention to detailtime managementinterpersonal skillsbrand ambassador
Certifications
High School Diploma