Desktop Support Analyst
Estes Forwarding Worldwide
VoIP
Enterprise Account Executive, Direct Sales
NBCUniversal
full-time
Posted on:
Location Type: Office
Location: Florida • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
VoIP
About the role
- Responsible for the sales strategy of Comcast High Capacity Ethernet Networks, Internet, Video and Voice-based services to Government, Education and Medical institutions (G.E.M.) as well as complex enterprise customers.
- Works as part of a team to drive sales by focusing on acquisition, development and management of strategic prospective clients in designated territories.
- Designs and delivers live sales presentations to prospective strategic clients, develops relationships with clients and the community and positions the Comcast brand as key components of the sales strategy, in keeping with Comcast's touchstones.
- Creates and delivers face-to-face sales presentations to strategic prospective clients that demonstrate knowledge of the latest Comcast products and services.
- Sells with goals of exceeding departmental financial and unit targets.
- Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
- Develops the strategy of the sales territory, including identifying strategic partnerships, planning the development of a territory and cultivating of local partnerships and organizational affiliations.
- Actively researches and generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.
- Retains customer base by delivering on the Comcast credo, ensuring a superior customer experience.
- Maintains and builds customer relationship to drive customer retention.
- Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation with excellent follow up skills.
- Maintains accurate and quality sales records and prepares sales and activity reports as required.
- Attends out-of-the-office meeting with customers on a regular basis and demonstrates excellent verbal and written skills and skill presenting, persuading and negotiating.
Requirements
- Bachelor's Degree (preferred)
- While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
- Relevant Work Experience 5-7 Years
- Demonstrates some knowledge of Network Design, MAN technologies & designs including DSx, OC-x, WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Business Continuity/Disaster Recovery concepts and E-rate Contracting Processes and Procedures.
- Experience in sales and strategic account management
- Ability to work nights and weekends, variable schedule(s) and overtime as necessary.
Benefits
- We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Network DesignMAN technologiesDSxOC-xWDMEthernetVoIPLANWANVPN
Soft skills
sales strategycustomer relationship managementpresentation skillspersuasionnegotiationcustomer service orientationfollow up skillsteam collaborationlead generationstrategic planning
Certifications
Bachelor's Degree
