NatWest Group

DevOps Engineer

• work closely with feature and platform teams to design, build and operate cloud native platforms and delivery pipelines
• mentor and coach teams to higher levels of DevOps maturity
• design, build and operate AWS based platforms with a strong focus on Kubernetes
• assess current DevOps and platform capabilities to identify gaps
• support teams in closing gaps through hands on enablement, reusable patterns and targeted learning
• implement and support GitOps workflows using tools such as Argo CD and GitLab
• build and maintain infrastructure using Infrastructure as Code, primarily Terraform
• support Kubernetes networking, security and observability using tools such as Cilium and the Grafana suite
• enable scalable, efficient and cost aware platforms, including autoscaling approaches such as Karpenter
• contribute to DevOps centre-of-excellence standards, policies, tooling and reference architectures

DevOps Engineer, VP – AWS, Kubernetes, GitOps

• Support the improvement of non-functional and operational characteristics
• Contribute to the reliability, monitoring and operational excellence of cloud-native platforms
• Work closely with senior engineers to support production systems and implement SRE practices
• Participate in the 24/7 support and on-call rotation
• Support the operation of AWS-based Kubernetes platforms (EKS)
• Contribute to monitoring, alerting and observability implementations
• Assist in incident management, troubleshooting and root cause analysis
• Implement infrastructure changes using Terraform and GitOps workflows
• Support CI/CD pipelines and deployment processes
• Help improve system reliability through automation and operational improvements
• Follow SRE practices such as runbooks, documentation and post-incident reviews
• Collaborate with DevOps and engineering teams to improve system performance and stability
• Ensure solutions align with security, compliance and operational standards

Site Reliability Engineer – AWS, Kubernetes

Backend Engineer

• Producing complex and critical software rapidly and of high quality which adds value to the business
• Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning
• Collaborating to optimise our software engineering capability
• Designing, producing, testing and implementing our working software solutions
• Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations

.Net Software Engineer

• working within a feature team to engineer software, scripts and tools
• Producing complex and critical software rapidly and of high quality which adds value to the business
• Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning
• Collaborating to optimise our software engineering capability
• Designing, producing, testing and implementing our working software solutions
• Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations

Java Software Engineer

AI Engineer

• Engineer and maintain innovative, customer-centric, high-performance, secure and robust solutions
• Work within a feature team engineering software, scripts, and tools that are often complex
• Liaise with other engineers, architects, and business analysts across the platform
• Produce complex and critical software rapidly and of high quality which adds value to the business
• Work in permanent teams responsible for the full life cycle from initial development, through enhancement and maintenance to replacement or decommissioning
• Collaborate to optimise software engineering capability
• Design, produce, test, and implement working code
• Work across the life cycle from requirements analysis and design through coding to testing, deployment, and operations

AI Engineer, Advanced Capabilities, AVP

Product Manager

• Own the digital journey, driving performance management, service proposition, and customer experience
• Set the vision for digital features for a world-class digital experience
• Take ownership of the digital roadmap and backlog prioritization
• Work with stakeholders and monitor digital customer experience KPIs
• Ensure continuous improvements in financial spend within budgets
• Identify and manage conduct risk to deliver key customer outcomes

Product Owner – SEPA, FX, IP

Vice President

• Supporting the design of automation test strategies
• Evolving more predictive and intelligent testing approaches
• Collaborating with stakeholders and feature teams
• Designing and creating a low maintenance suite of stable, re-usable automated tests
• Applying testing and delivery standards

Quality Automation Specialist – AVP

Full-stack Engineer

• Designing, producing, testing, and implementing working software
• Developing knowledge of aspects of the associated platform across business, applications, data, and infrastructure
• Applying Agile methods to the development of software
• Producing complex and critical software rapidly using modern frameworks
• Delivering intentional architecture and designing software with a focus on automation

Full Stack Engineer

Customer Support

• Providing crucial support to customers and colleagues in our contact centres
• Responding to and investigating queries
• Providing support on business processes, policies and procedures
• Managing the full process of moving ISA and GIA cash between NatWest Group brands and external providers
• Ensuring transfers are accurate, timely, and compliant
• Managing digital and non‑digital requests
• Updating client records in Avaloq
• Coordinating payments and communicating with counterparties
• Identifying barriers to performance and coordinating improvements
• Working closely with operational centres, providing coaching and support

Customer Service – Operations Officer

• Investigating queries and supporting business processes
• Responding to customer queries and processing, authorising, and investigating transactions
• Supporting process training and knowledge sharing within the team
• Accurately investigating queries and escalating where needed
• Improving customer service, processes, and procedures

Customer Service and Operations Analyst – Anti-Money Laundering

Risk

• Provide professional corporate governance advice to support the bank and its franchises
• Act as a trusted advisor to senior governance stakeholders
• Guide governance framework and ensure compliance with policies and regulations
• Manage relationships with stakeholders and provide briefings
• Lead corporate governance activities supporting the bank’s strategy
• Advise on board governance and legal entity management issues
• Keep up to date with legal and regulatory developments

Senior Governance Manager

Manager

• Design, develop, implement and undertake assurance activities in relation to retail mortgage valuation process
• Monitor and analyze operational, conduct, credit and regulatory risks
• Support the development of residential mortgage valuation strategy
• Collaborate with internal and external stakeholders to close identified gaps

Property Valuation Controls Manager

Analyst

• Play a supportive role in the design, development, implementation and delivery of assurance activity in relation to the retail mortgage valuation process.
• Deliver tasks and activities related to the ongoing management of risk issues within the business.
• Identify and address risks, and work collaboratively with internal and external stakeholders, including Second Line of Defence, controls teams and senior management, to close identified gaps.
• Monitor and analyse operational, conduct, credit and regulatory risks, and identify related issues and any areas requiring improvement.
• Deliver against channel and central actions, in line with the risk appetite and direction set by management.
• Support controls managers with the development of residential mortgage valuation strategy, along with robust assurance activity.
• Help to evolve valuation assurance activity towards a more data-led approach, leveraging in-depth analysis and insight.

Property Valuation Controls Analyst

• Own API-driven products enhancing customer experience in BaaS
• Define and prioritize product backlog with stakeholders
• Translate product roadmap into actionable deliverables
• Deliver user-friendly APIs for key customer journeys
• Drive API-first approach focusing on design and documentation

Product Owner – Lending API Services

• Designing, producing, testing and implementing working software
• Developing knowledge of aspects of the associated platform across business, applications, data and infrastructure
• Liaising with principal engineers, architects, and other key stakeholders
• Applying Agile methods to the development of software on the backlog
• Producing resilient and long-lived software
• Driving API-first development ensuring high system performance, resilience, and security