Myriad Genetics

Customer Support

• Temporary contract position for up to 2 months
• Full-time (40 hours/week), remote, may be performed from anywhere in the United States
• Required shift 9am PT – 5:30pm PT, Monday through Friday; may include one weekend day weekly and overtime as needed
• Provide friendly and professional customer support through phone, chat, and email
• Provide accurate, valid and complete information by leveraging team SOPs and tools
• Consistently deliver on support metrics, including response times, throughput goals and CSAT benchmarks
• Demonstrate expert knowledge of SneakPeek Gender At-Home products
• Exhibit solutions-oriented approach to customer concerns and team needs
• Act as a representative of the SneakPeek voice and demonstrate SneakPeek values in all customer interactions
• Physical requirements: sedentary work or exerting up to 10 pounds occasionally; stationary positioning, moving, operating, communicating, observing, pushing/pulling, and reaching

Temporary Gateway Customer Care Specialist

Product Manager

• Accountable for end-to-end strategy (technology, operations, GTM, finance) and commercialization of new clinical products
• Lead product strategy for all new clinical products informed by customer needs and market trends
• Collaborate with Innovation/Intelligence, Marketing, and Customer Journeys teams to understand customer needs and market landscape
• Develop product vision, roadmap, execution plan, and define OKRs
• Define, test, and validate technical and operational models, including technology and operations management
• Develop user requirements and MVP and approach for adding new features
• Drive end-to-end agile product development and work with operations to design efficient processes
• Choose and manage vendors/partners and align product development with internal and external stakeholders
• Continuously assess process improvements, optimize operations and financial performance, and secure funding/resources with SVP
• Develop and execute Product Commercialization and Go-To-Market plans; select channels; define and iterate pricing, positioning, and promotion
• Monitor analytics and competitive environment; oversee customer implementation plan and training
• Identify, hire, grow, and develop a best-in-class product team and encourage a culture of humility and entrepreneurial thinking

Senior Director, Product Management

Account Executive

• Identify, develop, and manage commercial relationships with key opinion leaders in medicine and other key healthcare professionals.
• Identify and capitalize on commercial opportunities for growth within a specific region or geography – predominately in the traditional out-patient practices, but also inclusive of institutions, local insurance payors, physician groups, long term care facilities, etc.
• Manage full lifecycle of the product sales process, including new business development and lead generation via programs and other initiatives.
• Collaborate with the marketing team on the development of sales and marketing collateral.
• Attend local tradeshows, industry conferences and networking events.
• Staying current on industry and marketplace trends in the areas of personalized medicine.

Sales Executive – Women's Health

• Customer-facing Account Executive focused on improving care for patients with prostate cancer risk and diagnosis
• Promote Prolaris®, BRACAnalysis CDx and MyRisk to hospitals, hospital systems, large practices and oncology-specific institutions
• Target urologists, urologic oncologists, and affiliated pathologists
• Increase test orders (Prolaris, MyRisk, BRACAnalysis CDx) and implement action plans to drive growth
• Grow weekly order volumes by teaching, tailoring, and leading customer conversations in community, large group, and academic practice settings
• Drive two-way communication with targeted physicians, understand practice value and economic drivers, and influence treatment and risk-assessment approaches
• Describe Prolaris as RNA expression-based prognostic test to stratify localized prostate cancer aggressiveness
• Must live in/near Detroit and be able to travel throughout the Detroit West territory
• Physical requirements: sedentary to light lifting (10-20 lbs), stationary positioning, moving, operating, communicating, observing; OSHA category III (no exposure to blood/body fluid)

Sales Executive, Urology

Data Entry

• Part of Customer Success team; integral to company success; every client interaction matters.
• Responsible for timely and accurate data entry and management of patient orders.
• Significant contributor to high-throughput workflow and CLIA lab.
• Translate critical healthcare information and test orders from test request forms into database accurately and timely.
• Review received orders for required elements and effectively communicate missing elements.
• Ensure a high level of quality throughput.
• Complies with applicable CLIA and HIPAA regulations.
• Physical requirements: sedentary work, lifting up to 10 pounds occasionally; stationary positioning, moving, communicating, observing.

Patient Advocate, Data Entry I

General Counsel

• Overview: The Assistant General Counsel - Privacy & Regulatory will work closely with members of the Legal and Compliance Teams in the drafting, implementing, and overseeing the organization’s global privacy, regulatory, and legal compliance programs, enabling adherence to applicable laws and regulations (e.g., HIPAA, CCPA, GDPR) and industry standards (CLIA, NYS).
• Serve as subject matter expert and internal escalation point for privacy and data protection issues in contracting, sales and marketing, business development and operations.
• Ensure the organization has appropriate privacy contract provisions, including DPAs, Business Associate Agreements, Standard Contractual Clauses and Transfer Impact Assessments, if and as required.
• Monitor developments in data protection, regulatory, and privacy laws applicable to advanced diagnostics, and develop and lead cross functional project teams to support company compliance.
• Provide practical legal advice on data driven projects while anticipating and navigating regulatory and privacy considerations, including data sharing and analytics, mobile applications, and use of artificial intelligence.
• Participate in the review of customer-facing materials for alignment with applicable data protection and privacy policies, laws, and regulations.
• Oversee and provide legal advice on privacy incident and breach response program.
• Provide legal advice on the use of technology within the organization (e.g. enterprise digital marketing, websites).
• Partner with Information Security, Governance/Risk/Compliance (GRC), and Government Affairs on diagnostics regulatory oversight (FDA/CLIA etc.), privacy and cyber related policy/regulation impacting the company.
• Create and/or assist with privacy operations management, including, where applicable, DSARs, data mapping, data inventory, records of processing activities, DPIAs and PIAs.
• Provide legal advice to support compliance with HIPAA, GDPR, global privacy regulation, and state genetic testing, data breach notification, regulatory and privacy laws.
• Provide support for human subject research, IRB protocol, and informed consent review in compliance with the Common Rule and Clinical Trial Regulations.
• Provide privacy and regulatory advice in research and commercialization collaborations and M&A transactions and integrations.
• Assist in special projects and other duties as assigned.
• Physical Requirements: sedentary work or exerting up to 10 pounds of force occasionally; stationary positioning, moving, communicating, and observing.

Assistant General Counsel, Privacy and Regulatory

Sales Executive

Strategy

Lead the strategic direction of the organization with emphasis on driving profitable growth and innovation in precision diagnostics.
Support development of Myriad’s long-range strategic vision and partner with CEO and senior leadership on mid- and long-range plans.
Partner with CFO and analytics to develop long-range financial plans maximizing ROIC and profitability.
Evaluate strategic acquisitions, licensing opportunities, and joint ventures aligning to Myriad’s strategy.
Monitor disruptive technologies in diagnostic tools, biomarker discovery, and AI/ML; translate insights into recommendations.
Lead enterprise-level market, provider, and patient research to evaluate trends and unmet needs across diagnostics and precision medicine.
Develop customer segmentation frameworks to inform enterprise planning and product strategy.
Align cross-functional stakeholders across Clinical/Medical Affairs, Product, Regulatory, Commercial, and Operations for strategic execution.
Facilitate leadership workshops and high-level strategic reviews.
Deliver annual refresh of market mega-trends and portfolio assessment; provide strategic assumptions and executive-level communications.

VP, Corporate Strategy

Product Marketing

• Lead the planning, development, and execution of multiple strategic launch initiatives for the Prolaris product line, with full accountability for timelines, deliverables, budgets, and outcomes.
• Define and approve launch strategies, KPIs, and post-launch measurement frameworks to ensure tangible business impact.
• Proactively identify growth opportunities, competitive threats, and market trends, and translate these into actionable strategic plans.
• Provide executive-level updates on launch readiness, market conditions, and performance metrics.
• Serve as the primary leadership point for urologist and radiation oncologist targeted launches, ensuring all functions are aligned to a unified vision.
• Direct and motivate cross-functional teams, driving accountability and ensuring milestones are met without delays.
• Influence senior stakeholders to secure resources, remove barriers, and optimize decision-making.
• Establish governance processes for launch readiness, risk management, and contingency planning.
• Leverage advanced market research, competitive intelligence, and customer insights to refine and differentiate launch strategies.
• Collaborate with the Marketing Manager – Prolaris to ensure alignment with brand positioning and ongoing market priorities.
• Anticipate competitive responses and design preemptive counterstrategies.
• Oversee the development of high-quality launch assets, including targeted sales enablement tools, customer-facing campaigns, and educational resources.
• Ensure messaging is consistent, compelling, and tailored to priority audiences and aligns with on-market position and messaging
• Lead sales training and engagement activities to ensure full commercial readiness at launch.
• Monitor and analyze launch performance against defined KPIs, including adoption, market share, and revenue growth.
• Lead post-launch reviews to extract insights, codify best practices, and continuously improve the organization’s launch playbook.
• Drive the adoption of new processes and tools to increase launch efficiency and effectiveness across the oncology portfolio.

Product Marketing Strategy Senior Manager - Launch Excellence, Oncology

Full-stack Engineer

• Design, implementation, test, deployment, and maintenance of our in-house developed laboratory automation software stack. This includes a laboratory information management system (LIMS), scheduling software that can run any type of lab automation workcell, and web-apps that control our automation equipment.
• Make design decisions involving overall system architecture and implementation patterns to ensure future reliability, scalability and flexibility of our laboratory operations.
• Write and perform integration tests with real and simulated devices.
• Interface with other teams to develop software requirements. We work with hardware engineers, assay development scientists, production lab scientists, bioinformaticians, maintenance engineers, and more.
• This is a full stack software engineering position. You will work across our tech stack.