Account Manager

• Report directly to the Manager, Sales Operations as part of the Revenue Operations team
• Own Account and Territory Management across Enterprise and Mid-Market regions, designing and refining territory strategies
• Collaborate with senior sales stakeholders to align territory strategies with GTM objectives
• Assign accounts strategically using AI-driven insights and automation to ensure equitable opportunity and revenue optimisation
• Proactively adjust territory plans for new product launches, evolving ICP criteria, and industry trends
• Continuously assess and develop scalable territory frameworks and principles
• Develop executive-level dashboards and insights utilising AI for data synthesis and error detection to monitor territory health and pipeline progression
• Act as a strategic partner to Sales and non-sales teams by leading and implementing projects that address GTM challenges
• Identify and resolve inefficiencies in the sales funnel through process and workflow automation
• Promote and document GTM best practices and standardise effective strategies and workflows
• Support CRM data integrity: manage external data provider relationships, own enrichment and scoring workflows, and guide operating procedures
• Design and maintain operational hand-offs between Marketing, Sales, and Customer Success to optimise customer journey and support Net Revenue Retention
• Collaborate with GTM Systems and Strategy & Analytics teams to ensure operational processes support teamwork and communication across GTM

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Account Manager