Multiverse

Account Manager

• Report directly to the Manager, Sales Operations as part of the Revenue Operations team
• Own Account and Territory Management across Enterprise and Mid-Market regions, designing and refining territory strategies
• Collaborate with senior sales stakeholders to align territory strategies with GTM objectives
• Assign accounts strategically using AI-driven insights and automation to ensure equitable opportunity and revenue optimisation
• Proactively adjust territory plans for new product launches, evolving ICP criteria, and industry trends
• Continuously assess and develop scalable territory frameworks and principles
• Develop executive-level dashboards and insights utilising AI for data synthesis and error detection to monitor territory health and pipeline progression
• Act as a strategic partner to Sales and non-sales teams by leading and implementing projects that address GTM challenges
• Identify and resolve inefficiencies in the sales funnel through process and workflow automation
• Promote and document GTM best practices and standardise effective strategies and workflows
• Support CRM data integrity: manage external data provider relationships, own enrichment and scoring workflows, and guide operating procedures
• Design and maintain operational hand-offs between Marketing, Sales, and Customer Success to optimise customer journey and support Net Revenue Retention
• Collaborate with GTM Systems and Strategy & Analytics teams to ensure operational processes support teamwork and communication across GTM

Sales Operations Manager – Territory

Product Designer

• Design AI-powered workflows that help coaches make smarter, faster decisions so learners succeed.
• Own the end-to-end design — from early discovery through high-fidelity delivery.
• Contribute to strategic product decisions in collaboration with product, engineering, and research.
• Conduct user research and usability testing to inform and iterate designs and/or work with a researcher.
• Translate broad concepts into clear, meaningful user experiences that drive measurable business and user outcomes.
• Drive adoption of scalable, design system-consistent patterns across the product.
• Collaborate closely with engineering and data to embed intelligence into the product experience.
• Contribute to our design system and ensure visual and functional consistency across the product while championing accessibility (WCAG 2.2 AA) and ensuring visual and interaction quality.
• Ship refreshed experiences used daily, contribute scalable accessible components, and help shape product direction through critique and experimentation.

Senior Product Designer

Artificial Intelligence

• Develop, launch and scale Multiverse's AI Adoption platform reporting directly to the Founder & CEO
• Build a new product blending software and services to deliver customer ROI at scale
• Define platform vision, strategy, and roadmap to find product market fit
• End-to-end ownership of product lifecycle from concept to launch and iteration
• Build relationships with customers and partners and implement development partner programmes
• Recruit, develop and scale a cross-functional team of engineers and engagement managers
• Own the product’s P&L including revenue and margin goals
• Expand to new customers and markets and mature the product to deliver scaled customer adoption and business impact

Product Director, AI Adoption

Mechanical Engineer

• Multiverse is the upskilling platform for AI and Tech adoption.
• Partnered with 1,500+ companies to deliver a new kind of learning transforming today’s workforce.
• Upskilling apprenticeships designed for people of any age and career stage to build AI, data, and tech skills; learners have driven $2bn+ ROI for employers.
• Join to help scale best-in-class UX to almost half a million learners, working on design system and foundational frontend initiatives.
• Strengthen and evolve Multiverse’s design system so applications are consistent, accessible, and performant at scale.
• Explore agentic workflows and AI-powered tooling to transform prototyping, experimentation, and rollouts.
• Build, evolve, and maintain design system (React, TypeScript, Tailwind); ensure components are accessible and performant; partner with designers to bring Figma concepts to production; collaborate with engineers to deliver developer experience; prototype AI workflows; mentor engineers and designers.

Senior Design Engineer

AI Engineer

• Multiverse is the upskilling platform for AI and Tech adoption partnering with 1,500+ companies and 800+ employees
• Transform cutting-edge AI research into real-world products to personalise learning and improve outcomes
• Design, fine-tune, and integrate LLM-powered solutions for content generation, semantic search, summarisation, and personalised learning
• Develop, fine-tune, and embed machine learning models into production systems using tools like Cursor and Gemini
• Own end-to-end lifecycle from raw data through experimentation, deployment, and iteration
• Build MLOps pipelines and AWS cloud infrastructure for training, deployment, and monitoring
• Measure performance, accuracy, and adoption of AI features and enable colleagues to apply AI across teams

Applied AI Engineer

• We are seeking an intrapreneurial design lead for our new commercial Adoption product. This is a zero-to-one role as the first design hire for this product. You’ll be turning ambiguous ideas into tangible, clickable prototypes that shape product direction and inspire customers. You’ll also play a key role in defining what the end-to-end user experience of the product is, and how it’s positioned in the market, influence strategic decisions through design
• Own the design vision for the Adoption product
• Rapidly prototype high-fidelity concepts to test and communicate direction
• Lead concept sprints and align stakeholders through storytelling
• Design and iterate on flows, prototypes, and high-quality visuals for AI-enabled features
• Identify opportunities for AI to improve adoption and engagement
• Ensure a consistent, high-quality experience across the product
• Balance speed with craft - moving fast without sacrificing usability

Product Designer - Adoption Product

Operations

• Multiverse is the upskilling platform for AI and Tech adoption; partners with 1,500+ companies and delivers apprenticeships driving measurable ROI.
• Role: Senior Sales Strategy & Operations Manager reporting to the Director of Revenue Strategy & Operations; act as strategic backbone of the GTM organisation to enable predictable revenue growth.
• Sales Analytics & Performance Insights: own KPIs (pipeline, conversion, velocity, ACV, cycle length), lead deep-dive analyses, and build executive BI dashboards (Tableau, Looker, etc.).
• Forecasting & Pipeline Management: manage end-to-end sales forecasting, collaborate with sales leaders and Finance, enforce pipeline hygiene and review cadences.
• Leverage AI-powered insights tools to analyze sales data and customer behavior and translate patterns into actionable recommendations.
• Sales Operations & Technology: stakeholder for GTM tech stack, partner with Systems to optimise Salesforce and integrated tools, refine processes and workflow automation, evaluate new technologies including AI solutions.
• Go-to-Market Strategy & Planning: partner on annual and quarterly planning, territory design, quota setting, capacity modelling, market segmentation, and identify new revenue streams.
• Cross-Functional Alignment: architect operational hand-offs between Marketing, Sales, and Customer Success and collaborate with Sales Enablement to support training and onboarding.