Operations

• Multiverse is the upskilling platform for AI and Tech adoption; partners with 1,500+ companies and delivers apprenticeships driving measurable ROI.
• Role: Senior Sales Strategy & Operations Manager reporting to the Director of Revenue Strategy & Operations; act as strategic backbone of the GTM organisation to enable predictable revenue growth.
• Sales Analytics & Performance Insights: own KPIs (pipeline, conversion, velocity, ACV, cycle length), lead deep-dive analyses, and build executive BI dashboards (Tableau, Looker, etc.).
• Forecasting & Pipeline Management: manage end-to-end sales forecasting, collaborate with sales leaders and Finance, enforce pipeline hygiene and review cadences.
• Leverage AI-powered insights tools to analyze sales data and customer behavior and translate patterns into actionable recommendations.
• Sales Operations & Technology: stakeholder for GTM tech stack, partner with Systems to optimise Salesforce and integrated tools, refine processes and workflow automation, evaluate new technologies including AI solutions.
• Go-to-Market Strategy & Planning: partner on annual and quarterly planning, territory design, quota setting, capacity modelling, market segmentation, and identify new revenue streams.
• Cross-Functional Alignment: architect operational hand-offs between Marketing, Sales, and Customer Success and collaborate with Sales Enablement to support training and onboarding.

Senior Sales Strategy and Operations Manager

Ad Operations Analyst

Operations Coordinator

Chef Manager – Catering Operations Manager

Director of Operations

Publishing Operations Editor – Books