Logistics Process Manager – Cost to Serve
GSK
Studio Operations Manager
54
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- - **Project Scheduling**: Manage and maintain the studio’s production schedule, ensuring resources are allocated effectively across multiple projects.
- - **Workflow Optimisation**: Oversee the movement of creative work through the studio, from initial briefing to final output.
- - **Resource Forecasting & Resource Management**: Assign tasks to designers based on availability and skillset, balancing workload and efficiency metrics
- - **Stakeholder Communication**: Act as the liaison between account managers, creatives, and external suppliers to ensure timelines and expectations are met.
- - **Process Improvement:** Identify bottlenecks and implement solutions to improve studio efficiency and quality
- - **Freelance & Surge Management:** build a trusted and cost-effective global network of freelance and third-party agency support to provide additional resource at peak times, and manage all global external hubs
- - **System Integration: **constantly assess the state of our systems and software, making recommendations that will drive operational efficiency, saving time and money
- - **Reporting:** Track project progress and provide regular updates to senior management.
Requirements
- - Process excellence: Natural systematic thinker who sees workflow inefficiencies
- - Resource optimisation: Understands capacity planning and skill allocation
- - Technology integration: Can use Monday.com and timesheet systems
- - Calm under pressure: Manages crisis situations without team burnout
- - Detail-oriented: Tracks multiple projects, deadlines, and resource needs simultaneously
- - Proven experience in a traffic or studio management role within a creative or marketing agency.
- - Strong understanding of creative workflows and production timelines.
- - Excellent organisational and time-management skills.
- - Confident communicator with the ability to manage multiple stakeholders.
- - Familiarity with project management tools (e.g., Trello, Asana, Monday.com).
Benefits
- - Competitive Salary
- - Annual Discretionary Company Bonus – up to 8% - 3% Company & 5% Individual
- - Pension scheme
- - Life Assurance
- - Income Protection
- - 25 days annual leave (+ public holidays), pro-rated & Birthday off
- - Increased annual leave with years of service
- - Employee Assistance Program (EAP)
- - Private Healthcare
- - Enhanced Parental Leave
- - Staff clothing
- - Working hours will be from 09.00 to 17.30 with an hour taken for lunch between 12.00 and 14.00
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project schedulingworkflow optimisationresource forecastingresource managementprocess improvementcapacity planningskill allocationreporting
Soft skills
stakeholder communicationcalm under pressuredetail-orientedorganisational skillstime-management skillsconfident communicator
