Events

• Assist management of guest management systems/micro-site
• Gifting and understanding player, sponsor and rights-holder requirements
• Deliver core aspects of the event with support from Senior Management
• Manage a variety of relationships
• Ensure seamless delivery for all guests & VIPs

Event Executive, Guest Experience

• Report to and support the Guest Experience Director and the wider Event delivery team
• Day-to-day responsibility of the Guest Management system
• Support through sourcing and negotiating with suppliers
• Management of Sponsor and Rights Holder guest requirements, feeding into the accommodation and Travel Managers. Including but not limited to:
• Development of Guest Management system
• Understanding all guests travel & accommodation plans
• Gifting requirements
• Accreditation requirements/distribution
• Pro-Am & Special Events attendance
• Support with Special Events to ensure a seamless delivery for all guests & VIPs
• Work closely with the Logistics Manager & Guest Experience Manager to ensure alignment
• Collaborate with and support other team members across travel, accommodation, and transport for the events
• Be an excellent communicator and team player
• Liaise with other departments to ensure alignment

Guest Experience Event Manager

Bookkeeper

• Maintain accurate and organized financial records in accordance with Vietnamese accounting practices.
• Record daily financial transactions, including sales, purchases, receipts, and payments.
• Assist in preparing basic financial reports for management review.
• Process vendor invoices, employee reimbursements, and supplier payments.
• Issue customer invoices and follow up on outstanding receivables.
• Perform regular bank and cash reconciliations to ensure accuracy.
• Post routine journal entries for expenses, revenues, and adjustments.
• Reconcile general ledger accounts and identify discrepancies for correction.
• Maintain supporting documentation for Vietnam entity.
• Assist with preparation of monthly and quarterly tax declarations.
• Ensure proper filing and storage of tax-related documents.
• Support compliance with Vietnamese tax regulations under the guidance of management or external accountant.
• Prepare and organize supporting documents required for internal and external audits.
• Coordinate with auditors by providing requested schedules, reconciliations, and documentation.
• Ensure timely responses to audit queries and help implement audit recommendations.
• Maintain proper archiving of audit files and working papers.
• Provide bookkeeping assistance for our Singapore office, including basic transaction processing and document organization.

• Lead the delivery of Guest Experience elements of events
• Oversee project progress and milestone completion
• Ensure adherence to required processes
• Review supplier briefs, contracts, and negotiate pricing
• Manage Guest Experience budgets
• Facilitate compliance with insurance and legal obligations
• Lead post-event evaluation and client reports
• Interface with partners, agencies, and suppliers
• Provide clients with event status updates

Senior Event Manager, Guest Experience

Manager

• Serve as the primary point of contact for external IT support partners, ensuring service levels and performance standards are consistently met.
• Act as the main liaison for the service desk and coordinate issue escalation.
• Maintain and evolve operational documents, including RACI matrices, workflows, and process documentation.
• Collaborate with internal teams and external partners to ensure clear communication, accurate requirements, and operational alignment.
• Maintain and document workflows in line with ITIL best practices.
• Monitor endpoint security, MFA and SSO adoption, and overall compliance with IT policies.
• Oversee IT project timelines, budgets, risks, and deliverables to ensure successful execution of programmes and initiatives.
• Support project teams and stakeholders in managing complex technical projects, ensuring deadlines and expectations are met.
• Evaluate vendor performance, identify improvement opportunities, and provide structured, data‑driven recommendations.
• Prepare and escalate critical issues to senior leadership with clear updates, risks, and proposed solutions.
• Drive innovation and lead new technology initiatives.

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Event Executive, Guest Experience

Guest Experience Event Manager

Bookkeeper

Senior Event Manager, Guest Experience

IT Delivery Manager