Mulberry England

Manager

• Lead Mulberry Woodbury Common store and manage the store team to succeed.
• Create and develop a high performing team; foster diversity, inclusion and belonging.
• Deliver an extraordinary customer experience and nurture key customer relationships using in-store CRM tools.
• Drive store commercial performance through market awareness, analysis and collaboration to accelerate store growth.
• Lead and deliver operational excellence across store activities, respecting people, product and environment.
• Promote and incorporate environmentally responsible practices supporting Mulberry’s Five C’s strategy (Climate, Cultivation, Craft, Culture and Circularity).
• Act as a brand ambassador and support an inclusive, sustainable store culture.

Store Manager

Solutions Engineer

• Own the architecture of a yet-to-be-selected Marketing CRM platform and translate complex business requirements into scalable, secure architecture
• Lead design and integration of the CRM platform with systems and data sources, ensuring data integrity and security
• Lead analysis and design efforts, evaluate external platforms, and create technical documentation and implementation roadmaps
• Provide expertise in data modelling, management and migration and design real-time integrations
• Evaluate third-party add-ons, ensure adherence to integration patterns, and facilitate RFI/RFP for CRM selection
• Report to the Senior Solutions Architect and work with programme and product managers to support the product lifecycle
• Role is 9 month fixed term contract; Hybrid working (min 3 days in office, max 2 remote); ideal start in October

Store Manager

Solutions Architect – CRM