Mudflap

Infrastructure Engineer

• Own and operate Mudflap’s AWS + Cloudflare infrastructure, ensuring reliability, security, and cost efficiency while supporting scalable, predictable deployments.
• Manage and evolve our Infrastructure-as-Code and CI/CD systems (Terraform, ECS, CircleCI) to improve automation, environment consistency, and developer velocity.
• Maintain and enhance observability through Prometheus, Grafana, and CloudWatch, delivering actionable dashboards, alerts, and SLO/SLA metrics.
• Lead operational readiness and incident response, including capacity planning, system maintenance, structured RCA, and reliability improvements.
• Drive security and compliance initiatives, including IAM hardening, secrets management, encryption, least-privilege access, and SOC 2 technical controls and documentation.
• Build tools, automation, and documentation that reduce manual work, increase system consistency, and support a scalable DevOps function.

Senior Infrastructure Engineer

Customer Success Manager

• Own the post-launch success of our independent truck stop partners
• Monitor partner performance at scale using metrics to surface trends, identify risks, and prioritize action across the network.
• Build and strengthen partner relationships by being a trusted, proactive point of contact—someone who listens well, follows through, and adds value consistently.
• Define and iterate on partner health signals, playbooks, and scalable processes that allow us to operate efficiently
• Collaborate with cross-functional teams to advocate for partner needs and remove friction in how we serve them.
• Move quickly and act with ownership—whether that means jumping into a problem, creating structure where there isn’t any, or driving a solution forward independently.
• Communicate clearly and thoughtfully—whether it’s with a partner, a teammate, or in reporting insights to leadership.
• Maintain accurate records and reporting of activity and results

Partner Success Manager

Technical Program Manager

• Design, build, and maintain integrations between support platforms, internal systems, and AI tools to enable automation, intelligent routing, and AI-assisted resolution
• Lead the implementation and adoption of AI-powered workflows that reduce manual effort for support agents and improve resolution speed and consistency
• Partner closely with Product and Engineering to define technical requirements, data contracts, and system boundaries related to Customer Support operations
• Ensure support data is reliable, well-structured, and accessible for reporting, analysis, and AI use cases
• Monitor usage, performance, and outcomes of AI initiatives and iterate to improve effectiveness and user experience
• Improve customer experience and agent efficiency through thoughtful system and workflow design, not just tool deployment
• Communicate progress, results, and tradeoffs of AI and operational initiatives clearly to stakeholders and leadership

Technical Program Manager – AI Initiatives, Adoption

Product Designer

• Design for Real Impact by understanding truck drivers and fleet managers, creating solutions to simplify their tasks
• Solve the Right Problems by leading exploration to address high-value opportunities and validate quickly
• Shape Mobile Product Experiences by influencing strategy for Mudflap’s mobile apps
• Own End-to-End Design Execution from research to prototyping and UI design
• Collaborate Across the Company with Product, Engineering, Marketing, and designers
• Elevate Our Design Systems & Tools by contributing to design patterns and flexibility with AI tools

Senior Product Designer – Mobile

• Drive the strategy and execution of complex product experiences across mobile (iOS & Android) and web, turning ambiguity into clarity and shipping solutions that move the business forward.
• Use research, discovery, and iterative testing to define opportunities, validate direction, and ensure we solve the right problems in the right way.
• Create connected, user-centered workflows across platforms, shaping the product holistically, not as separate surfaces.
• Advance our design system, patterns, and workflows; introduce new tools (including emerging AI) to raise quality, speed, and consistency across the team.
• Work closely with the Head of Product (co-founder), Engineering leads, and Executive Leadership to influence roadmaps, align on priorities, and turn insights into strategic decisions.
• Raise the bar for design quality, provide guidance to senior designers, and champion cross-functional collaboration.

Staff Product Designer

Payroll

• Own end-to-end payroll processing for both exempt and non-exempt employees, ensuring accuracy, timeliness, and compliance across payroll and tax requirements
• Review, audit, and reconcile payroll inputs (salary, bonuses, commissions, overtime, deductions, withholdings, and equity-related income), resolve discrepancies, and ensure accurate reporting in our ERP
• Lead benefits administration across health, retirement, leave programs, and statutory benefits, partnering with our broker on renewals, plan design, vendor management, and end-to-end open enrollment
• Manage equity administration through Carta, including grants, vesting, exercises, and terminations
• Develop and maintain policies, processes, and internal controls across payroll, benefits, and equity, while identifying opportunities to improve workflows, automate where possible, and reduce operational risk as we scale
• Serve as the primary point of contact for employee questions related to ADP, payroll, benefits, and equity, partnering closely with People, Finance, Legal, and external vendors

Payroll & Benefits Manager

Account Executive

• Responsible for the end-to-end sales process from prospecting to close, which includes outbound lead generation, customer engagement, and business case development.
• Research target accounts to identify key decision-makers, understand business challenges, and build persona-based value propositions
• Present Mudflap's value proposition through engaging product demonstrations and industry knowledge to delight customers.
• Utilize solution and value-selling techniques along with overcoming objections to guide sales processes to close effectively
• Accurately forecast and maintain a robust pipeline

Account Executive – Fuel Card

• Own the end-to-end sales process, including outbound prospecting, discovery, demos, and close
• Build and develop new-vertical pipeline for freight customers
• Research target accounts to identify decision-makers and tailor value propositions
• Present Mudflap’s product with confidence, industry knowledge, and clear ROI
• Navigate objections and close complex deals using solution- and value-selling techniques
• Accurately forecast and maintain a healthy, well-documented pipeline

Account Executive – Freight

Marketing

• Develop and Execute Paid Growth Strategies: Lead the creation and management of comprehensive paid acquisition strategies across digital platforms (Google Ads, Facebook, Apple, LinkedIn, etc.) to fuel app downloads, owner-operator acquisition, and B2B demand generation for SMB fleets.
• Campaign Management: Oversee the end-to-end management of paid campaigns, including keyword research, audience targeting, bid management, and creative strategy. Test and optimize across channels to maximize ROI.
• Channel Optimization: Identify and evaluate new and existing paid channels for effectiveness in driving acquisition at scale, focusing on cost-per-install (CPI), cost-per-lead (CPL), and cost-per-acquisition (CPA).
• Performance Tracking & Reporting: Analyze performance data and provide actionable insights to optimize campaigns. Create regular reports on key metrics (CAC, LTV, CTR, ROAS) and provide recommendations for scaling and improving efficiency.
• Collaboration with Cross-Functional Teams: Work closely with the product, sales, and operations teams to align paid media strategies with broader business objectives, ensuring seamless execution of campaigns and alignment with product offerings.
• Budget Management: Own the paid marketing budget, ensuring that spend is effectively allocated to meet growth goals while optimizing for efficiency and cost-effectiveness.
• A/B Testing: Run creative and copy A/B tests to refine and improve messaging across all paid marketing efforts.
• Market Research & Audience Insights: Stay on top of industry trends and conduct market research to understand the competitive landscape and find new opportunities to expand market reach.
• Vendor & Partnership Management: Collaborate with external partners, agencies, and vendors to drive paid growth and ensure best practices in campaign management.

Paid Marketing Lead

Underwriter

• Assess the creditworthiness of loan applicants by analyzing financial data, credit reports, and other relevant information
• Determine the risk level associated with lending and make informed decisions based on established criteria
• Evaluate exceptions to credit policy carefully and make recommendations to the leadership team
• Collaborate with internal teams to streamline the underwriting process and ensure timely completion of applications
• Conduct periodic reviews of existing customers to evaluate credit limit changes and recommend appropriate changes
• Communicate effectively with clients, providing clear explanations of underwriting decisions and assisting in resolving inquiries