Communications

• Manage branded and unbranded communications activities in support of our company ophthalmology portfolio, with a heavy emphasis on milestone communications (regulatory approvals, data releases, medical meeting communications)
• Act as strategic counselor on strategy and issues management, in coordination with Executive Director, peers and other team members
• Provide strategic oversight and drive ongoing support and execution of signature U.S. unbranded patient/consumer programs including engagement with patient advocacy organizations; work closely with country communicators to enable local activations of unbranded campaigns
• Serve as primary liaison with our company Patient Innovation & Engagement team and U.S./global Marketing teams, our company Research Labs and other cross-functional stakeholders
• Responsible for communication to internal and external audiences in alignment with the company’s corporate narrative and Specialty & Pharma business strategy while continuously partnering with various stakeholders to develop strategic communications aligned with key business priorities
• Proactively evaluate innovative and creative omni-channel strategies to engage with internal and external stakeholders aligned with key priorities; ensure that the strategies are robust and complementary
• Develop and communicate strategies, programs and materials for use by the markets, regions and subsidiaries worldwide; help advise regions and subsidiaries for franchise and product communications issues
• Serve as a liaison to third party groups (including advocacy organizations) and external experts (including researchers) and to trade and local news media
• Directly manage public relations agencies and related budgets; directly and/or in-directly manager team members

Director, Specialty & Pharma Communications – New Products, Ophthalmology

Research Scientist

• Contributes to the development, validation, deployment, and maintenance of statistical computing solutions that enable rigorous, reproducible, and efficient use of advanced methodology.
• Provides strategic scientific leadership, originates and develops new methodology ideas.
• Publishes relevant statistical methodology in peer reviewed journals and presents at professional meetings; contributes influential publications, software, tutorials, or other public scientific resources that advance statistical practice inside and outside the company.
• Consults with clinical trial teams and other functional areas to implement advanced design and analysis including implementation through fit-for-purpose R packages, Shiny applications, web-based interfaces, and other validated computing tools.
• Partners with BARDS teams to design, develop, and deploy automation of workflows; works highly collaboratively across teams to deliver reliable, compliant solutions.
• Interacts with contractors, providing technical direction, review, and coaching for software development practices used by internal and external contributors.
• Collaborates on internal standards development, strategic initiatives and training.
• Maintains external relations and contributes to relevant professional activities/associations through leadership in statistical computing, open-source scientific software, interactive graphics, reproducible reporting, and related professional communities.
• Independently identifies, anticipates and responds to technical and strategic problems arising in the design, conduct, and analysis of clinical trials; proposes solutions and carries them out or consults to enable others to implement.
• Independently evaluates the appropriateness, reliability, and maintainability of available software for planned analyses and interactive applications; identifies needs for new or improved software; and leads or co-leads development in R and other relevant languages and technologies.
• Independently applies and implements advanced analytical methods to design and analysis of clinical trials and ensures that implementation is transparent, tested, documented, reproducible, and sustainable for broader BARDS use.
• Prepares oral and written reports to effectively communicate results of advanced methods to project teams, strategic initiatives, our company's Management, or regulatory agencies including dynamic reports, interactive visualizations, and web applications when these improve communication or decision making.
• Leads documentation, testing, code review, version control, and maintenance practices that make statistical methodology reproducible, auditable, well documented, and reusable; coaches others in these practices across project teams and methodological initiatives.
• Provides responses to queries relating to advanced methodology posed by clinical researchers, regulatory agencies, and/or investigators including questions on software implementation, reproducibility, simulation, and computational performance when relevant.
• Collaborates in publication of research results and, where appropriate, develops accompanying reproducible examples, software packages, vignettes, tutorials, or interactive demonstrations to increase scientific impact and adoption.
• Mentors and guides junior staff in research and functional activities including statistical software development, package architecture, code quality, testing, and documentation.
• Evaluates and applies artificial intelligence, large language models, and other emerging technologies to accelerate automation of workflows while maintaining scientific rigor and regulatory compliance.
• Participates in departmental activities; leads training and contributes to communities of practice that raise BARDS capability in statistical computing, reproducible reporting, and collaborative software engineering.

Senior Principal Scientist, Biostatistics

Sales

• Understand multiple interdependencies within an account and maximize account performance.
• Conduct customer business reviews with stakeholders discussing financial impact of contracts.
• Establish and track account performance metrics to evaluate progress and performance.
• Build trust with customers and demonstrate value in selling situations.
• Collaborate with customers through solid relationship management skills.

Senior Customer Representative, Telesales

• Support healthcare providers and healthcare systems in meeting the healthcare goals of the patients
• Engage with assigned customers to support population health focus
• Work with the local market team to understand and identify customer needs
• Ensure all activities adhere to Company Policies and US Laws and Regulations
• Build long-term relationships through collaborative business planning processes
• Apply knowledge of contracts and historical ordering patterns to optimize vaccine purchases

Customer Representative, Telesales

Product Manager

• Define and own the client virtualization product vision, strategy, and multi-year roadmap.
• Operate effectively within a product model, with accountability for product outcomes, prioritization, and value delivery.
• Translate business needs, user feedback, and technical requirements into a clear and actionable product backlog.
• Prioritize enhancements and investments based on business value, risk, user experience, and strategic alignment.
• Partner with stakeholders to shape demand, manage intake, and drive transparent decision-making.
• Promote a culture of iterative delivery, continuous improvement, and measurable outcomes.
• Provide technical oversight for virtual desktop infrastructure, virtual application delivery, and related end user computing capabilities.
• Partner with architects, engineers, and operations teams to evaluate solutions, manage technical debt, and improve resiliency, security, and performance.
• Support root cause analysis, incident reviews, and service improvement efforts for client virtualization services.
• Stay current on industry trends, platform capabilities, and emerging technologies that may influence the roadmap.
• Lead, coach, and develop a team of product and/or technical professionals.
• Set clear expectations, provide ongoing feedback, and support career growth and performance.
• Build an inclusive, accountable, and collaborative team culture.
• Foster ownership, innovation, and continuous learning across the team.
• Partner with business leaders, application owners, service management, security, infrastructure, and architecture teams to align priorities and execution.
• Communicate roadmap status, dependencies, risks, and decisions clearly and proactively.
• Influence across a matrixed organization to drive alignment and delivery.
• Establish effective governance for demand intake, prioritization, and product decision-making.
• Track and report progress against product outcomes, service performance, and user satisfaction measures.

Associate Director, Technical Product Management

Data Scientist

• Lead the design, development, and maintenance of scalable computational analytics frameworks for pooled, arrayed, single cell, and optical CRISPR screens, including QC pipelines, library design, and longitudinal readout analysis.
• Oversee and actively contribute to image analysis pipelines for high content and optical CRISPR screens, extracting biologically meaningful morphological features to support target prioritization.
• Integrate functional genomics and imaging derived results with high throughput transcriptomics and proteomics datasets to build multi evidence target prioritization packages for multiple stages of drug discovery.
• Leverage cutting edge AI and ML approaches, including LLM powered agentic workflows and network based methods, to accelerate target triage and automate biological evidence synthesis.
• Manage and mentor PhD level scientists, set the technical direction for the analytics sub team, and drive standards for reproducible research and FAIR data infrastructure.
• Collaborate across disciplines with experimental scientists, software engineers, and external partners to advance shared analytical platforms and support Therapeutic Area target identification.

Associate Director, Functional Genomics, Data Science

Director

• Lead the Patient Experience and Acceleration vertical within the Patient Support CoE
• Own US market specific patient strategy execution along with the brand teams, and patient services innovation to aid brand teams
• Translate patient and program data into actionable improvements across the care journey
• Pilot and scale new patient-facing capabilities in partnership with brand teams and the Head of Patient Support CoE
• Set direction for patient experience acceleration, including translating patient journey insights into patient support program designs, operational requirements, and implementation plans along with the brand patient support teams
• Oversee agile pod delivery model, including ways of working, stakeholder management, dependencies, and timelines
• Serve as bridge between brand and CoE teams, including patient support strategy, access, affordability, adherence, FRM, DHH, legal, and compliance
• Support on execution of critical brand patient support priorities
• Define performance management routines, including KPI tracking, pull-through of insights, and operational improvement priorities
• Scale patient program solutions, including best practices, reusable playbooks, cross-brand learnings, capability deployment, and transition of proven models to relevant CoE teams

Executive Director, Patient Experience, Acceleration

• Owns the day-to-day operating model for the Direct-to-Patient (DTP) Platform vertical, including DTP fulfillment, telehealth integration, specialty pharmacy connectivity, and patient communication workflows
• Defines direct-to-patient platform operating model, including DTP fulfillment, telehealth integration, specialty pharmacy connectivity, and patient communication workflows
• Leads DTP platform vendor strategy and governance, including vendor selection, contracting, performance management, and day-to-day operational oversight — issue resolution, performance monitoring, and patient escalation handling
• Defines DTP platform operational readiness, including SOPs, fulfillment workflows, and launch requirements
• Defines DTP platform performance management approach, including patient utilization, fulfillment timelines, drop-off rates, and patient satisfaction metrics
• Scales proven direct-to-patient capabilities across brands, including graduated innovation pilots, standardized operating models, deployment playbooks, and channel expansion without redesigning the model each time
• Partners across specialty pharmacy, fulfillment partners, digital, legal, compliance, and brand teams, including channel operations, patient communications, and service continuity
• Escalates operational issues to the vertical lead when channel performance degrades or patient experience is at risk

Executive Director, Direct-to-Patient Platform

• Translate business needs and priorities to build analytical plans that answer business questions by providing actionable insights.
• Effectively communicating advanced analytics to stakeholders to inform business decisions.
• Communicate & collaborate effectively with cross functional teams with competencies in market research, forecasting, commercial analytics, data science, customer engagement, data strategy, population health, competitive insights, marketing operations, medical & clinical backgrounds.
• Analyze data across disparate databases/sources (including claims, CDC, digital/CRM and other sources) to develop insights that inform commercial business strategies.
• Stay current with industry trends and advancements in analytical methodologies to bring new ideas forward (including application of AI/GenAI) that will enhance analytic capabilities of the organization especially as we are taking a AI forward thinking approach.
• Propose innovative ideas for analytical approaches and AI/ML/NLP/modeling techniques, demonstrating strong conceptual understanding of methods and trade-offs.
• Derive actionable business insights from various data sources, develop clear data story, and communicate effectively to business stakeholders.
• Lead and mentor a team of data scientists and business analysts (on-shore and off-shore), providing guidance on best practices in data analytics, modeling and data visualization, through the scope of a project.

Associate Director – US Market Engagement, HIV

Representative

• Identify customer needs and support pull-through of demand generation activities
• Ensure our company demonstrates value to healthcare professionals and their patients
• Understand dynamics within the territory and develop comprehensive Business action plan
• Meet required standard of competencies and understanding of compliance’s practice
• Execute business action plan in assigned territory to ensure achieved KPIs
• Collaborate with support teams in implementation and share progress with District Manager
• Ensure compliance with company policy and maintain accurate customer call records
• Active participation in team meetings, training & development programs

Senior Medical Representative – Onco

Administrative Assistant

• Perform advanced secretarial/clerical/ administrative activities, with a history of high performance on behalf of the Executive Director of GCDI
• Produces/completes various work assignments requiring analytical ability, independent judgment, creativity, and problem-solving skills
• Maintaining headcount tracking, supporting the department in hire to retire contact and onboarding and exiting of employees and contractors
• Calendar scheduling/planning; coordinating and scheduling complex multi-leg and international travel arrangements
• Concur experience processing: Expense Reports; Purchase Orders and Payment Requests
• Communication Skills must be at a level to effectively interact with our company executives and internal/external clients to maintain workflow
• Coordinates special projects, as assigned from time to time.

Senior Administrative Associate

• The Senior Director, Study Data Services reports directly to the Geo Lead & Global Capabilities Lead (CDM Services) with oversight of the assigned sub-function.
• The role owns the multi-year strategy, policies, and single-source-of-truth governance for portfolio and resourcing;
• Chairs enterprise QBRs (Quarterly Business Reviews)/steercos, and arbitrates cross-vertical priorities, funding cases, and demand–supply decisions.
• Sponsors the automation/analytics roadmap with fellow DI&A leaders, stewards the budget for their sub-vertical and vendor ecosystem, and ensures inspection-ready controls worldwide.
• Sets function-level Objectives and Key Results, publishes executive dashboards, and leads talent strategy, building leaders of leaders and sustaining performance at scale.
• Provide strategic direction within assigned functional area; inspires teams toward shared goals to drive our Company's Book of business and GCTO goals and objectives.
• Develop functional area-specific objectives aligned with organizational priorities that are ambitious yet achievable.
• Collaborate with cross-functional (non-GDMS [Global Data Management and Standards]) leadership and enterprise support functions within assigned geography to achieve strategic and operational goals and objectives.
• Communicate a clear narrative to executives on options, risks, trade-offs, and decisions; represent assigned DI&A SIM (Study Integration Manager) in enterprise forums and audits.

Senior Director, Study Data Services, Data Integration & Automation

• The Senior Director, Digital Health Technology Services reports directly to the Head of CDM Services (US) with oversight of the assigned sub-function
• Own the multi-year strategy, policies, and single-source-of-truth governance for portfolio and resourcing
• Chair enterprise QBRs (Quarterly Business Reviews) / SteerCos, and arbitrate cross-vertical priorities, funding cases, and demand–supply decisions
• Sponsor the automation / analytics roadmap with DIA
• Steward the budget for their sub-vertical and vendor ecosystem
• Ensure inspection-ready controls worldwide
• Set function-level Objectives and Key Results, publish executive dashboards, and lead talent strategy, building leaders of leaders and sustaining performance at scale
• Drive objectives of GCTO (Global Clinical Trial Operations) by providing strategic direction within assigned functional area
• Develop functional area-specific objectives aligned with organizational priorities
• Plan resources and set strategies to improve efficiency and impact
• Ensure consistent execution, quality, and compliance
• Evaluate and implement process / technology improvements that enhance scalability, standardization, and quality
• Communicate a clear narrative to executives on options, risks, trade-offs, and decisions
• Oversee learning plans for functional staff; align with GDMS/GCTO curricula
• Serve as escalation point for issues with assigned teams
• Ensure DIA inspection readiness and compliant controls for operational data, change management, and system releases within functional area
• Establish performance metrics for the function; publish executive dashboards and drive accountability for outcomes
• Run scenario planning and resilience playbooks for demand shocks, surges, and reprioritization; protect critical work and service levels
• Define and lead the operating model and multi-year optimization strategy for the assigned functional area while driving adoption of leading-edge technology deployment principles across relevant GCTO organizations and functions
• Set people-first organization standards

Senior Director, Digital Health Technology Services, Data Integration – Automation

Strategy

• Lead the development and execution of enterprise data strategy across priority data domains.
• Ensure data initiatives are directly aligned to enterprise priorities.
• Translate business goals into actionable data strategies, roadmaps, and value realization plans.
• Collaborate with governance, stewardship, technology, knowledge management, and solution delivery teams.
• Partner with data governance and privacy teams to ensure compliance and scalability.

Director, D&A Strategy

• Deliver a fully integrated stage-appropriate CMC development and commercialization strategy
• Advance the company's biologics portfolio
• Responsible for on-time, end-to-end execution of DCT deliverables
• Lead DCT and critically assess all team deliverables
• Prioritize, interrogate and mitigate risks across all factors impacting success or timelines
• Analyze and develop innovative solutions
• Ensure the best science and robust processes are used
• Conduct options analysis and provide recommendations to governance
• Represent CMC and effectively communicate across governance bodies, stakeholders and teams
• Drive outcomes/decisions through influence, advocacy, & negotiation with stakeholders
• Identify options to balance speed, cost, robustness & achieve target commercial product

MSD