Senior Customer Representative, Telesales

MSD

Pharmacy Vaccine Account Representative engaging healthcare customers to improve public health outcomes. Collaborating with local market teams to address customer needs and ensure compliance with Company policies.

Posted 7/24/2026full-timeNorth Wales • Illinois, Minnesota, Montana, Pennsylvania, Texas, Wisconsin • 🇺🇸 United StatesSenior💰 $96,200 - $151,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong relationship management and communication skills to build trust with customers while effectively tracking account performance metrics and conducting business reviews. Possesses a solid foundation in sales experience, with a focus on maximizing account performance and understanding customer interdependencies.

Highest-signal resume keywords

Sales ExperienceAccount Performance MetricsRelationship ManagementOrganizational SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Interpersonal SkillsTime ManagementTeam CollaborationIndependent Work

Industry Keywords

Customer Business ReviewsFinancial ImpactStakeholder Engagement

About the role

Key responsibilities & impact

Understand multiple interdependencies within an account and maximize account performance.
Conduct customer business reviews with stakeholders discussing financial impact of contracts.
Establish and track account performance metrics to evaluate progress and performance.
Build trust with customers and demonstrate value in selling situations.
Collaborate with customers through solid relationship management skills.

Requirements

What you’ll need

Bachelor’s degree with 3 (36 months) or more years Sales experience OR a minimum of high school diploma with at least 6 years of equivalent experience
Demonstrated aptitude to excel in current or previous educational or professional roles.
Ability to work both independently and within a team environment.
Strong organizational and time management skills
Excellent interpersonal and communication skills

Benefits

Comp & perks

medical, dental, vision healthcare and other insurance benefits (for employee and family)
retirement benefits, including 401(k)
paid holidays
vacation
compassionate and sick days