Associate Director, Technical Product Management

MSD

Associate Director leading product strategy for client virtualization within a global health care leader. Spearheading product vision, technical oversight, and people leadership to foster innovation.

Posted 7/24/2026full-timeNorth Wales • New Jersey, Pennsylvania • 🇺🇸 United StatesSenior💰 $142,400 - $224,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management and client virtualization, with a strong focus on strategic roadmap development, stakeholder collaboration, and team leadership. Proven ability to translate business needs into actionable product backlogs while fostering a culture of continuous improvement and measurable outcomes.

Highest-signal resume keywords

Product ManagementClient VirtualizationStakeholder ManagementTeam LeadershipOutcome-Based Delivery

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Roadmap DevelopmentProduct Backlog ManagementTechnical OversightRoot Cause AnalysisIncident ReviewService ImprovementEUC EnvironmentsVirtual Desktop TechnologiesRisk AssessmentValue Delivery

Soft Skills

CommunicationCollaborationCoachingPerformance ManagementInclusive Leadership

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

IT ExperienceProduct Operating ModelContinuous ImprovementTechnical Debt ManagementMatrixed Organization

About the role

Key responsibilities & impact

Define and own the client virtualization product vision, strategy, and multi-year roadmap.
Operate effectively within a product model, with accountability for product outcomes, prioritization, and value delivery.
Translate business needs, user feedback, and technical requirements into a clear and actionable product backlog.
Prioritize enhancements and investments based on business value, risk, user experience, and strategic alignment.
Partner with stakeholders to shape demand, manage intake, and drive transparent decision-making.
Promote a culture of iterative delivery, continuous improvement, and measurable outcomes.
Provide technical oversight for virtual desktop infrastructure, virtual application delivery, and related end user computing capabilities.
Partner with architects, engineers, and operations teams to evaluate solutions, manage technical debt, and improve resiliency, security, and performance.
Support root cause analysis, incident reviews, and service improvement efforts for client virtualization services.
Stay current on industry trends, platform capabilities, and emerging technologies that may influence the roadmap.
Lead, coach, and develop a team of product and/or technical professionals.
Set clear expectations, provide ongoing feedback, and support career growth and performance.
Build an inclusive, accountable, and collaborative team culture.
Foster ownership, innovation, and continuous learning across the team.
Partner with business leaders, application owners, service management, security, infrastructure, and architecture teams to align priorities and execution.
Communicate roadmap status, dependencies, risks, and decisions clearly and proactively.
Influence across a matrixed organization to drive alignment and delivery.
Establish effective governance for demand intake, prioritization, and product decision-making.
Track and report progress against product outcomes, service performance, and user satisfaction measures.

Requirements

What you’ll need

Bachelor's degree in related field
10 years of IT experience
4+ years of experience in product management, end user computing, infrastructure, or virtual desktop technologies.
Strong knowledge and demonstrated experience working in a product operating model.
Experience owning product roadmaps, backlogs, and outcome-based delivery.
Proven people leadership experience, including coaching, development, and performance management.
Strong technical understanding of client virtualization platforms and EUC environments.
Excellent communication, collaboration, and stakeholder management skills.

Benefits

Comp & perks

medical
dental
vision healthcare and other insurance benefits (for employee and family)
retirement benefits, including 401(k)
paid holidays
vacation
compassionate and sick days