Mouser Electronics

Recruitment

• Provide exceptional administrative support to the Talent Acquisition Team in full-cycle recruitment and onboarding
• Coordinate all facets of interview scheduling including assessment assignments and logistical needs such as travel arrangements
• Function as liaison for candidates during pre-hire process
• Assist with job posting updates for various placement boards/mediums
• Participate in recruiting activities such as job fairs and community outreach events to attract and recruit talent
• Prepare candidate offer letters as needed and maintain offer letter templates
• Create content for the Company’s recruitment-oriented social media platforms
• Research audience preferences and identify social media trends to attract top talent
• Partner with Talent Acquisition Team to assist in the pre-screening/sourcing process
• Responsible for maintaining data for weekly and monthly recruiting reports
• Facilitate and process pre-hire requirements for candidates
• Monitor Talent Acquisition inbox and forward the appropriate correspondence as needed
• Manage and maintain job posting database within applicant tracking system
• Assist with event planning for annual internship program
• Monitor and suggest improvements to candidate experience by gathering feedback through candidate surveys
• Provide recruiting assistance in other areas as needed
• Oversee daily workflow and projects for team
• Serve as subject matter expert for team job functions
• Foster a learning environment and mentor team
• Work with minimum supervision and make independent judgments
• Assist management with development of results-oriented processes and project management
• Initiate, establish, and maintain effective relationships with business contacts of various cultures and levels
• Be flexible to meet changing needs of the business and willing to take on new responsibilities and assignments
• Be extremely confidential and trustworthy
• Regular attendance at work is an essential part of the job.

Talent Acquisition Coordinator

Pricing Analyst

• Review part numbers impacted by cost changes, packaging changes, etc. to ensure competitive, profitable pricing.
• Review part numbers that appear on low margin reporting to confirm prices are both profitable and competitive along with investigating the root cause of the low margin to determine next actions.
• Communicate with Pricing Analysis management to ensure the correct pricing strategy is being applied to a product set.
• Review large reports outlining competitive position internationally and make recommendations based on the contents of these reports.
• Be knowledgeable of the tools/systems used to ensure anticipated results.
• Investigative and methodical in the approach to daily work activities.
• Perform data entry using various computer programs, spreadsheet or database commands and format material as required.
• Ensure UniVerse system is maintained with current costs and resales according to vendor price files, part entry and updates.
• Demonstrate a positive attitude towards self and others.

Pricing Specialist

Marketing

• Researches and analyzes industry and competitive conditions, customer needs, and supplier needs.
• Works with suppliers to coordinate cooperative opportunities, advertising campaigns, and marketing content.
• Contributes to supplier relationships and provides product solutions/unique advantages to suppliers and customers.
• Strives to align the supplier’s marketing efforts with Mouser’s strategy.
• Provides product and plan management support with the regions to maximize potential growth opportunities globally.
• Utilizes product marketing opportunities that support new designs and advanced technologies.
• Manages other initiatives as necessary to support team and company growth.
• Supports and participates in company total quality process.

Supplier Marketing Specialist

Product Specialist

• Supports Supplier Management to fulfill the supplier, business, and customer needs.
• Assists with or works with Supplier Management in implementing inventory, product selection, marketing, and pricing strategies.
• Supports Supplier Management with the flow of Supplier’s new products and technologies.
• Verifies and maintains data integrity in systems/databases.
• Responds to various Mouser teams and departments swiftly with customer-focused solutions.
• Works within a Supplier Management Team to support supplier activities.

Product Specialist II

Cloud Engineer

• Ensure optimal performance of servers by proactively conducting ongoing performance; monitor, tune, adjust as necessary.
• Ensure server security by reviewing and implementing approved server policies within the system.
• Enhance functionality of systems by developing and modifying scripts or other vehicles to automate system processes.
• Develop recommendations regarding hardware upgrades and new software releases.
• Create optimal server infrastructure in support of new applications.
• Develop and maintain all relevant documentation.
• Provide support to application developers/programmers by providing technical knowledge and guidance.
• Ensure optimal server set-up by conducting effective new hardware installation and upgrades.

Cloud Engineer III

Customer Support

• The Customer Service Representative is responsible for providing the highest level of service to customers by processing orders, quotes and assisting customers with catalog information, always maintaining and exhibiting Mouser values to each and every customer.
• Generates new and repeat business through customer service initiatives.
• Accurately processes customer transactions such as orders, quotes or returns with a strong focus on service excellence.
• Follows up with customers to ensure ongoing customer satisfaction and to resolve any customer concerns that may arise.
• Provides information regarding availability of in-stock and out-of-stock items.
• Provides customers with cross-selling and up-selling opportunities, and offers associated products and promotional items.
• Researches and expedites customer orders.
• Monitors and ensures delivery date and product quality to meet customer requirements; verifies customer orders are processed correctly.
• Confirms special handling orders are expedited.
• Fills requests for catalogs, information or samples.
• Supports local Customer Service teams, and provides support for other teams when needed.
• Other duties as assigned.

Customer Service Representative

• Recommend and implement improvements to the cloud platform.
• Design, develop, and deploy modular cloud-based systems and applications using cloud-native architectures such as microservices and containers.
• Manage, monitor, and optimize cloud infrastructure for performance, cost, and sustainability.
• Ensure proper security controls and compliance with industry standards and implement cloud security tools like Prowler and Kubescape.
• Troubleshoot and resolve cloud-related issues efficiently.
• Collaborate with development, IT, and security teams to deliver best-in-class cloud solutions.
• Automate system operations and support disaster recovery planning using Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, and Pulumi.
• Work with multi-cloud and hybrid cloud environments, leveraging AWS, Microsoft Azure, Google Cloud, and other cloud platforms.
• Integrate AI and machine learning services into cloud solutions for automation, predictive analytics, and enhanced decision-making.
• Develop and maintain knowledge of edge computing and Internet of Things (IoT) integrations.
• Utilize serverless computing and container orchestration platforms like Kubernetes and Docker.
• Implement DevSecOps practices for secure cloud deployments.
• Stay current with emerging trends including quantum computing and cloud sustainability initiatives.

Engineering Manager

• Lead and mentor software development teams developing full-stack and cloud-native solutions across core applications, platforms, and AI/ML services.
• Foster a culture of experimentation, collaboration, and rapid delivery.
• Partner with product, data, and infrastructure leaders to identify opportunities for enhancement.
• Define and drive DevOps and platform engineering best practices.
• Ensure engineering quality through design reviews and performance metrics.
• Balance hands-on technical involvement with coaching and long-term team development.
• Deliver outcomes incrementally, learning and iterating quickly.

Software Development Manager

Business Analyst

• Collaborate with developers, Project managers, quality assurance, business teams and technical support
• Meet with Company Executives to learn strategy, tactical approaches, priorities, requirements, and business process
• Document business requirements, develop and oversee project plans, enforce change control procedures
• Establish timely communications with stakeholders and project team
• Develop and maintain all Project Documentation for assigned projects
• Must mentor associates and foster a learning environment
• Establish and maintain effective relationships with internal and external contacts

Web Business Analyst III

Human Resources

• Recruitment strategies and successful onboarding methods for maximum retention.
• Employment law knowledge and execution.
• Performance management.
• Employee Relations.
• Compensation.
• Benefits management and direction.
• Direct business safety requirements including necessary reporting, injury management, and ensuring facility safety compliance.
• Direct and manage employee retention tools such as AwardCo and service awards.
• Immigration management and direction.
• Lead employee engagement activities across the business such as holiday parties, charitable activities, and programs for improved retention.
• Collaborate with HRIS team to ensure HR systems are current and effective for the global business.
• Stay current with the latest human resources trends and compliance laws.
• Liaison on human resources issues with corporate staff, including the President.
• Makes suggestions and recommendations for these employees regarding performance and change of status, including transfer, advancement, termination, and hiring.
• Prioritizes objectives and implements strategies to achieve company initiatives and increase operational efficiency.
• Drives collaboration across the organization to identify needs and develop scalable solutions.
• Directly and indirectly manages staff to achieve company and department goals and enhance professional development.
• Manages with integrity, ethical business practices, and in accordance with Mouser policies, procedures, and practices.
• Educates and ensures employees adhere to regulations applicable to our business, Prohibited Business Practices Policy, and Global Code of Conduct & Ethics.
• Guides their management teams regarding employee performance, hiring, transfer, advancement and termination, including collaboration with Human Resources.
• Develops and maintains productive work teams including hiring qualified personnel, training, and managing performance management, transfer, advancement, and termination.

Vice President – International Human Resources

Director

• Identify and load products from our suppliers
• Manage taxonomies and classify products
• Ensure that necessary attributes are found and normalized
• Provide high-quality photography
• Make adjustments based on analytics and customer feedback
• Interact with our Products, Marketing, Website Experience, and SEO/SEM teams in Texas and around the world

Product Data Director

Product Manager

• own the digital experience for one of the largest electronic component distributors in the world
• set the strategic vision for products and customer journeys
• build close partnerships with business stakeholders
• translate vision into actionable features
• work alongside development, UX, Analytics, POs to bring features to life

System Administrator

• Develop a deep understanding of Mouser’s applications and systems architecture along with the use of business technology within each department
• Understand the architecture and data flow of various interconnected systems
• Conduct extensive research and provide detailed analysis of new and re-architected business technology solutions
• Provide well defined and documented business technology solutions
• Set standards for security and maintenance of systems and systems related processes
• Debug, troubleshoot and resolve problems across multiple systems and applications
• Identify solutions that improve both the business and technical users experience and productivity
• Apply continuous improvement in all aspects of the business
• Perform disaster recovery architecting, planning, implementation, and testing
• Provide after-hours/weekend/holiday production support on a rotation basis or when called upon
• Conduct on-call support tasks independently as well as coordinate with others as needed
• Escalate issues with senior team members, vendors and management to reduce impact
• Document support knowledge articles, administration checklists and procedures
• Implement monitoring and automated alerting using various methods and tools
• Create dashboards and various reports showing systems and applications KPIs
• Develop software to perform and automate system and application functions
• Work closely with WCS Development team to support the Software Development Life Cycle process
• Automate the software build, promotion, and deployment process
• Maintain and patch 3rd party applications; coordinate testing, implementing and support with 3rd party vendors

WMS Systems Administrator II

SEO Marketing

• Review reports to identify and drive SEO initiatives and campaigns.
• Determine the best strategies to ensure maximum SEO optimization opportunities.
• Research, identify, and implement changes on key landing pages for organic ranking success.
• Develop optimization strategies that increase Mouser’s search engine result rankings.
• Drive continuous improvements to strengthen skills and SEO best practices.

Senior SEO Specialist

• Successful completion of CSA and CSR Training is key
• Receive and ensure orders are entered accurately via phone or email by reviewing and verifying all material entered, identifying discrepancies, and requesting clarification of issues related to order information according to departmental procedures
• Able to comprehend and easily maneuver through various computer programs
• Meet or exceed all required performance metrics and communicate any barriers that prevents being able to meet expectations in a timely manner and with excellence
• Provide basic product information to customers, such as part compatibility, price, availability, etc.
• Determine customer expectations and provide options for resolution to meet their needs
• Maintain specified pricing guidelines and obtain approvals from Management for any exceptions
• Retain current customer contacts and expand product knowledge utilizing all available resources
• Always consider the impact of decisions before execution
• Adhere to the required daily work schedule and be flexible based on the needs of the business
• Generate new and repeat sales by providing product and technical information in a timely manner
• Accurately process customer transactions such as orders, quotes and/or other customer requests with a strong focus on service excellence and a sense of ownership
• Make suggestions and pursues sales possibilities beyond customer-initiated requests
• Increase sales and average order size by means of cross-selling, up-selling and add-on sales
• Constantly demonstrates a positive attitude toward self and others by interacting effectively and maintains professional manner and positive attitude through verbal and written contacts with external and internal contacts
• Expands product knowledge utilizing all available sources
• Supports local Customer Service teams and provides support for other teams when needed
• Regular attendance at work is an essential part of the job