Mouser Electronics

Software Engineer

• Manage and mentor development managers and teams
• Drive agile (SAFe/Scrum) practices
• Partner closely with Web Experience, Architecture, and QA leadership
• Optimize flow, quality, and delivery
• Foster a high-performing and collaborative culture

Web Software Development Director

DevOps Engineer

• Functioning at a high level in all aspects of the position
• Being a ‘go to’ for other personnel within the Internet business department
• Focus on discovering application/system inefficiencies
• Developing and making recommendations regarding cloud infrastructure and operations
• Ensuring system security by reviewing and implementing approved policies
• Enhancing functionality of systems by developing and modifying scripts
• Supporting application developers/programmers
• Developing and delivering cross-training to selected Associates
• Maintaining contemporary knowledge of industry trends
• Overseeing daily workflow and projects for team
• Fostering a learning environment and mentoring team members
• Assisting management with development of results oriented processes
• Initiating, establishing, and maintaining effective relationships with business contacts
• Flexible to meet the changing needs of the business
• Regular attendance at work

DevOps Engineering Lead

Compliance

• Provide support to the Director of Trade Compliance on trade compliance related requirements, company policies, and procedures.
• Participate in cross-functional projects with other internal business partners and trade compliance team members to ensure Mouser’s activities comply with applicable regulatory requirements and align with strategic objectives.
• Responsible for the development and maintenance of working instructions, policies, and procedures to manage trade compliance programs.
• Validate HTS, export classification, country of origin, customs valuation, and free trade agreements. Support evaluation to minimize duty/tariff impacts on company operations.
• Provide assistance on all import related activities, including broker performance, FTZ activities, duty drawback program, free trade agreements, etc.
• Serve as a resource in export license determination, draft and apply for licenses/permits needed to support Mouser’s operations, and ensure authorizations are managed compliantly.
• Provide expertise on export related activities. Perform restricted party screening and transaction reviews.
• Support internal controls for compliance, conduct audits, and identify deficiencies.
• Prepare and gather data to support post entry correction, post shipment verification, and/or government inquiries.
• Assist in creating and delivering internal trade compliance training.

Trade Compliance Analyst

Customer Support

• Successful completion of CSA and CSR Training is key
• Receive and ensure orders are entered accurately via phone or email by reviewing and verifying all material entered, identifying discrepancies, and requesting clarification of issues related to order information according to departmental procedures
• Able to comprehend and easily maneuver through various computer programs
• Meet or exceed all required performance metrics and communicate any barriers that prevents being able to meet expectations in a timely manner and with excellence
• Provide basic product information to customers, such as part compatibility, price, availability, etc.
• Determine customer expectations and provide options for resolution to meet their needs
• Maintain specified pricing guidelines and obtain approvals from Management for any exceptions
• Retain current customer contacts and expand product knowledge utilizing all available resources
• Always consider the impact of decisions before execution
• Adhere to the required daily work schedule and be flexible based on the needs of the business
• Generate new and repeat sales by providing product and technical information in a timely manner
• Accurately process customer transactions such as orders, quotes and/or other customer requests with a strong focus on service excellence and a sense of ownership
• Make suggestions and pursues sales possibilities beyond customer-initiated requests
• Increase sales and average order size by means of cross-selling, up-selling and add-on sales
• Constantly demonstrates a positive attitude toward self and others by interacting effectively and maintains professional manner and positive attitude through verbal and written contacts with external and internal contacts.
• Expands product knowledge utilizing all available sources.
• Supports local Customer Service teams and provides support for other teams when needed.
• Regular attendance at work is an essential part of the job.

Customer Service Representative

Security Engineer

• Ability to perform VAPT on IT Applications using various open source and commercial tools
• Provide assessment reports that are easily understandable by the target audiences
• Analyze scan reports and suggest remediation / mitigation plan
• Keep track of latest vulnerabilities
• Require deep understanding of IT Application security protocols and its implementation
• Maintain good verbal communication skills; communicate effectively with technical and non-technical colleagues at all levels in the organization
• A flexible approach to working on a rotational basis and provide necessary cover where needed
• Work within the relevant legislation, policies, and procedures
• Ability to perform complex troubleshooting of security vulnerabilities
• OSCP, ECSA, LPT Master, GPEN or any other industry accredited security certifications
• Exposure to OWASP top 10 Knowledge on SDLC and Application Architecture
• Knowledge on Network Security
• Knowledge of scripting languages (Java, dot net, python etc.)
• Broad background of networks, operating systems (windows, UNIX, Linux), firewalls and security engineering concepts
• Penetration testing planning, analyzing, remediation recommendations, and dashboarding

IT Security System Administrator I

Recruitment

• Provide exceptional administrative support to the Talent Acquisition Team in full-cycle recruitment and onboarding
• Coordinate all facets of interview scheduling including assessment assignments and logistical needs such as travel arrangements
• Function as liaison for candidates during pre-hire process
• Assist with job posting updates for various placement boards/mediums
• Participate in recruiting activities such as job fairs and community outreach events to attract and recruit talent
• Prepare candidate offer letters as needed and maintain offer letter templates
• Create content for the Company’s recruitment-oriented social media platforms
• Research audience preferences and identify social media trends to attract top talent
• Partner with Talent Acquisition Team to assist in the pre-screening/sourcing process
• Responsible for maintaining data for weekly and monthly recruiting reports
• Facilitate and process pre-hire requirements for candidates
• Monitor Talent Acquisition inbox and forward the appropriate correspondence as needed
• Manage and maintain job posting database within applicant tracking system
• Assist with event planning for annual internship program
• Monitor and suggest improvements to candidate experience by gathering feedback through candidate surveys
• Provide recruiting assistance in other areas as needed
• Oversee daily workflow and projects for team
• Serve as subject matter expert for team job functions
• Foster a learning environment and mentor team
• Work with minimum supervision and make independent judgments
• Assist management with development of results-oriented processes and project management
• Initiate, establish, and maintain effective relationships with business contacts of various cultures and levels
• Be flexible to meet changing needs of the business and willing to take on new responsibilities and assignments
• Be extremely confidential and trustworthy
• Regular attendance at work is an essential part of the job.

Talent Acquisition Coordinator

Pricing Analyst

• Review part numbers impacted by cost changes, packaging changes, etc. to ensure competitive, profitable pricing.
• Review part numbers that appear on low margin reporting to confirm prices are both profitable and competitive along with investigating the root cause of the low margin to determine next actions.
• Communicate with Pricing Analysis management to ensure the correct pricing strategy is being applied to a product set.
• Review large reports outlining competitive position internationally and make recommendations based on the contents of these reports.
• Be knowledgeable of the tools/systems used to ensure anticipated results.
• Investigative and methodical in the approach to daily work activities.
• Perform data entry using various computer programs, spreadsheet or database commands and format material as required.
• Ensure UniVerse system is maintained with current costs and resales according to vendor price files, part entry and updates.
• Demonstrate a positive attitude towards self and others.

Pricing Specialist

Marketing

• Researches and analyzes industry and competitive conditions, customer needs, and supplier needs.
• Works with suppliers to coordinate cooperative opportunities, advertising campaigns, and marketing content.
• Contributes to supplier relationships and provides product solutions/unique advantages to suppliers and customers.
• Strives to align the supplier’s marketing efforts with Mouser’s strategy.
• Provides product and plan management support with the regions to maximize potential growth opportunities globally.
• Utilizes product marketing opportunities that support new designs and advanced technologies.
• Manages other initiatives as necessary to support team and company growth.
• Supports and participates in company total quality process.

Supplier Marketing Specialist

Product Specialist

• Supports Supplier Management to fulfill the supplier, business, and customer needs.
• Assists with or works with Supplier Management in implementing inventory, product selection, marketing, and pricing strategies.
• Supports Supplier Management with the flow of Supplier’s new products and technologies.
• Verifies and maintains data integrity in systems/databases.
• Responds to various Mouser teams and departments swiftly with customer-focused solutions.
• Works within a Supplier Management Team to support supplier activities.

Product Specialist II

Cloud Engineer

• Ensure optimal performance of servers by proactively conducting ongoing performance; monitor, tune, adjust as necessary.
• Ensure server security by reviewing and implementing approved server policies within the system.
• Enhance functionality of systems by developing and modifying scripts or other vehicles to automate system processes.
• Develop recommendations regarding hardware upgrades and new software releases.
• Create optimal server infrastructure in support of new applications.
• Develop and maintain all relevant documentation.
• Provide support to application developers/programmers by providing technical knowledge and guidance.
• Ensure optimal server set-up by conducting effective new hardware installation and upgrades.

Cloud Engineer III

• The Customer Service Representative is responsible for providing the highest level of service to customers by processing orders, quotes and assisting customers with catalog information, always maintaining and exhibiting Mouser values to each and every customer.
• Generates new and repeat business through customer service initiatives.
• Accurately processes customer transactions such as orders, quotes or returns with a strong focus on service excellence.
• Follows up with customers to ensure ongoing customer satisfaction and to resolve any customer concerns that may arise.
• Provides information regarding availability of in-stock and out-of-stock items.
• Provides customers with cross-selling and up-selling opportunities, and offers associated products and promotional items.
• Researches and expedites customer orders.
• Monitors and ensures delivery date and product quality to meet customer requirements; verifies customer orders are processed correctly.
• Confirms special handling orders are expedited.
• Fills requests for catalogs, information or samples.
• Supports local Customer Service teams, and provides support for other teams when needed.
• Other duties as assigned.

• Recommend and implement improvements to the cloud platform.
• Design, develop, and deploy modular cloud-based systems and applications using cloud-native architectures such as microservices and containers.
• Manage, monitor, and optimize cloud infrastructure for performance, cost, and sustainability.
• Ensure proper security controls and compliance with industry standards and implement cloud security tools like Prowler and Kubescape.
• Troubleshoot and resolve cloud-related issues efficiently.
• Collaborate with development, IT, and security teams to deliver best-in-class cloud solutions.
• Automate system operations and support disaster recovery planning using Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, and Pulumi.
• Work with multi-cloud and hybrid cloud environments, leveraging AWS, Microsoft Azure, Google Cloud, and other cloud platforms.
• Integrate AI and machine learning services into cloud solutions for automation, predictive analytics, and enhanced decision-making.
• Develop and maintain knowledge of edge computing and Internet of Things (IoT) integrations.
• Utilize serverless computing and container orchestration platforms like Kubernetes and Docker.
• Implement DevSecOps practices for secure cloud deployments.
• Stay current with emerging trends including quantum computing and cloud sustainability initiatives.

Engineering Manager

• Lead and mentor software development teams developing full-stack and cloud-native solutions across core applications, platforms, and AI/ML services.
• Foster a culture of experimentation, collaboration, and rapid delivery.
• Partner with product, data, and infrastructure leaders to identify opportunities for enhancement.
• Define and drive DevOps and platform engineering best practices.
• Ensure engineering quality through design reviews and performance metrics.
• Balance hands-on technical involvement with coaching and long-term team development.
• Deliver outcomes incrementally, learning and iterating quickly.

Software Development Manager

Business Analyst

• Collaborate with developers, Project managers, quality assurance, business teams and technical support
• Meet with Company Executives to learn strategy, tactical approaches, priorities, requirements, and business process
• Document business requirements, develop and oversee project plans, enforce change control procedures
• Establish timely communications with stakeholders and project team
• Develop and maintain all Project Documentation for assigned projects
• Must mentor associates and foster a learning environment
• Establish and maintain effective relationships with internal and external contacts

Web Business Analyst III

Human Resources

• Recruitment strategies and successful onboarding methods for maximum retention.
• Employment law knowledge and execution.
• Performance management.
• Employee Relations.
• Compensation.
• Benefits management and direction.
• Direct business safety requirements including necessary reporting, injury management, and ensuring facility safety compliance.
• Direct and manage employee retention tools such as AwardCo and service awards.
• Immigration management and direction.
• Lead employee engagement activities across the business such as holiday parties, charitable activities, and programs for improved retention.
• Collaborate with HRIS team to ensure HR systems are current and effective for the global business.
• Stay current with the latest human resources trends and compliance laws.
• Liaison on human resources issues with corporate staff, including the President.
• Makes suggestions and recommendations for these employees regarding performance and change of status, including transfer, advancement, termination, and hiring.
• Prioritizes objectives and implements strategies to achieve company initiatives and increase operational efficiency.
• Drives collaboration across the organization to identify needs and develop scalable solutions.
• Directly and indirectly manages staff to achieve company and department goals and enhance professional development.
• Manages with integrity, ethical business practices, and in accordance with Mouser policies, procedures, and practices.
• Educates and ensures employees adhere to regulations applicable to our business, Prohibited Business Practices Policy, and Global Code of Conduct & Ethics.
• Guides their management teams regarding employee performance, hiring, transfer, advancement and termination, including collaboration with Human Resources.
• Develops and maintains productive work teams including hiring qualified personnel, training, and managing performance management, transfer, advancement, and termination.

Web Software Development Director

DevOps Engineering Lead

Trade Compliance Analyst

Customer Service Representative

IT Security System Administrator I

Talent Acquisition Coordinator

Pricing Specialist

Supplier Marketing Specialist

Product Specialist II

Cloud Engineer III

Customer Service Representative

Cloud Engineer

Software Development Manager

Web Business Analyst III

Vice President – International Human Resources