Staff Support Specialist
Stride, Inc.
Business Support Specialist
Millennium Systems International
full-time
Posted on:
Location Type: Remote
Location: Remote • New Jersey • 🇺🇸 United States
Visit company websiteSalary
💰 $36,000 - $40,000 per year
Job Level
JuniorMid-Level
About the role
- Handle client inquiries by gathering information through inquisitive questioning
- Troubleshoot product and training related questions
- Support and training provided via phone, email, and live chat
- Document the issue in Salesforce and offer a resolution
Requirements
- Bachelor’s degree or Associates Degree with 2 years of experience
- Ability to type greater than 35 wpm
- Reliable ISP
Benefits
- Paid Time Off (PTO) and Holidays
- Medical, Dental, and Vision Benefits
- Life Insurance
- Long-Term and Short-Term Disability Insurance
- 401(k) Retirement Plan
- Learning & Development Opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Salesforcetyping speed
Soft skills
inquisitive questioningtroubleshootingcommunication
Certifications
Bachelor’s degreeAssociates Degree
