Midi Health

Communications

• Design and execute a comprehensive internal communications strategy that supports Midi’s business goals and reinforces our mission-driven culture. Set an inspiring vision and secure buy-in from key stakeholders.
• Act as a primary advisor to the leadership team, establish their voices and swim lanes, and craft impactful messaging for All Hands, internal memos, and sensitive organizational changes.
• Work fluidly across Clinical and Corporate teams to ensure the right message to the right audience at the right time while strengthening our “one team” mentality.
• Develop creative content programs—from video and podcasts to interactive digital experiences—that capture the hearts, minds and attention of our employees.
• Exercise strong judgment in high-pressure situations, providing steady guidance and clear communication during periods of rapid change or organizational shifts.
• Create the right pipes for information to flow. Evaluate and implement the right tech stack (Intranet, Slack protocols, feedback loops) and build with an AI-first mentality.

Director of Internal Communications

Account Manager

• Oversee strategic planning, GTM execution, and performance of partnership programs and marketing campaigns
• Partner closely with product, marketing, clinical and finance to execute impactful partnership programs
• Ensure brand alignment in all partner-related GTM materials including content and messaging
• Measure and analyze partnership campaign performance to evaluate effectiveness, optimize programs
• Manage program budgets, develop performance reports and deliver actionable insights
• Collaborate with partnership stakeholders to identify opportunities for expanded activations

Strategic Partnerships Marketing Manager – Contractor

Product Analyst

• Partner with Product, Engineering, and Design teams
• Own the feedback loop between users and product roadmap
• Measure and analyze user data to drive product growth
• Lead A/B testing initiatives and analyze results for impact
• Embed within the product and engineering organizations for roadmap prioritization
• Train PMs and Designers on product analytics tools

Senior Product Analyst, Growth

AI Engineer

• Lead technical strategy for AI/LLM systems across Midi's product surfaces
• Architect retrieval, orchestration, agentic, and evaluation systems that run reliably in production
• Set the standards for AI safety, evaluation, observability, and responsible rollout in a healthcare context
• Partner with clinical, product, and executive leadership to shape the AI roadmap
• Mentor senior and mid-level engineers into strong AI engineers; raise the AI literacy of the whole org
• Lead the frontier: evaluate new models, techniques, and tools, and bring the right ones into the team

Staff Software Engineer, AI Engineer

• Design, build, and ship LLM-powered features end-to-end
• Build evaluation harnesses and feedback loops for AI features
• Integrate AI capabilities into clinical workflows
• Partner with stakeholders to define successful outcomes
• Contribute to internal AI-for-engineering practices

Senior Software Engineer, AI Engineer

Platform Engineer

• Set technical direction for core platform services (auth, notifications, jobs, feature flags, shared libraries) and developer productivity tooling (dev environments, test infra, CI/CD, internal tooling, paved paths)
• Lead high-impact, cross-cutting initiatives across cloud infrastructure, data infrastructure, and reliability practices (multi-region, cost, observability, security posture, platform ergonomics)
• Define and enforce the security and compliance foundations for a HIPAA environment
• Treat product engineers as customers; raise the bar on developer experience across the org
• Partner with engineering leadership on capacity, hiring, and platform roadmap
• Mentor platform and product engineers; grow the platform competency across the org
• Lead how platform engineering leverages AI tooling

Staff Software Engineer, Platform Engineering

• Build and own core platform services — authentication, authorization, notifications, jobs/queues, etc.
• Build developer productivity tooling — local dev environments, test infrastructure, CI/CD, preview environments
• Design and operate the cloud infrastructure and deployment platform
• Drive improvements in reliability, observability, performance, and cost
• Harden security and compliance in a HIPAA environment
• Own on-call and incident response practices

Senior Software Engineer, Platform Engineering

Financial Planning and Analysis

• Develop and maintain complex financial models to support budgeting and forecasting
• Analyze financial and operational performance, identify trends and risks, and proactively surface insights and recommendations that influence business decisions
• Prepare and present monthly, quarterly, and annual financial reports and variance analyses, with a focus on why results differ and what actions to take next
• Support strategic initiatives such as pricing analysis, provider capacity planning, and business cases
• Partner closely with operational and clinical leaders to understand business drivers, translate performance into financial implications, and guide decision-making through scenario analysis and clear recommendations
• Work with Accounting on expense management and cash flow planning, and with Human Resources to track and forecast workforce growth
• Improve financial processes, tools, and reporting efficiency
• Assist in selecting and implementing an FP&A tool
• Ensure accuracy and integrity of financial and operational data
• Maintain confidentiality of financial information and decisions

Senior Financial Analyst

Data Analyst

• Process/prepare healthcare data for analyses: perform data quality checks, validation, and cleaning to ensure claims data integrity and consistency
• Execute a high volume of clinical and health economic analyses/
• Support clinical and commercial leaders to deliver results and answer technical questions
• Transform data and analytic results into actionable insights for a variety of business needs
• Consults with internal decision makers to understand metric/KPI/reporting requirements and convert them into analytical solutions
• Rapidly prototype new analytical models to help leaders explore various scenarios
• Become an SME of healthcare clinical and claims data
• Share responsibility to mature the data platform and its processes to improve efficiency and productivity

Healthcare Data Analyst

Product Manager

• Know the Patient Journey in Depth: Become a resident expert on the end-to-end patient lifecycle.
• Build the Experimentation Engine: Lead the experimentation program for joinmidi.com and our new user flow.
• Balance Trust & Conversion: Understand the unique psychology of a healthcare consumer.
• Scale with CMS & AI Tools: Own the web conversion experience (joinmidi.com) using our headless CMS, Prismic.
• Lead Site Redesigns: Project manage new site redesigns across primary and child pages.
• Data & Instrumentation: You’ll partner with Engineering and Data Science.
• Deep User & Competitive Intelligence: You won't just look at dashboards; you’ll dive into quant and qual research.
• Strategic Communication: Communicate roadmap strategy and experiment results to leadership.
• Omnichannel Orchestration: Assist with the transition to a sophisticated Customer Engagement Platform (CEP).

Growth Product Manager, Patient Experience

Growth Marketing

• Own existing category performance end-to-end — from overall category growth down to product-level optimization with a sharp focus on the Store
• Scale existing products through pricing, bundling, promotion, and positioning
• Lead pricing & promo strategy with a strong test-and-learn mindset
• Drive merchandising across site, lifecycle, async Rx, and Shopify
• Partner on new product GTM — ensure strong commercial performance post-launch
• Find and execute growth opportunities across the full funnel from ads to site to emails