Metrohm USA

Manager

• Lead the development, implementation, and continuous improvement of Metrohm USA’s Quality Management Systems in accordance with ISO 9001 and ISO/IEC 17025.
• Manage quality documentation, maintain calibration, certification, and validation records, and coordinate both internal and external audits.
• Serve as the internal ISO subject‑matter expert—providing guidance to leadership, service, operations, and calibration teams while driving corrective and preventive actions.
• Act as the primary liaison for all audit activities, including ISO audits, customer audits, and internal service audits.
• Perform work‑order reviews, oversee supplier qualification and quality agreements, and monitor corrective actions and effectiveness checks.
• Compile quality performance metrics, analyze trends, and produce data‑driven reports to support decision‑making at the organizational level.
• Manage the company’s EHS programs in alignment with ANSI Z10 and OSHA 29 CFR 1910.
• Develop and maintain safety procedures, deliver training, and oversee the OSHA 10‑hour training program.
• Support nationwide service team safety initiatives, lead risk assessments, complete customer safety questionnaires, and serve on the Metrohm USA Safety Committee—strengthening a culture of safety at every level.

Quality & Safety Manager