Staffing Coordinator
Providence
Sales Channel Representative
Medtronic
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $54,400 - $81,600 per year
Job Level
Mid-LevelSenior
About the role
- Point contact for distributor partners, wholesalers, HCPs, and other customers using Medtronic products
- Process orders, returns, rebates, credits/debits and document in operating systems
- Research and resolve inquiries, providing excellent customer service in person, on the phone, and via email
- Drive automation, process improvements, and workflow efficiencies to streamline operations
- Manage backorders, inventory, and special pricing through collaboration with supply chain and distributor channel leadership
- Provide reports to distributor channel leadership, distributor partners, and internal groups as needed
- Assist sales administration team to balance overall workload for the department
- Participate and coordinate in various projects to improve external and internal sales processes and functions
- Work on-site at Northridge, CA office at least 2 days per week (hybrid schedule may change)
Requirements
- High School Diploma or GED equivalent
- 4 years relevant experience
- (Nice to Have) Bachelor’s degree
- (Nice to Have) Experience in the medical device industry
- (Nice to Have) Experience in a sales support operations role
- Experience using Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
- Experience using SAP
- Demonstrated ability to effectively communicate with customers to resolve issues and answer questions according to department protocols and requirements
- Demonstrated ability to communicate effectively through written documents, and in situations requiring negotiations
- Demonstrated ability to research and analyze problems and develop solutions
- Ability to exercise independent judgment
- Demonstrated ability to manage multiple priorities simultaneously, work in a fast-paced environment and accomplish results through influence
