Marsh McLennan

Customer Support

• Gestionar 20–24 empresas a nivel operativo
• Liderar el onboarding y la formación de los equipos de RRHH en la plataforma de beneficios
• Atender y resolver consultas e incidencias relacionadas con pedidos, facturación y operativa diaria
• Mantener contacto directo con proveedores para la correcta gestión de pedidos e incidencias
• Escalar incidencias técnicas al equipo de IT y hacer seguimiento hasta su resolución
• Resolver escalaciones del Equipo de Atención al Empleado (EAE) cuando no puedan cerrarse en primer nivel
• Ejecutar en tiempo y forma las tareas administrativas periódicas de la cartera asignada
• Realizar el cuadre y validación de la facturación de los pedidos emitidos desde la plataforma
• Trabajar de forma coordinada con el equipo de consultoría responsables de cada proyecto para asegurar la satisfacción del cliente
• Identificar oportunidades de mejora de procesos y flujos administrativos, aportando eficiencia y calidad

Administrativo/a de Planes de Beneficios de Empleados – Perfil Comercial y de Atención al Cliente

Chief Operating Officer

• Focus on strategic & client operations by providing visionary leadership and strategic direction to drive revenue growth
• Partner closely with the regional leadership team and executive stakeholders to develop and execute strategic initiatives
• Foster business expansion, client retention, and organizational excellence

Regional Chief Operating Officer – Operations

Risk

• Provide premium quotes and manage issuance of insurance to clients, property managers, lenders, and other stakeholders
• Maintain real-time Statement of Values and advise on the impact of portfolio changes related to CAT exposure or occupancy shifts
• Adjust portfolio changes with insurance carriers quarterly or as directed by the client
• Handle invoicing processes including emailing invoices, tracking payments, reporting status to clients, issuing premium-paid statements, paying carriers, and monitoring escrow account balances with disclosures to clients
• Complete premium allocations with client input and approval, coordinating closely with risk management practice

Specialist – Insurance Operations, Middle Market/Large Risk

Recruitment

• Recruit for internal business support (Support Professionals) roles across functions - including Marketing, Talent Management, Finance, Office Services, Knowledge Management & Research, Human Capital, Administrative Assistants, and ITS - across India, UAE, Saudi Arabia, Johannesburg, Qatar, and Bahrain, and for other teams or offices as required
• Partner closely with key stakeholders to understand the latest recruitment needs and advise on the hiring strategies accordingly
• Oversee the end-to-end recruitment process, including the job posting, candidate screening, interviewing, and selection, ensuring a seamless and efficient experience for both candidates and hiring managers
• Build and maintain a strong talent pipeline by proactively networking and engaging with potential candidates
• Contribute to employer branding initiatives to enhance the company's reputation as an employer of choice and attract the best talent
• Team with the broader recruitment team on various topics and projects across the IMEA region.

Recruiter

Account Executive

• Support daily operations from a client service and administrative perspective
• Coordinate complex logistics and task assignments for client relationship projects
• Evaluate risks, review loss experience, cash flow, and financials; develop solutions
• Partner with senior Account Managers to retain and generate new business
• Strive to meet sales goals and work with senior team members to expand the book of business
• Strengthen and maintain relationships with clients, prospects, client teams, and producers
• Serve as a client contact, responding to complex client needs and questions
• Cultivate a comprehensive understanding of changing market conditions

Construction Associate – Account Executive

Human Resources

• Operate at the critical intersection of talent strategy, business growth, and regional leadership governance
• Act as a trusted career advisor and coach for Partners
• Collaborate closely with the Partner Development Council and Learning & Development teams
• Lead the regional coordination and operational execution of the Partner Review Committee process
• Own the end-to-end execution and integrity of Partner performance management processes
• Champion the onboarding and integration experience for new external Partners
• Provide timely input on Partner employment relations matters
• Prepare and present data-driven reports and insights on Partner performance and talent management metrics

Partner Talent Management Lead, Americas

Account Manager

• Utilize exceptional client servicing skills to manage client relationships within an assigned book of accounts
• Provide professional insurance services by coordinating with Producers, Underwriters, Service Team members and other departments
• Provide coverage analysis and risk management recommendations
• Complete applications, prepare submissions, negotiate coverage and pricing with carriers
• Prepare proposals according to agency standards
• Resolve issues related to billing, make policy changes, and respond to policy coverage related questions
• Prepare exposure comparison, premium comparisons, renewal reviews and renewal proposals
• Participate in continuing education to maintain a P&C license

Account Manager – P&C Small Business Unit

Consultant

• Maintain a client book of business
• Strategically manage wellness program objectives
• Assist in developing and executing innovative wellness programs
• Create engaging presentations and collateral
• Research wellness vendors
• Collaborate closely with your dedicated Wellness Coordinator to manage client projects
• Work with internal teams to ensure seamless service execution
• Build strong relationships with clients through effective communication

Wellness Consultant

Client Services Representative

• Prepare or perform technical review of financial statements in accordance with US GAAP, Statutory, or IFRS
• Ensure all financial aspects of the client are efficiently managed
• Possess technical ability to discuss regulatory updates with clients
• Establish and maintain good working relationships with clients, prospects, client teams, other service providers, regulators and colleagues
• Manage financial audit process with the auditors with strict adherence to client deadlines and regulatory reporting
• Perform and execute review of financial statements

Client Service Manager – Captives Insurance Accounting

• Utilize exceptional client servicing skills to maintain and expand client relationships within your own assigned book of accounts
• Provide professional insurance services to clients by coordinating with Producers, Underwriters, Service Team members and other departments as appropriate
• Provide coverage analysis and risk management recommendations
• Complete applications, prepare submissions, negotiate coverage and pricing with carriers and prepare proposals according to agency standards
• Resolve issues related to billing, make policy changes, and respond to policy coverage related questions in a timely and professional manner
• Prepare exposure comparison, premium comparisons, renewal reviews and renewal proposals
• Provide leadership and mentoring as needed to colleagues within your team
• Participate in continuing education to maintain a P&C license and stay current with all regulations