Marriott Vacations Worldwide

Sales

• Meet and greet guests for sales presentations
• Offer refreshments to guests
• Ensure clean and stocked common areas
• Report accidents and follow policies

Sales Specialist, Front Desk

Call Center Representative

• Make outbound calls to international members primarily, as well as other markets as needed.
• Renew and extend membership for existing members, upgrade memberships to premium status.
• Reinstate members whose memberships have lapsed and present membership to non-existing members.
• Drive sales of ancillary travel products and services.
• Educate members on how to make best use of membership and exchange benefits.
• Resolve customer objections and upselling as appropriate.
• Deliver exceptional customer service throughout these processes.
• Perform physical tasks such as moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance.

Call Center Sales Advisor II

• Call members who need their memberships renewed.
• Call members who want to upgrade membership.
• Call members whose membership has become delinquent to reinstate their membership.
• Call existing resort owners from an existing solicitation file.
• Process membership renewals, upgrades, and reinstatements.
• Answers questions on all Interval International products and exchanges.
• Meet monthly renewal goals and preferred goals based on assigned working area.
• Maintain a minimum of 90% performance on call monitoring.
• Perform other related duties as required.

Call Center Sales Advisor I – Miami Area

• Make outbound calls to international members primarily, as well as other markets as needed.
• Renew and extend membership for existing members, upgrade memberships to premium status, reinstate members whose memberships have lapsed and present membership to non-existing members.
• Drive sales of ancillary travel products and services.
• Educate members on how to make best use of membership and exchange benefits.
• Resolve customer objections and upselling as appropriate.
• Deliver exceptional customer service throughout these processes.
• Maintain high standards and provide the best service.

Account Executive

• Deliver marketing generated sales presentations over the computer using screen-sharing technology
• Develop relationships with prospective First Time Buyers by soliciting and following up on referrals and leads
• Cater the sales experience to the individual needs and preferences of each potential First Time Buyer
• Follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently
• Maintain the customer relationship after the sale is complete to ensure continued First Time Buyer satisfaction and to develop future business opportunities
• Answer First Time Buyer questions regarding use of properties and location amenities
• Follow up on referrals/leads from First Time Buyers
• Monitor satisfaction, make aware of upcoming promotions, and develop business opportunities
• Establish trust with the prospective First Time Buyer throughout the entire sales process

Virtual Sales Executive – First Time Buyers

Artificial Intelligence

• Driving the adoption of AI technologies related to machine learning, deep learning, augmented analytics, robotic process automation, and natural language processing.
• Spearheading the development and implementation of AI strategies across the enterprise.
• Building and managing an AI team, establishing best practices, and fostering a culture of continuous learning and improvement.
• Developing innovative & value adding AI solutions, enhancing machine learning and deep learning models, boosting AI and machine learning adoption.
• Strengthening AI ethics and compliance across the MVW Enterprise.

Vice President – Artificial Intelligence

• Communicate via telephone calls (Outbound and potential inbound calls) with customers and potential owners.
• Sell preview package sales/tours, including explaining the opportunities available and answering questions.
• Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour.
• Encourage guests or callers to purchase or schedule preview package sales/tours.
• Explain details and requirements related to attending a sales presentation to potential owners.
• Check the availability of accommodations and dates, including finding alternative dates or options if the first choice is not available.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Maintain confidentiality of proprietary materials and information.
• Always follow company policies and safety procedures.

Sales Vacation Planner

• Welcome and acknowledge guests
• Ensure cleanliness of common areas
• Report accidents and unsafe conditions
• Speak clearly and professionally

Sales Specialist – Front Desk

• Ensure guest comfort and offer refreshments
• Assign guests to Sales Executives
• Report accidents and unsafe conditions
• Anticipate and address guest needs
• Cross-reference information in systems

Sales Specialist, Front Desk

Call Center Sales Advisor II

Call Center Sales Advisor I – Miami Area

Call Center Sales Advisor II

Virtual Sales Executive – First Time Buyers

Vice President – Artificial Intelligence

Sales Vacation Planner

Sales Specialist – Front Desk

Sales Front Desk Specialist