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Inbound Sales
Marriott Vacations WorldwideInbound Sales role promoting Marriott Vacations Worldwide brands and selling vacation ownership packages over the phone. Engaging callers and resolving their questions about accommodations and services.
About the role
Key responsibilities & impact- Introduce and promote Marriott Vacations Worldwide brands
- Sell vacation ownership preview packages over the phone
- Check availability of accommodations and dates
- Suggest alternatives if first choice is unavailable
- Promote accommodation upgrades and extra nights to drive revenue
- Verify eligibility for purchasing preview packages
- Maintain confidentiality of proprietary information
Requirements
What you’ll need- Confidently ask for a purchase of the vacation ownership preview package
- Leverage guest loyalty to engage callers
- Follow company policies and procedures
- Speak professionally and clearly
- Answer telephones using appropriate etiquette
- Develop positive working relationships
- Move, lift, carry, push, pull, and place objects up to 10 pounds
Benefits
Comp & perks- Work from home opportunities possible
ATS Keywords
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Soft Skills
confident communicationprofessional speakingcustomer engagementrelationship buildingetiquetteconfidentialitysales skillsproblem-solvingadaptabilityteam collaboration