Mariner

Client Service Associate

Mariner

full-time

Posted on:

Origin:  • 🇺🇸 United States • Florida, Kansas

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Salary

💰 $47,000 - $78,000 per year

Job Level

JuniorMid-Level

About the role

  • Deliver extraordinary client service and care as part of the Mariner Wealth Advisors team
  • Build and maintain client relationships aimed at client retention; manage new client implementation process
  • Coordinate and direct client activities with other team members and assist as necessary
  • Maintain client paper files and electronic data files; compile quarterly asset values for billing, journals, transfers, invoicing, annuity fees, commission fees and collection consulting fees
  • Day-to-day administrative duties of the office: coordinating and scheduling appointments, marketing, accounts payables, receivables, supporting receptionist as needed
  • Understand client’s overall business needs and help identify value-added services Mariner Wealth Advisors can provide
  • Review activities within job scope for sufficient controls to prevent errors, fraud and misstatements of financial results
  • Attend and participate in learning opportunities through client service associate meetings and internal resources
  • Perform other duties as assigned

Requirements

  • High school diploma required; bachelor’s degree preferred
  • Financial services experience or applicable internship experience
  • Wealth management experience a plus
  • Strong PC proficiency with MS Office Suite, CRM (Salesforce, Redtail, etc.)
  • Experience with eMoney a plus
  • Positive attitude toward client relations to provide exceptional, proactive client service
  • Demonstrated ability to manage multiple tasks and maintain the necessary attention to detail
  • Strong verbal and written communication skills
  • Highly organized with strong analytical skills
  • Able to work in a team environment
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