Operations

• Provide day-to-day operational and administrative support to Delivery team
• Assist with internal processes and tools such as Salesforce and other system-related needs
• Coordinate internal and external scheduling for technical teams and manage team calendars
• Ensure efficient time allocation for internal and customer-facing activities
• Support process improvements and workflow optimization
• Work closely with internal departments (Delivery, Finance, Business Operations) and external customers
• Collaborate with global teams and customers across multiple time zones requiring flexibility and clear communication

Delivery Operations Specialist

NPI Operations Administrator