MAG (Airports Group)

Manager

• Lead the retail workstream within London Stansted Airport's Transformation Programme, ensuring our future retail proposition delivers against both our commercial strategy and long-term business objectives.
• Work closely with the Retail Director, Commercial teams and Transformation Programme, acting as the key link between retail operations and major capital projects.
• Oversee the delivery of a retail strategy that supports passenger growth from 30 million to over 43 million passengers by FY34.
• Create 40 new retail units and expand the airport's airside retail footprint to 20,000sqm.
• Manage complex programmes, lead major tender processes and ensure commercial opportunities are maximised throughout the transformation journey.
• Transition into the role of Head of Retail, leading the Retail Category team to drive continued commercial performance.

Retail Transformation Manager

Communications

• Support the creation and delivery of engaging communications to ensure colleagues feel excited about our strategy and transformation
• Ensure colleagues understand and connect with our values
• Keep colleagues up to date with positive news stories from MAG and their local airport
• Assist in creating and delivering comms plans and campaigns
• Manage communication channels such as our intranet, weekly newsletter, digital screens, face-to-face briefings and events
• Build relationships with key stakeholders to understand priorities across the business and internal communications requirements

Internal Communication & Engagement Officer

Operations

• Responsible for the customer end to end journey for meet & greet and self-park products
• Ensuring regular communications are delivered to all colleagues in a timely and engaging manner ensuring accessibility and consistency
• Supporting with engagement action plans and working towards achieving the departmental target
• Managing all operational Health & Safety requirements (including risk assessments) and develop a safety focussed culture within the operational delivery teams
• Promoting a culture of continuous improvement and encourage innovation to improve operational efficiency and customer experience
• Translating colleague feedback and ideas into practical solutions which can be adopted by the operation

Landside Operations Duty Manager

Director

• Provide strategic leadership across the Airport, driving excellence in health, safety and fire safety across airport operations, assets, construction and airfield activities.
• Lead the airport's Safety Risk Management and Assurance strategy, ensuring operational, occupational, fire and construction risks are effectively identified, managed and controlled in line with regulatory requirements and MAG policies.
• Embed safety into business processes, strengthen safety management systems, and deliver targeted improvement plans that support continuous improvement and operational excellence.
• Act as a trusted advisor to the Airport Managing Director, COO and senior leadership team, shaping a proactive safety culture, influencing stakeholders at all levels and driving the delivery of safety strategy, performance and compliance.
• Contribute to the wider development of MAG's Group Safety agenda, helping to enhance safety culture and performance across the organisation.

Associate Director – Health & Safety

Software Engineer

• Leading the Asset Lifecycle function, ensuring airport assets meet operational and business requirements through effective asset performance, risk, maintenance, and investment management
• Developing and delivering capital renewals strategies and investment plans
• Prioritising asset replacement and maintenance activities
• Leading a team of Asset Lifecycle Managers to support airport growth, operational resilience, and business efficiency

Retail Transformation Manager

Internal Communication & Engagement Officer

Landside Operations Duty Manager

Associate Director – Health & Safety

Head of Asset Lifecycle Engineering