M-Files

Communications

• Own and evolve M-Files’ global communications strategy, ensuring our AI narrative and brand story breakthrough in the market
• Lead external communications (85%), including media relations, PR campaigns, and thought leadership content, with a focus on 70% North America, 15% UK, and 15% rest of world
• Manage and direct external PR agencies to maximize coverage and impact
• Identify thought leadership opportunities and prepare executives for high-visibility forums and public appearances
• Manage communications to key external audiences, including customers, partners, media, analysts, and industry groups
• Partner across Marketing, Branding, Product, HR, Analyst Relations, Events and other teams to ensure integration and message discipline
• Stay current on industry trends, emerging channels, and best practices to continuously innovate and evolve M-Files’ communications strategy
• Drive internal strategic and executive communications (15%) that foster culture, alignment, and engagement across a global workforce
• Report directly to the Chief Marketing Officer and collaborate with Executive leadership, Marketing, Branding, Product teams

Communications Director

Product Marketing

• Develop and manage the content calendar for product training and value proposition materials, ensuring timely delivery to the GTM teams
• Collaborate with the GTM enablement team to create engaging and effective product training materials aligned to sales plays and GTM priorities
• Partner with product marketing colleagues to ensure value proposition and use case content aligns with overall GTM strategy and messaging
• Deliver field-ready materials that directly address seller needs and customer challenges
• Act as the primary liaison between the product marketing team and GTM teams, driving alignment and communication
• Monitor and analyze the effectiveness of training and collateral, adjusting as needed to improve outcomes
• Provide stakeholders with regular updates on progress, impact, and adoption of enablement programs
• Stay up to date with industry trends and best practices in product marketing and sales enablement
• Participate in regular meetings with the enablement team and other departments to ensure alignment and collaboration
• Partner cross-functionally on the development and implementation of new sales plays and initiatives as needed

Senior Product Marketing Manager, Sales Enablement

Account Executive

• Prospecting, qualifying, and closing new logo opportunities within assigned territories or verticals
• Identifying upsell and cross-sell opportunities within existing customer accounts
• Conducting discovery conversations to understand customer challenges and align M-Files solutions accordingly
• Delivering compelling product demonstrations and lead consultative sales discussions
• Building and managing a strong sales pipeline using CRM tools (e.g., Salesforce)
• Partnering with internal teams (Sales Engineering, Customer Success, Marketing, etc.) to deliver high-quality customer experience
• Generating proposals, leading contract negotiations, and closing deals with multiple stakeholders
• Staying informed on product capabilities, competitive positioning, and market trends
• Traveling for key customer meetings, industry events, or onsite presentations as needed

• Direct Sales team members
• Sales Engineers
• Business Development Representatives
• Professional Services
• Customer Success
• Product Management
• Marketing

Account Executive, CST/EST, Remote, United States

Account Manager

• APPLICATION DEADLINE: Friday, August 22nd at 5:00pm central time, we encourage you to apply soon if interested.\n• Who we are: M-Files is the leading platform for knowledge work automation. With the M-Files platform, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance.\n• We help knowledge workers to work smarter.\n• To learn more about us we encourage you to visit our company page.\n• To learn more about how we became a Certified Great Place to Work visit, Working at M-Files | Great Place to Work.\n• Summary of the role: As an Account Manager at M-Files, you’ll play a key role in nurturing long-term customer relationships and driving revenue growth within our existing customer base. You’ll act as a strategic advisor, uncovering opportunities to expand product adoption, deliver value, and ensure customer satisfaction and retention.\n• This role requires excellent relationship management, solution selling, and communication skills, as well as the ability to work cross-functionally to support customer success and growth initiatives.\n• What you will be doing/Responsibilities and Duties:\n• Serving as the primary point of contact for a portfolio of existing customers\n• Driving account expansion through upselling, cross-selling, and renewal strategies\n• Understanding each customer’s business goals, challenges, and product usage to deliver ongoing value\n• Partnering with Customer Success, Professional Services, and Product teams to support customer outcomes\n• Identifing at-risk accounts early and coordinate retention strategies\n• Conducting regular account reviews and success check-ins\n• Maintaining accurate forecasting and pipeline management using CRM tools (e.g., Salesforce)\n• Staying informed on M-Files product updates, roadmap, and new capabilities to share with customers\n• Traveling for customer meetings or QBRs as needed\n• Key Interfaces to Other M-Files Roles:\n• Direct Sales team members\n• Sales Engineers\n• Business Development Representatives\n• Professional Services\n• Customer Success\n• Product Management\n• Marketing

<img src=\"https://workablehr.s3.amazonaws.com/uploads/photos/501951/a33b0e08d360cc5e7a0fa670b5f7b09c.jpg\" width=\"487.98587795604357px\" height=\"auto\" style=\"display:block;margin-left:auto;margin-right:auto;width:487.98587795604357px;height:auto;\">APPLICATION DEADLINE: Friday, August 22nd at 5:00pm central time, we encourage you to apply soon if interested.Who we are:M-Files is the leading platform for knowledge work automation. With the M-Files platform, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance.We help knowledge workers to work smarter.To learn more about us we encourage you to visit our&nbsp;<a href=\"http://www.m-files.com/careers\" target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external\">company page</a>.To learn more about how we became a Certified Great Place to Work visit,&nbsp;<a href=\"https://www.greatplacetowork.com/certified-company/1419975\" target=\"_blank\" rel=\"nofollow noreferrer noopener\" class=\"external\">Working at M-Files | Great Place to Work</a>. Summary of the role: As an Account Executive at M-Files, you will play a key role in driving revenue growth by identifying, qualifying, and closing new business opportunities, while also expanding existing customer relationships. You will serve as a trusted advisor to prospects and customers, educating them on the M-Files Intelligent Information Management platform and tailoring solutions to meet their unique business needs.This role requires an entrepreneurial mindset, a deep understanding of solution selling, and strong collaboration skills to work cross-functionally with internal teams and stakeholders.What you will be doing/Responsibilities and Duties:<ul> <li>Prospecting, qualifying, and closing new logo opportunities within assigned territories or verticals</li> <li>Identifying upsell and cross-sell opportunities within existing customer accounts</li> <li>Conducting discovery conversations to understand customer challenges and align M-Files solutions accordingly</li> <li>Delivering compelling product demonstrations and lead consultative sales discussions</li> <li>Building and managing a strong sales pipeline using CRM tools (e.g., Salesforce)</li> <li>Partnering with internal teams (Sales Engineering, Customer Success, Marketing, etc.) to deliver high-quality customer experience</li> <li>Generating proposals, leading contract negotiations, and closing deals with multiple stakeholders</li> <li>Staying informed on product capabilities, competitive positioning, and market trends</li> <li>Traveling for key customer meetings, industry events, or onsite presentations as needed</li> </ul>Key Interfaces to Other M-Files Roles: <ul> <li>Direct Sales team members</li> <li>Sales Engineers</li> <li>Business Development Representatives</li> <li>Professional Services</li> <li>Customer Success</li> <li>Product Management</li> <li>Marketing&nbsp;</li> </ul>

Project Manager

• APPLICATION DEADLINE: Tuesday, August 26th at 5:00pm central time, we encourage you to apply soon if interested.\n• Who we are: M-Files is the leading platform for knowledge work automation. With the M-Files platform, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance.\n• We help knowledge workers to work smarter.\n• To learn more about us we encourage you to visit our company page.\n• To learn more about how we became a Certified Great Place to Work visit, Working at M-Files | Great Place to Work.\n• Summary of the Role: The Project Manager will manage projects that are aimed at delivering M-Files solutions to customers.\n• Responsibilities and Duties: Deliver customer projects on schedule and with high customer satisfaction and quality, while ensuring the defined budget and work effort objectives are met. Project manager achieves these goals by:\n• In the project sales phase\n• Planning the project so that it can be delivered to meet the defined objectives\n• Co-operating with Solution Architect to ensure that the delivered solution has been defined so that relevant details of delivery, as well as effort estimation, have been properly addressed\n• Co-operating with Sales to ensure that project budget is sufficient to enable needed level of resourcing\n• Co-operating with Manager/Director, Services in relevant region, to indicate the needed resourcing for the project, and to ensure such resource will be available\n• Co-operating with Subcontracting Manager, to ensure the needed subcontracted deliveries can be acquired\n• In the project execution phase\n• Ensuring the needed consulting, Product Development (PD) and subcontracted resources are available for the project\n• Establishing the project work practices, meetings and required means of communication\n• Ensuring that the roles, responsibilities, expectations for each of the project stakeholders have been understood and acknowledged\n• Defines the tasks allocated to the project team and external stakeholders, and follows up their completion\n• Establishes and maintains the required (sufficiently high) level of communication and transparency with the customer\n• Ensuring any deviations to project goals and targets are addressed and resolved in a timely manner\n• Handling any scope change requests, and ensures that the impact of the changes is analyzed, and the changes get approved along with their impact on project schedule and cost\n• Driving project into completion and get the deliveries approved by the customer\n• Travel could be as high as 25% or more\n• Collaboration Opportunities: Reports and escalates project delivery issues to, and gets guidance from, Team manager or Director, Project Management Office. Also raises subcontracting needs to Subcontracting Manager and co-operates in subcontractor selection and managing the subcontracting.\n• Co-operates with Sales (Sales Manager, Key Account Manager) in projects.\n• Co-operates with Manager/Director, Services in relevant region to receive needed consulting resources for projects.\n• Co-operates with SW Team Manager (Customer Projects, PD), to receive needed PD tasks for the projects.\n• Co-operates with Service Managers to plan and execute transition from the project to service management\n• Key Competencies: ...\n

Communications Director

Senior Product Marketing Manager, Sales Enablement

Account Executive, CST/EST, Remote, United States

Account Manager

Account Executive

Project Manager, Remote, CST/EST