M&C Saatchi Group

Account Executive

• Overseeing the delivery of complex communications campaigns from strategy through execution
• Building and maintaining trusted relationships with senior client stakeholders
• Leading the delivery of communications programmes
• Providing strategic counsel to clients
• Identifying opportunities to expand existing workstreams
• Acting as the senior day-to-day client lead across multiple projects and accounts
• Leading client presentations and workshops
• Partnering closely with Strategy Directors for campaign development
• Managing and developing team members

Account Director – VP

• Own and grow client relationships, becoming a trusted partner to key decision makers and helping them achieve their business objectives
• Support and elevate client performance conversations, including business reviews and campaign wrap-ups, by empowering your team to lead day-to-day while stepping in to drive high-level strategy across digital channels
• Guide the creative and media planning process, ensuring integrated strategies align with client goals
• Identify and drive client growth opportunities through upselling, cross-selling opportunities, and long-term planning
• Build and mentor high-performing teams, providing ongoing feedback, overseeing daily client comms, QA of key deliverables, and media execution
• Serve as a senior point of contact for clients and internal teams, providing visible leadership and handling escalations as needed
• Collaborate cross-functionally with internal teams (Search & Social, Programmatic, Data & Analytics, Creative, Research, Finance) to ensure all work ladders up to a unified vision
• Contribute to agency operations that may cover SOWs, renegotiating contracts, team resourcing, and financial health of your accounts

Account Director

Graphics Designer

• Create digital-first campaigns for a variety of consumer brands
• Design assets across paid social, display, OLV, CRM, web, and emerging digital channels
• Edit video content for social, digital advertising, and broadcast
• Create motion graphics, animations, visual effects, and lightweight post-production work
• Leverage AI tools to accelerate ideation, design exploration, image creation, video generation, and content production
• Collaborate with creative teams from concept through final execution
• Develop visual systems and campaign assets that scale across multiple formats and platforms
• Stay on top of emerging creative technologies, AI tools, and production techniques

Senior Digital Designer, AI Content Creator

Support Engineer

• Provide high quality and expert financial systems support to our global user community
• Manage user support calls in a timely manner using agreed incident management processes and systems and within agreed SLAs
• Manage user expectations in a professional and customer orientated manner to provide a high-quality customer service
• Continuously strive to improve service, processes, and use of Finance Systems
• Assist in the maintenance and coordination of user setup and security
• Actively engage in projects being undertaken to improve finance systems, including the testing of new processes to ensure they meet business requirements
• Aid in the identification of functional improvements by understanding the root cause of user issues
• Develop an understanding of customised NetSuite solutions and peripheral integrated systems
• Create and maintain administration and user documentation
• Ensure all relevant documentation is stored and published within appropriate systems (i.e. virtual files and Intranet)
• Assist in the creation and maintenance of training documentation and scripts
• Assist in the provision of training courses as required, to ensure all Finance users have the appropriate knowledge for their role

Senior Support Analyst, NetSuite

Program Manager

• Manage program management activities for communications, outreach and engagement programs, including planning, reporting, stakeholder coordination, and day-to-day operational execution
• Direct day-to-day activities and ensure alignment with program management objectives and PMO direction
• Coordinate engagement efforts across multi-disciplinary teams including IT, cybersecurity, data operations, and other mission stakeholders to ensure seamless integration across workstreams
• Maintain outreach and engagement readiness through schedule management, resource tracking, deliverable oversight, and operational dependency management
• Support workforce planning, forecasting, and staffing coordination for communications, outreach & engagement functions
• Monitor and manage risks, issues, and mitigation activities while facilitating cross-team escalation processes and resolution efforts
• Ensure all deliverables meet quality, compliance, accuracy, and timeliness requirements
• Facilitate stakeholder meetings, operational syncs, governance reviews, and program coordination activities
• Track and report performance metrics, service-level agreements, key performance indicators, and engagement-related dashboards to support informed decision-making
• Support the development and refinement of standard operating procedures, workflows, quality controls, and engagement processes
• Collaborate with communications teams to align messaging with outreach priorities, stakeholder insights, and program objectives
• Prepare reports, executive briefings, and engagement updates for client leadership
• Identify opportunities for continuous improvement and implement solutions that strengthen operational effectiveness and stakeholder engagement
• Build and maintain strong working relationships with internal teams, mission partners, and senior stakeholders while serving as a trusted point of coordination across the program

Deputy Program Manager

Community Manager

• Lead all activities related to public and community engagement across the program.
• Develop, maintain, and execute the Community & Public Outreach Plan, including goals, messaging, and annual engagement strategy.
• Oversee the creation and maintenance of engagement KPIs, performance dashboards, and continuous improvement metrics.
• Maintain community directories, outreach calendars, and engagement tracking systems.
• Coordinate outreach activities across multiple internal teams, ensuring alignment with digital, content, and strategic communications functions.
• Manage engagement workflows, ensuring timely coordination with stakeholders, partners, and program offices.
• Build and maintain relationships with community groups, installation programs, service branches, and family support organizations.
• Ensure messaging consistency, audience alignment, and policy-informed engagement approaches.
• Provide executive-level reporting, summaries, and recommendations to leadership.
• Coordinate with analytics teams to integrate measurement frameworks into dashboards and reporting tools.
• Support event planning, public engagement campaigns, and community-focused communications.
• Ensure all materials meet accessibility, compliance, and quality standards.

Community and Public Engagement Lead

Art Director

• Lead the development and evolution of the enterprise visual identity, brand platform, and creative direction
• Oversee concept creation, storyboarding, design planning, and visual storytelling for digital and print materials
• Direct creative teams in producing graphics, campaign assets, multimedia, and integrated visual products
• Ensure consistency of brand voice and visual design across all communication channels and content types
• Collaborate with UX, multimedia, marketing, and communications teams to unify creative approaches
• Review and approve design deliverables, ensuring adherence to accessibility, quality, and brand standards
• Guide development of templates, component libraries, creative toolkits, and visual governance artifacts
• Translate complex strategic and technical requirements into compelling visual narratives
• Oversee vendor or subcontractor creative output to ensure alignment with enterprise expectations
• Support high-priority campaigns, leadership communications, and mission-critical design needs
• Analyze creative performance metrics and incorporate insights into continuous creative improvement

Senior Art Director

Recruitment

• Own Hiring Across the US
• Lead end-to-end recruitment across multiple business areas and disciplines
• Drive pace, structure and accountability across all hiring activity
• Maintain a focus on high direct hiring rates (85%+) and reduced reliance on agencies
• Deliver consistently strong outcomes across both mid-level and senior hires
• Act as a trusted advisor to senior leaders and hiring managers
• Bring clarity to hiring priorities and challenge where needed to improve outcomes
• Align stakeholders across teams, balancing competing priorities and driving decisions
• Elevate hiring practices through coaching, guidance, and clear expectations
• Embed consistent, efficient and scalable hiring processes
• Raise the bar on candidate experience and hiring manager engagement
• Ensure hiring is aligned to both business needs and market realities
• Drive and optimize key hiring metrics (time to fill, direct hiring, pipeline health)

Senior Talent Acquisition Partner

• Own the full hiring process for a variety of roles, ensuring a smooth, engaging experience for candidates and stakeholders.
• Partner with hiring managers to understand needs, advise on market trends, and deliver top talent.
• Drive data and reporting for regional recruitment metrics where no TA BP is present – turning insights into action.
• Champion internal mobility by marketing opportunities creatively and helping talent move within the business.
• Mentor and support TA Coordinators or junior team members as they grow.
• Keep our systems sharp (Workday, Teamtailor) and processes efficient, spotting opportunities to improve.
• Collaborate on employer brand initiatives and candidate comms that showcase M+C Saatchi as a destination for talent.