Community and Public Engagement Lead

M&C Saatchi Group

Community and Public Engagement Lead overseeing federal and DoD mission outreach strategy. Role focuses on engagement, stakeholder relations, and strategic communications in a hybrid work setting.

Posted 5/30/2026full-timeWashington DC • District of Columbia, Maryland, Virginia, Washington • 🇺🇸 United StatesSenior💰 $130,000 - $155,000 per yearWebsite

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Hard Skills

public engagementcommunity outreachstakeholder relationsstrategic communicationsKPI developmentperformance trackingengagement metricsevent planningengagement workflowsanalytics integration

Soft Skills

leadershiporganizational skillscommunication skillsrelationship buildinganalytical skillsmulti-priority managementdynamic environment adaptabilityaudience alignmentpolicy-informed engagementexecutive reporting

Tools & Technologies

digital engagement toolsCRM systemscommunity platformsperformance dashboardsengagement tracking systemsoutreach calendarsmeasurement frameworksreporting toolsanalytics toolscontent management systems

Certifications & Qualifications

BA/BS in Public RelationsBA/BS in CommunicationsBA/BS in Public AffairsBA/BS in Marketing

Industry Keywords

community engagementoutreach programsstakeholder mappingsegmentationengagement modelingaccessibility standardscompliance standardsquality standardspublic engagement campaignscommunity-focused communications

About the role

Key responsibilities & impact

Lead all activities related to public and community engagement across the program.
Develop, maintain, and execute the Community & Public Outreach Plan, including goals, messaging, and annual engagement strategy.
Oversee the creation and maintenance of engagement KPIs, performance dashboards, and continuous improvement metrics.
Maintain community directories, outreach calendars, and engagement tracking systems.
Coordinate outreach activities across multiple internal teams, ensuring alignment with digital, content, and strategic communications functions.
Manage engagement workflows, ensuring timely coordination with stakeholders, partners, and program offices.
Build and maintain relationships with community groups, installation programs, service branches, and family support organizations.
Ensure messaging consistency, audience alignment, and policy-informed engagement approaches.
Provide executive-level reporting, summaries, and recommendations to leadership.
Coordinate with analytics teams to integrate measurement frameworks into dashboards and reporting tools.
Support event planning, public engagement campaigns, and community-focused communications.
Ensure all materials meet accessibility, compliance, and quality standards.

Requirements

What you’ll need

Fluent written and spoken English required.
Minimum 10 years of experience in public engagement, community outreach, stakeholder relations, or strategic communications.
BA/BS in Public Relations, Communications, Public Affairs, Marketing, or a related field.
Strong leadership and organizational skills with the ability to manage complex engagement programs.
Excellent written and verbal communication skills.
Ability to build and sustain relationships with diverse audiences.
Strong analytical skills to develop, track, and report on engagement metrics.
Ability to manage multiple priorities, deadlines, and stakeholder needs in a dynamic environment.
Knowledge of stakeholder mapping, segmentation, and engagement modeling.
Understanding of measurement frameworks, KPI development, and performance tracking.
Familiarity with digital engagement tools, CRM systems, and community platforms.
Experience developing enterprise-level engagement plans and frameworks.
Demonstrated success managing outreach programs, calendars, KPIs, and engagement metrics.
Experience managing cross-functional coordination across communications, digital, and analytics teams.

Benefits

Comp & perks

Family & parental support
12 weeks’ full pay for Primary Carers and 6 weeks for Secondary Carers (after one year of service; return requirements apply for subsequent leave)
Applies to birth, adoption, and surrogacy
Up to 10 days’ paid fertility leave per year (5 per cycle)
2 days’ paid leave for new grandparents
$2,500 annual interest-free parental loan
$6,000 interest-free fertility treatment loan
Healthcare & wellbeing
Three medical plans (HSA at $0 cost; EPO 75% employer funded; PPO 65% employer funded)
$0 employee-cost dental and vision
10 days’ health leave per year (mental and physical)
24/7 mental health support through Self Space Wellhub subscription
Financial & practical support
401(k) match (3% after 3 months; 4% after 1 year)
Pre-tax commuter benefits
10 days’ paid military leave
Full pay for jury duty (state/city payments declined)
Uber/taxi home after 9:30pm
Time off & flexibility
23 days’ PTO (with 3 discretionary carryover days; CA/CO policies follow state mandate)
10 federal holidays, plus the day after Thanksgiving
Option to swap 2 federal holidays (excluding Thanksgiving and the day after)
Office closed between Christmas and New Year
10 days’ special emergency leave (including bereavement)
10 days’ volunteering leave (5 paid, 5 unpaid)
Half-day for blood donation
Work from anywhere for up to 2 weeks per year (subject to approval)
Culture & development
$300 annual cultural stimulation allowance (accrued monthly; available after 90 days)
Weekly Thursday happy hour
Mentorship and Buddy programmes