Deputy Program Manager

M&C Saatchi Group

Group Account Director driving program performance through stakeholder engagement and operational excellence at M+C Saatchi World Services. Overseeing communications, outreach, and engagement efforts across diverse teams in a hybrid role.

Posted 6/11/2026full-timeWashington DC • District of Columbia, Maryland, Virginia, Washington • 🇺🇸 United StatesSeniorLead💰 $150,000 - $175,000 per yearWebsite

Tech Stack

Tools & technologies

Cyber SecurityPMP

About the role

Key responsibilities & impact

Manage program management activities for communications, outreach and engagement programs, including planning, reporting, stakeholder coordination, and day-to-day operational execution
Direct day-to-day activities and ensure alignment with program management objectives and PMO direction
Coordinate engagement efforts across multi-disciplinary teams including IT, cybersecurity, data operations, and other mission stakeholders to ensure seamless integration across workstreams
Maintain outreach and engagement readiness through schedule management, resource tracking, deliverable oversight, and operational dependency management
Support workforce planning, forecasting, and staffing coordination for communications, outreach & engagement functions
Monitor and manage risks, issues, and mitigation activities while facilitating cross-team escalation processes and resolution efforts
Ensure all deliverables meet quality, compliance, accuracy, and timeliness requirements
Facilitate stakeholder meetings, operational syncs, governance reviews, and program coordination activities
Track and report performance metrics, service-level agreements, key performance indicators, and engagement-related dashboards to support informed decision-making
Support the development and refinement of standard operating procedures, workflows, quality controls, and engagement processes
Collaborate with communications teams to align messaging with outreach priorities, stakeholder insights, and program objectives
Prepare reports, executive briefings, and engagement updates for client leadership
Identify opportunities for continuous improvement and implement solutions that strengthen operational effectiveness and stakeholder engagement
Build and maintain strong working relationships with internal teams, mission partners, and senior stakeholders while serving as a trusted point of coordination across the program

Requirements

What you’ll need

Minimum 10 years of experience supporting communications, outreach, engagement, operations, program management, or related mission support activities
Proven experience in managing complex and multifaceted programs
Strong understanding of stakeholder engagement, outreach planning, readiness management, operational coordination, and cross-functional collaboration
Experience supporting risk management, issue resolution, performance reporting, and stakeholder engagement activities
Demonstrated ability to manage multiple priorities and workstreams in complex, fast-paced environments
Excellent communication, relationship-building, and stakeholder management skills, including the ability to engage effectively with senior leaders and clients
Strong organizational, analytical, and problem-solving abilities with exceptional attention to detail
Ability to exercise sound judgment, anticipate challenges, and proactively identify solutions
Experience developing and improving operational processes, workflows, and quality assurance measures
Commitment to collaboration, accountability, operational excellence, and high-quality client service
Bonus points if you have: Experience working within federal government or DoD environments; Familiarity with PMO governance, Agile methodologies, ITIL frameworks, or similar operational models; Active Secret security clearance; PMP, Agile, or ITIL certifications

Benefits

Comp & perks

Family & parental support 12 weeks’ full pay for Primary Carers and 6 weeks for Secondary Carers
Up to 10 days’ paid fertility leave per year (5 per cycle)
2 days’ paid leave for new grandparents
$2,500 annual interest-free parental loan
$6,000 interest-free fertility treatment loan
Choice of three medical plans (HSA at $0 cost; EPO 75% employer funded; PPO 65% employer funded)
70% employer-funded dental and vision coverage
Generous paid time off, sick leave, and company holidays, including an office closure between Christmas & New Year's
Gym membership reimbursement and/or Wellhub subscription
401(k) with 4% employer match
24/7 mental health support through Self Space
Social events, happy hours, professional development trainings, etc.
Work from anywhere for up to 2 weeks per year (subject to approval)
$300 annual cultural stimulation allowance (accrued monthly; available after 90 days)
Weekly Thursday happy hour
Mentorship and Buddy programs

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

program managementstakeholder engagementrisk managementperformance reportingoperational coordinationoutreach planningquality assuranceworkflow developmentanalytical skillsproblem-solving

Soft Skills

communication skillsrelationship-buildingorganizational skillsattention to detailjudgmentproactive identification of solutionscollaborationaccountabilityoperational excellenceclient service

Certifications

PMPAgileITILActive Secret security clearance