Luna Physical Therapy

Medical Billing Associate, Patient Services

Luna Physical Therapy

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $16 - $21 per hour

Job Level

JuniorMid-Level

About the role

  • Answer inbound patient phone calls as they come in
  • Manage Copay Collections and communicate with other departments for any needs/patient reach out
  • Create Partner cases daily
  • Weekly posting of late cancels
  • Daily review of patient electronic communications and delegation as needed
  • Create and maintain billing ledgers for patients with specific requests for their insurances
  • Assist other teammates in larger projects as needed
  • Learn/understand the basics of insurance billing: PPOs, HMOs, Medicare, Workers Comp to support the team and other teams as necessary
  • Maintain industry-level working knowledge of medical billing occurring in Luna
  • Support administrative functions
  • Perform queue-based work for sole job function (authorizations, insurance payment posting, etc.)
  • Achieve goals set by management (daily, weekly, monthly, quarterly) to patient payments and supporting documentation
  • Perform ad hoc tasks at manager's discretion

Requirements

  • Typically requires a minimum of 1 year of related experience
  • Strong attention to detail and time management skills
  • A positive attitude and an eagerness to learn
  • Detail-oriented with a knack for problem-solving
  • Ability/ willingness to learn and understand the basics of insurance billing (PPOs, HMOs, Medicare, Workers Comp)
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