Client Services Representative

• Support small business clients within Sun Life’s Group Benefits Operations (SunAdvantage team)
• Interact regularly with Advisors, Account Executives and internal stakeholders
• Perform administrative tasks and handle client calls to provide quality, timely, exceptional service
• Develop and maintain excellent client relationships while ensuring confidentiality
• Proactively solve client problems to increase satisfaction scores
• Ensure accurate contract data through organized, detail-oriented work
• Collaborate with colleagues and leaders to learn and support team objectives

Client Service Administrator

Client Service Administrator – Mission

Client Services Associate

Client Services Associate

Client Service Analyst, Bilingual

Client Service Administrator