Lully

Events

• Develop and execute a global employer brand strategy that aligns with our overarching business goals and hiring needs in various regions across North America, EMEA, APAC, etc.
• Partner with our design and marketing teams to produce engaging recruitment marketing content, including employee spotlight videos, blog posts, and career site updates.
• Own and optimize our presence on key talent platforms.
• Build an internal employee ambassador program, equipping our team members with the tools and content to share their authentic experiences online.
• Track, analyze, and report on the performance of branding campaigns and platform engagement, using data to continuously optimize our approach.
• End-to-end planning and execution of our global recruiting event calendar, including industry conferences, hackathons, university fairs, and internal hiring mixers.
• Handle all event logistics, including vendor negotiations, booth design, swag production, shipping, travel coordination, and on-site management.
• Partner closely with Talent Acquisition, Marketing, and regional business leaders to ensure event messaging is cohesive and staffing is optimized.
• Ensure every touchpoint at our events delivers a premium, inclusive, and memorable experience for prospective candidates.
• Establish KPIs for all events such as leads generated, cost-per-hire, offer acceptance rate and conduct post-event debriefs to measure success and inform future investments.

Global Employer Branding & Events Manager

Engineer

• Customer-Facing Engineering – Work closely with customers from onboarding to ongoing usage, helping them integrate and optimize our AI solutions.
• Technical Development – Build new features, MVPs, and scalable solutions that directly impact customer outcomes.
• Full-Stack Development – Utilize React, TypeScript, Node.js, and Python to develop robust applications and tools.
• AI/ML Applications – Design, implement, and iterate on AI/ML solutions, including LLM prompting, tuning of voices, and transcribers to optimize use cases.
• Integration & APIs – Manage APIs and integrations with third-party systems to ensure seamless functionality for customers.
• Cross-Functional Collaboration – Partner with Product, Engineering, and Customer Success teams to deliver tailored solutions.
• Iterative Problem-Solving – Continuously iterate and improve AI solutions based on customer feedback and evolving requirements.
• Project Management – Prioritize and manage multiple projects under tight deadlines while maintaining high-quality results.

Forward Deployed Engineer, French Speaking

Executive Assistant

• Manage calendars, schedule meetings, and coordinate travel for the founders.
• Prioritize and handle incoming requests, ensuring the best use of their time.
• Prepare meeting agendas, take notes, and follow up on action items.
• Act as a key point of contact between the founders and internal/external stakeholders.
• Assist with special projects, research, and confidential tasks as needed.

Sales Development Rep

• Identify, research, and engage potential clients through outbound prospecting.
• Manage and maintain an organized pipeline of prospects in the CRM.
• Collaborate with sales and marketing to refine messaging and outreach strategies.
• Conduct market research to identify new business opportunities.
• Meet or exceed monthly and quarterly KPIs for outreach, meetings, and opportunities generated.

Enterprise Sales Development Representative – SDR

Infrastructure Engineer

• Take the lead on scaling our operational resilience as we grow.
• Own the stability, observability, and debugging workflows that keep our systems running smoothly.
• Be the go-to person for untangling complex failures in real time.
• Design tools that turn chaos into clarity, helping us shift from reactive to proactive operations.
• Shape how reliability is done - reducing incident load, building internal tooling, and directly improving developer focus and system uptime.

Business Operations

• Build dashboards and reporting that give leadership real-time visibility into revenue, burn, unit economics, and key operating metrics.
• Own financial planning and analysis including annual planning, rolling forecasts, and headcount modeling.
• Support fundraising, investor relations, and strategic transactions such as M&A and partnerships with data-driven analysis and materials.
• Take on high-priority, ambiguous projects that move the needle: pricing strategy, market analysis, new market entry, partnership evaluation, sales compensation design, or whatever the business needs most.
• Drive procurement, vendor evaluation, and cost optimization across the company.
• Identify and solve operational bottlenecks before they become problems.

Strategic Finance – Business Operations

Forward Deployed Engineer

Operations

• Translate Research Needs: Convert complex research requirements into clear, actionable data specifications and labeling workflows.
• Manage End-to-End Operations: Oversee the full lifecycle of data acquisition, ensuring datasets are delivered on schedule and meet rigorous quality standards.
• Lead Labeling Teams: Direct both in-house and third-party labeling teams by setting guidelines, prioritizing workflows, implementing robust quality control (QC) processes, and monitoring overall throughput.
• Scale and Optimize: Continuously improve operational tooling and processes while supporting the hiring, training, and development of our growing labeling workforce.

Data Operations Lead

Security Engineer

• Vulnerability Management: Triage CVEs based on exploitability and impact. Drive remediation efforts across engineering teams to meet our strict SLAs.
• Infrastructure Hardening: Own the security configuration (hardening) of our cloud infrastructure (AWS/GCP) and internal systems.
• Detection & Response: Monitor SIEM/EDR alerts, distinguish signal from noise, and execute escalation protocols for high-severity incidents.
• Security Automation: Write scripts in Python or Bash to automate repetitive security tasks and integrate tools via APIs.
• Technical Compliance: Document controls and gather evidence for SOC2 and ISO 27001 audits, translating compliance needs into technical reality.

IT Support

• Technical Support (Tier 1): Resolve hardware (macOS/Windows) and software incidents via our ticketing system.
• Onboarding & Offboarding: Ensure every new hire in the region has their equipment configured and access ready from the very first minute of Day 1.
• Identity & Access Management (IAM): Manage user lifecycles and permission changes across our corporate tools (Google Workspace, Slack, etc.).
• Device Management (MDM): Enroll and oversee our fleet of laptops using MDM solutions (Kandji, Jamf, or similar) to ensure 100% compliance with security policies.
• Office Infrastructure: Maintain local connectivity (WiFi/Networking), video conferencing systems (Zoom/Google Meet), and hardware inventory at our Spain office.

IT Engineer

Compliance

• Framework Management: Maintain and improve our compliance posture for SOC 2 Type II and ISO 27001. Assist in the roadmap for future certifications (e.g., HIPAA, GDPR).
• GRC Automation: Administer our GRC platform (e.g., Vanta, Drata) to automate evidence collection and monitor control health in real-time.
• Audit Coordination: Lead external audit cycles, acting as the main interface between auditors and our internal technical teams.
• Customer Trust: Own the security questionnaire process. Build and maintain a 'Trust Center' or Knowledge Base to accelerate sales cycles by providing accurate security documentation to prospects.
• Risk Management: Conduct internal risk assessments and vendor security reviews to ensure our supply chain meets HappyRobot’s standards.

GRC Compliance Analyst

• Build and maintain the playbooks that define how HappyRobot deploys.
• Own the staffing model for the deployment team.
• Ensure every account lands.
• Gather structured feedback from FDEs and Deployment Strategists on what's working and what isn't.
• Sync closely with the commercial team to sharpen scoping and value-finding on new deals.

Global Employer Branding & Events Manager

Forward Deployed Engineer, French Speaking

Forward Deployed Engineer, French Speaking

Executive Assistant

Enterprise Sales Development Representative – SDR

Infrastructure Engineer

Strategic Finance – Business Operations

Forward Deployed Engineer

Forward Deployed Engineer

Data Operations Lead

Security Engineer

IT Engineer

GRC Compliance Analyst

Deployment Operations Lead