Long View Systems

Sales Engineer

• Design and architect industry leading-technology solutions by understanding client requirements through business and technical consulting skills
• Create detailed documentation including conceptual, logical, and physical design, bill of materials, as-built diagrams, knowledge transfer materials, FAQs, and transition to operations information
• Act as a trusted advisor for clients, building long term relationships that further business value
• Work closely with the Sales Operations Team and Account Managers to support account planning and optimize sales opportunities in key accounts
• Create value-based outcomes based on current service catalogs
• Develop service proposals and contracts
• Provide technology leadership and support to the sales motion in multiple clients, aiming to sell multiple managed service offerings
• Attend and represent Long View at industry events
• Qualify opportunities and lead sales discussions with clients, translating business objectives into technology solutions

Digital Architect – Pre-Sales

Consultant

• Design and deliver Microsoft Azure deployments based on customer requirements and best practices
• Define and implement cloud-based secure solutions in line with industry best practices
• Deliver cloud infrastructure and cloud services
• Implement Cloud Adoption Framework and Azure foundations
• Ensure infrastructure operations are effective and supported across server, data storage, backup, virtualization, and network monitoring
• Engage, plan and work with stakeholders and team members to determine, implement and oversee cloud requirements
• Take an Agile approach to deepen knowledge and expand skills while delivering world-class solutions to clients

Azure Cloud Consultant

Backend Engineer

• Designing, architecting, and implementing industry leading Cloud and other network solutions by understanding client requirements through consulting skills; Creating detailed documentation including conceptual design, logical design, physical design, bill of materials, as-built diagrams, knowledge transfer materials, FAQs, and transition to operations information; Working as a subject matter expert to deliver projects from initiation through to successful implementation, and collaborating with various stakeholders to ensure successful completion of the project; Providing guidance to clients on-site and remotely supporting their network infrastructure; Managing the day to day administration, support, security, maintenance, and monitoring of network infrastructure; Working with other Long View business units and practices to ensure projects progress efficiently and in a timely fashion towards successful closure.

Network Technical Architect

Analyst

• A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day.
• We are looking for a professional and eager French Bilingual Global Service Desk Analyst for our Integrated Global Services team located within Canada. You will provide tier I support for all IT and communications systems in use with the service desk.
• A Day in the life:
• Submit fully documented customer issues into a ticket management system
• Analyze the symptoms, determine the urgency and where possible, provide resolution to the issue
• Dispatch an incident to the appropriate Tier II support group when first call resolution is not possible, and manage the incident through its lifecycle
• Understand and assist with all internal and external escalations
• Continue to look for process improvement opportunities, and follow up with peers and leads in improving service delivery

Global Service Desk Analyst, French Speaker

• Submit fully documented customer issues into a ticket management system
• Analyze the symptoms, determine the urgency and where possible, provide resolution to the issue
• Dispatch an incident to the appropriate Tier II support group when first call resolution is not possible, and manage the incident through its lifecycle
• Understand and assist with all internal and external escalations
• Continue to look for process improvement opportunities, and follow up with peers and leads in improving service delivery
• Provide tier I support for all IT and communications systems in use with the service desk

Digital Architect – Pre-Sales

Azure Cloud Consultant

Network Technical Architect

Global Service Desk Analyst, French Speaker

Global Service Desk Analyst, Spanish Speaker