Long View Systems

Sales

• Provide vacation and out-of-office coverage for sales, including ad-hoc reporting and D365 opportunity generation and management
• Execute sales enablement tasks, including DocuSign/CLM management, CRM (D365), and Partner Center hygiene updates
• Communicate corporate initiatives, reporting, and hygiene updates to branch sales teams during bi-weekly sales meetings
• Ensure sales effectiveness by overseeing lead entry and tracking lead outcomes, centralizing efforts with Sales Operations Specialists
• Serve as D365 branch support and champion, facilitating branch-level CRM adoption and training
• Contribute to business reviews by providing updates and following up on key actions
• Manage Strategic Bid Team (SBT) bid emails from bid sites and provide bid site support by pulling down opportunities
• Oversee account change management forms and processes
• Collaborate with Account Managers on strategic account planning, leveraging sales enablement tools such as ZoomInfo
• Act as the Net Promoter Score (NPS) champion, promoting and tracking customer feedback initiative
• Coordinate and manage tasks and projects with the sales team and clients

Sales Coordinator

Cloud Engineer

• Working with customers and internal stakeholders, defining customer solutions, and delivering engagements that are innovative and exceed business requirements
• Continuously improve team processes to ensure information is of the highest quality, contributing to the overall effectiveness of the team
• Ensure technology designs and implementations solve clients’ requirements and challenges
• Design, and implement standard or custom technical solutions
• Develop complete customer-focused technology solutions for current and new service offerings, considering all aspects of architecture including business and technical requirements, sizing, infrastructure, data protection, security and recovery items
• Create relevant documentation as required including conceptual design, logical and physical designs, bill of materials, as-built diagrams, knowledge transfer materials, FAQs, and transition to operations information
• Collaborate with other team members to develop and enhance deliverables
• Provide pre-sales technical assistance, demonstrations, and product education as required
• Meet with clients to determine needs and/or identify problem areas
• Develop estimates, Statements of Work (SOWs) and proposals which outline professional services required to meet client requirements
• Represent Long View at vendor and industry events as required
• Participate and contribute including sharing learnings and information with the larger Long View team that is not present at the event
• Assist with hosting presentations and/or education sessions such as Lunch & Learns
• Align with clients to build long term relationships that further business value for both the client and Long View
• Analyze complex requirements and develop IT strategies and multi-technology solutions that are aligned with industry-accepted best practices
• Stay abreast of architectural and industry changes, especially in the areas of Cloud

Cloud Architect

Billing Specialist

• Process and post large batches of invoices for services and procurement, ensuring accuracy and timeliness
• Receive and validate supplier invoices and match against purchase orders
• Generate and export accounts payable (AP) and accounts receivable (AR) batches for D365, maintaining organized backup documentation
• Create client-facing invoices, and submit invoices via billing portals and email, and manage invoice completeness checks
• Assist Project Managers with time entry, invoice adjustments, and service credit allocations
• Create rebill invoices for staff purchases, and set up employee billing accounts
• Validate, open, and close projects in D365, ensuring financial records are properly aligned
• Investigate billing discrepancies and work cross-functionally with Procurement and Operations to resolve exceptions
• Prepare monthly journal entries related to deferred revenue, service credits, and other billing-related items
• Collaborate with the Inventory and Procurement teams to allocate courier charges and resolve return issues
• Provide documentation support during internal and external audits

Billing Operations Coordinator

Financial Planning and Analysis

• Serve as the strategic finance liaison to branch leadership across North America.
• Lead budget and forecast cycles, provide monthly financial insights, and guide decision-making through data.
• Analyze results, identify trends, and communicate the “why” behind the numbers—not just the “what.”
• Deliver value-added financial modeling and cost-benefit analysis for special initiatives.
• Prepare dynamic, data-informed reporting packages for senior leaders.
• Drive continuous improvement in reporting, processes, and planning accuracy.

Finance Business Partner

Manager

• Build and maintain trusted advisor relationships with client stakeholders.
• Lead executive and steering committee meetings.
• Understand client business objectives and align solutions to strategic priorities.
• Manage stakeholder expectations and drive customer satisfaction.
• Oversee a portfolio of Dynamics 365 implementation and transformation programs from initiation through deployment.
• Ensure scope, schedule, budget, quality, and risk objectives are achieved.
• Coordinate activities across business, functional, technical, and project teams.
• Facilitate issue resolution and decision-making processes.
• Collaborate with Solution Architects and Delivery Leads to ensure successful solution execution.
• Monitor project health, risks, dependencies, and resource requirements.
• Ensure adherence to delivery methodologies, governance standards, and best practices.
• Support change management and organizational adoption initiatives.
• Identify opportunities for additional services and business value realization.
• Support account planning, opportunity development, and proposal activities.
• Participate in discovery workshops, assessments, and executive presentations.
• Contribute to revenue growth and client retention strategies.
• Monitor engagement profitability, forecasts, and resource utilization.
• Manage contract compliance, scope management, and change requests.
• Ensure achievement of financial and operational objectives.

D365 Engagement Manager

Customer Success Manager

• Partner with clients and internal stakeholders to design and deliver customer-centric Dynamics 365 CE solutions
• Facilitate requirements gathering workshops, business process reviews, and fit-gap analysis sessions
• Configure and implement Dynamics 365 CE applications across Sales, Customer Service, Field Service, and related modules
• Build and enhance solutions using the Microsoft Power Platform, including Model-Driven Apps, Canvas Apps, Power Automate, and Dataverse
• Design and support integrations between Dynamics 365, Microsoft 365, Azure services, and third-party systems
• Contribute to API and integration design using tools like Logic Apps, Azure Functions, and Power Platform connectors
• Configure business rules, workflows, forms, dashboards, and security models within Dynamics 365 CE
• Support data migration, deployment activities, and maintain data quality standards
• Participate in testing cycles (SIT, UAT) and validate solutions meet business requirements
• Provide post-go-live support, troubleshoot issues, and drive continuous improvement while promoting best-practice, low-customization solutions

Dynamics 365 Customer Engagement Technical Consultant

Network Engineer

• Develop network technology solutions, taking into account business and technical requirements, sizing, existing infrastructure, data protection, security requirements and governance and recovery objectives to ensure solutions resolve clients’ requirements and challenges
• Design and/or implement standard or custom technical solutions
• Participate in operational escalations to diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary
• Participate in implementation of network and system security measures to protect data, software, and hardware
• Create relevant documentation as required (including but not limited to conceptual design, logical design, physical design, bill of materials, as-built diagrams, knowledge transfer materials, FAQs, transition to operations information)
• Participate in gathering data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements
• Participate in recommending changes to improve systems and network configurations in client environments, and determine hardware or software requirements

Intermediate Network Consultant

Solutions Engineer

• Lead the architecture and implementation of AI-powered Microsoft solutions, including Azure AI services, Azure OpenAI, Copilot, M365, Teams, and Dynamics 365
• Design end-to-end AI solutions that integrate data, applications, security, and user experience across cloud and hybrid environments
• Translate business problems into practical AI use cases, balancing innovation with governance, cost, performance, and risk
• Partner with account executives and solution consultants to support presales activities, including AI demos, solution roadmaps, and technical proposals
• Provide technical leadership across the full project lifecycle: discovery, AI envisioning, design, deployment, and transition to managed services
• Define and own architecture artifacts such as AI solution diagrams, reference architectures, BOMs, SOW inputs, configuration standards, and knowledge transfer documentation
• Serve as a trusted AI advisor to clients, guiding responsible AI adoption, modernization, and continuous improvement
• Contribute to internal AI solution IP, reusable architectures, accelerators, and delivery methodologies across Azure, Modern Work, and Business Applications

Solution Architect, AI, Azure

Solution Architect, AI

Security Engineer

• Implement industry leading security solutions by understanding client requirements through your savvy business and technical consulting skills
• Validate clients' existing architecture, identify gaps and assist the various business and technical teams with gathering their business use cases
• Provide a technical implementation plan and assist with the configuration of cloud discovery
• Work as a subject matter expert to deliver projects from initiation through to successful implementation
• Help the team better define protocols and maturing standard operating procedures in response to cyber threats
• Create and manage security Identity and Access Management workflows including but not limited to Microsoft Entra and CyberArk Privileged Access Management
• Deploy, troubleshoot, and maintain vulnerability management workflows using toolsets including but not limited to Tenable, Rapid7, and Defender Vulnerability Management
• Coordinate major security incident situations and provide internal communications via email in a timely manner
• Documenting remediation recommendations and use case recommendations to detect future risks
• Provide general support using Defender Vulnerability Management (Defender for Cloud) to identify, review and measure operational performance for clients
• Provide security guidance to team member across the organization how to best identify, contain and remediate security related incidents
• Understand complex issues across on premise, public and private cloud solutions and articulate the impact to higher tier team members
• Provide feedback and update client escalation procedures and documentation
• Diagnose, research, classify, resolve, and assign technical and procedural issues as outlined in support documentation
• Understand the business impact of issues that a customer reports; have a genuine concern for their situation and act appropriately

Security Consultant

Security Operations

• Actively participate in 24x7 operations of the Long View Security Operations Centre
• Monitor, identify and validate security events generated from Security Information Event Management (SIEM) tools
• Actively work in monitoring, event and incident management tools like Sentinel and ServiceNow
• Respond to critical business impacting situations and coordinate the efforts required to engage the proper resources to remediate the issue
• Coordinate major security incident situations and provide internal communications via email in a timely manor
• Provide general support for Security Information Event Management (SIEM) tool changes, tweaks, additions and updates within Sentinel and any additional tools leveraged by Long View
• Provide security guidance to team members across the organization how to best identify, contain and remediate security related incidents
• Understand complex issues across on-premise, public and private cloud solutions and articulate the impact to higher tier team members
• Follow and establish process documentation for receipt of security alerts for monitored devices, acknowledge the receipt of the event, opening and/or updating service desk tickets to track the handling of events to resolution and closure, assignment of the ticket to the appropriate owner
• Work with cloud technologies like Azure, AWS and Google Cloud Platform
• Fulfill reporting requests that can be pulled from Long View tools

Junior Security Operations Center Analyst

• Managing sales success is your primary focus, achieved by leading the sales team grow business in the mid-market, corporate and public sector in the Edmonton area
• Lead prospecting/acquisition motion, fostering a team environment that understands the acquisition motion
• Working with the Branch Manager and services leaders to align sales efforts with broader business priorities, client needs, and growth opportunities across the business
• Managing the team, ensuring all individual sales reporting and weekly forecasting is complete and accurate in CRM
• Developing and driving relationships with our top partners including
• Working with our internal marketing team, external partner team, and our practice leads on lead generation activities, marketing programs, and events
• Leading and participating in weekly account review and coaching sessions with the account managers reporting to you
• Holding accountability for key relationships and networking activities
• Conducting Quarterly development meetings with direct reports
• Representing Long View to clients and partners at various meetings, presentations, seminars, conferences, and events

Sales Director

Backend Engineer

• Designing, architecting and implementing industry leading cloud and Azure technical solutions by understanding client requirements through your savvy consulting skills, both business and technical
• Creating detailed documentation including conceptual design, logical design, physical design, bill of materials, as-built diagrams, knowledge transfer materials, FAQs, and transition to operations information
• Working as a subject matter expert to deliver projects from initiation through to successful implementation
• Managing different Cloud platforms including Software as a Service (SaaS), Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) and various environments including public, private, and hybrid
• Designing, implementing and supporting networking, virtualization, Windows, and storage and backup solutions
• Working with Entra AD, Azure Virtual Desktop, and Office 365 as needed
• Automating Azure tasks using PowerShell
• Moving or expanding Entra AD from on premise to Azure
• Migrating workloads to Azure
• Assessing client’s environment for migration to Azure
• Working with other Long View business units and practices to ensure projects progress efficiently and in a timely fashion towards successful closure
• Keeping abreast of relevant industry certifications and accreditations as aligned with key practices and technology partners
• Attending and representing Long View at the latest industry events

Technical Architect – Cloud

Project Manager

• Provide direction on program delivery to support our and our clients’ organizational vision
• Facilitate knowledge sharing, best practices and continuous improvement within the PMO
• Act as an escalation point for matters related to our offerings and lead or assist in the development of resolution plans as required
• Participate in and advocate for cross-branch and cross-practice alignment on project delivery excellence
• Provide insights on technology delivery as required
• Champion and advocate for the Long View portfolio of offerings
• Serve as the project manager and/or scrum master for high profile customers
• Other duties as assigned