Locala

Account Manager

• Lead the end-to-end development of RFP responses, including crafting strategic narratives, building media plans, integrating data-driven insights, and clearly articulating success metrics.
• Design comprehensive, multi-channel media plans (Display, DOOH, Audio, CTV, etc.) tailored to client goals and budget constraints.
• Partner closely with Sales to uncover client pain points, marketing goals, and target audiences.
• Leverage Locala’s proprietary planning platform and data tools to generate actionable insights for both RFPs and proactive prospecting.
• Coordinate with Ad Ops and Platform teams to validate inventory availability and ensure pricing accuracy and feasibility.
• Develop visually compelling, insight-driven client presentations.
• Drive the RFP workflow, ensuring timely input from Sales, Creative, Ad Ops, and Platform teams.
• Maintain accurate records of proposal activity across internal systems (CRM, planning, and project management tools).

Pre-Sales Account Manager

Technical Customer Success

• Establish and maintain strong, long-lasting relationships with key customer stakeholders — from first conversation through onboarding, ongoing operational health, and growth.
• Serve as the technical subject-matter expert in pre-sales cycles – running technical discovery, leading solution demos, scoping integrations, and partnering with sales to convert qualified opportunities.
• Run the technical discovery process to onboard new OEM/brand stores to our portfolio and automate processes to support scaling sales operations across your portfolio.
• Define and own key performance indicators (KPIs) for customer success, including retention rates, and customer satisfaction scores.
• Use analytics and data insights to monitor customer health and predict potential issues before they become critical.
• Implement systems for collecting and analyzing customer feedback to continuously refine and improve customer experience.
• Continuously identify and advance upsell and cross-sell opportunities within the existing customer base – carrying expansion ARR or net revenue retention as a named KPI alongside retention and CSAT.
• Provide feedback to the product team based on customer insights and needs, helping shape the future roadmap and feature enhancements.
• Act as the escalation point for at-risk or stalled accounts – taking ownership when frontline CS or support hasn't resolved the issue, driving the technical and relationship fix, and restoring trust.

Customer Success Engineer

Sales

• Drive new business growth by identifying, prospecting, and closing opportunities with brands, agencies, and strategic partners across key verticals.
• Own the full sales cycle from prospecting and discovery through solution development, negotiation, and close.
• Build and maintain a robust pipeline while consistently exceeding revenue, activity, and new business targets.
• Analyze campaign performance and leverage insights to support renewals, optimization strategies, and account growth.
• Maintain accurate forecasting in Salesforce, pipeline management, and CRM hygiene to support predictable revenue outcomes.
• Represent the company at industry events, conferences, and client engagements to build relationships and generate new business opportunities.
• Build credibility through consultative selling, strategic thinking, and expertise in omnichannel media planning and execution.
• Foster long-term partnerships by delivering value beyond campaigns and helping clients achieve broader business objectives.

Sales Manager

• Lead the end-to-end development of RFP responses, including crafting strategic narratives, building media plans, integrating data-driven insights, and clearly articulating success metrics.
• Design comprehensive, multi-channel media plans (Display, DOOH, Audio, CTV, etc.) tailored to client goals and budget constraints. Define audience targeting, channel mix, investment allocation, and delivery timelines.
• Partner closely with Sales to uncover client pain points, marketing goals, and target audiences. Proactively identify opportunities through insights and market analysis to inform high-impact strategies.
• Leverage Locala’s proprietary planning platform and data tools to generate actionable insights for both RFPs and proactive prospecting. Translate location intelligence, audience behavior, and market trends into compelling narratives that strengthen proposals and uncover new business opportunities.
• Coordinate with Ad Ops and Platform teams to validate inventory availability and ensure pricing accuracy and feasibility.
• Develop visually compelling, insight-driven client presentations. Partner with Sales and participate in client meetings as a subject matter expert, confidently presenting strategy, insights, and recommendations.
• Drive the RFP workflow, ensuring timely input from Sales, Creative, Ad Ops, and Platform teams. Deliver high-quality proposals within deadlines.
• Maintain accurate records of proposal activity across internal systems (CRM, planning, and project management tools). Identify and champion process improvements that increase speed, consistency, and quality of output.

• Business development: Develop new business and build a portfolio of new clients
• Schedule and conduct meetings with key agency and brand decision-makers.
• Meet and exceed predetermined Quarterly Sales Goals.
• Ensure 100% customer satisfaction and retention.
• Act as a team player and client advocate at all times.
• Sales: Meet with key brand decision-makers and agencies to prove the benefit of Locala's technology over competition or current solutions.
• Own the sales cycle – from lead generation, closure, and renewal.
• Meet and exceed all quarterly and annual sales quotas.
• Collaborate with account management and trading teams to upsell clients.
• Must have strong negotiation and presentation skills.
• Elaborate the right digital strategy for the client
• Reporting Maintain an up-to-date Salesforce profile – Salesforce proficiency a plus.
• Weekly pipeline updates shared with Team and Management.
• CRM: Be present and in touch with clients on a regular basis.
• Maintain account and opportunity forecasting with our CRM.
• Organize ROI focused entertainment activities.

• Lead, mentor, and develop a team of (3) sellers to exceed revenue goals
• Identify high growth targets & develop and execute plans to win accounts
• Report weekly on regional performance, wins, challenges, and growth opportunities to VP of West/Central
• Forecast revenue accurately and manage sales performance against quarterly and annual targets
• Salesforce reflects an accurate, well-documented pipeline that doesn't surprise leadership
• Build and maintain senior-level relationships with clients, partners, and key stakeholders in Midwest market
• Collaborate cross-functionally with marketing, client success, operations, and product
• Identify new market opportunities and proactively contribute to overall GTM strategy
• Participate in client meetings, industry events, and presentations
• Foster a positive, collaborative, and high-performance team culture
• Provide market feedback to upper management
• Perform quarterly business and account reviews
• Cultivate and expand relationships with key decision-makers
• Drive client retention and expansion efforts, maximizing revenue from existing accounts

Regional VP of Sales

• Address customers’ needs and concerns as quickly & effectively as possible to develop and maintain strong relationships.
• Develop & deliver performance reports to clients and benchmarking those results against similar campaigns.
• Work independently and collaboratively as part of a team.
• Develop strong relationships with customers, connect with key business executives and stakeholders.
• Work alongside trading teams to monitor campaign performance and leverage data driven results obtained to conduct campaign upsells.
• Answer client queries and identify new business opportunities among existing customers.
• Responsible for the creation and delivery of reporting, providing analysis of performance.
• Manage projects with the design team to deliver best in class creative executions.
• Liaise with cross-functional internal teams (including Data, Marketing, Studio and Product Services departments) to improve the entire customer experience and are able to advise clients on basic technical questions.

Post-Sales Account Manager

• Address customers’ needs and concerns as quickly & effectively as possible to develop and maintain strong relationships.
• Develop & deliver performance reports to clients and benchmarking those results against similar campaigns.
• Work independently and collaboratively as part of a team.
• Develop strong relationships with customers, connect with key business executives and stakeholders.
• Work alongside trading teams to monitor campaign performance and leverage data driven results obtained to conduct campaign upsells.
• Answer client queries and identify new business opportunities among existing customers.
• Responsible for the creation and delivery of reporting, providing analysis of performance.
• Manage projects with the design team to deliver best in class creative executions.
• Liaise with cross-functional internal teams (including Data, Marketing, Studio and Product Services departments) to improve the entire customer experience and are able to advise clients on basic technical questions.
• This role is not centered around sales but rather focuses on managing campaigns/ accounts. Hands on media experience (i.e. programmatic, display, audio, CTV, DOOH) is crucial for this position.

Marketing

• Support the planning and execution of marketing events across North America and LATAM, including conferences and client events; coordinate vendors, logistics, and on-site execution
• Execute integrated marketing campaigns across email, social, and content channels, ensuring alignment and timely delivery
• Collaborate with external social media contractor; serve as liaison to ensure marketing priorities are executed across social channels (LinkedIn and Instagram)
• Build and execute campaigns in HubSpot, including list management, segmentation, emails, workflows, landing pages, and reporting
• Develop and refine marketing materials such as presentations, case studies, blog content, and campaign assets
• Support LATAM marketing efforts, including event coordination and vendor communication in Spanish
• Assist with general marketing operations, including swag management and project coordination

Marketing Coordinator

Sales Development Rep

• Support the team in identifying and developing new business opportunities
• Help build and grow a portfolio of prospective clients
• Assist in scheduling meetings with agencies and brand decision-makers
• Contribute to maintaining strong client relationships
• Participate in meetings with brands and agencies alongside the sales team
• Help demonstrate the value of Locala’s technology and solutions
• Support the sales cycle from lead generation to renewal
• Collaborate on upsell opportunities
• Keep Salesforce data updated
• Help track business opportunities and key sales metrics
• Maintain regular contact with clients and prospects
• Assist in organizing client events

Pre-Sales Account Manager

Customer Success Engineer

Sales Manager

Pre-Sales Account Manager

Sales Manager

Regional VP of Sales

Post-Sales Account Manager

Post-Sales Account Manager

Marketing Coordinator

Internship – Sales Development Representative