Lisinski Law Firm

Vice President

• Develop and execute a multi-year IT strategy that aligns with the company’s broader business objectives
• Identify and implement emerging technologies (such as AI, machine learning, or automation) to modernize legacy processes
• Act as the primary technical advisor to the C-suite, translating complex technical concepts into business outcomes
• Oversee the design and maintenance of scalable, reliable, and secure enterprise systems (Cloud, On-prem, and Hybrid)
• Ensure high availability of all internal and external-facing systems, maintaining strict Service Level Agreements (SLAs)
• Negotiate and manage contracts with third-party vendors, MSPs, and software providers
• Direct the development of a comprehensive security strategy to protect company data, IP, and customer privacy
• Establish and test Business Continuity (BC) and Disaster Recovery (DR) plans to minimize downtime during outages or breaches
• Ensure the organization adheres to relevant legal and industry standards to ensure optimal service and cost-efficiency
• Develop and manage the annual IT CAPEX and OPEX budgets, ensuring maximum Return on Investment (ROI)
• Build, mentor, and lead a high-performing IT team; foster a culture of continuous learning and technical excellence
• Prioritize projects and resources across the IT department to meet deadlines and ensure business consistency

Vice President – IT

Copywriter

• Write compelling, high-quality copy for a range of materials, including but not limited to advertisements, landing pages, social media posts, and promotional materials.
• Tailor content to suit different platforms, channels, and target audiences while maintaining a consistent brand voice.
• Collaborate with marketing and creative teams to ensure all written content supports and enhances the overall marketing strategy and brand messaging.
• Proofread and edit content for spelling, grammar, punctuation, and accuracy prior to posting.
• Integrate relevant keywords and phrases into content to increase client reach and engagement.
• Conduct research to ensure content is informative, relevant and accurate.
• Stay up to date with industry trends, competitor content, and audiences’ preferences.
• Adapt and repurpose content across different platforms, as needed.

Paralegal

• Review intake, interview, and initial research notes to develop legal strategies for attorney review.
• Review and adjust case flow in response to immigration judges’ orders.
• Conduct thorough reviews of full court case files prior to preparing clients for court appearances, ensuring they understand their case and what to expect.
• Respond to client concerns and case escalations by identifying solutions or next steps.
• Clearly and respectfully communicate legal information to clients based on attorney guidance.
• Assist in developing and refining internal workflows, scripts, and training materials to improve consistency and efficiency across the Court team.
• Partner with other operations teams to provide strategic insight and additional thoughts on the case process.
• Upon request and where appropriate, help to handle overflow attorney tasks.

Support Engineer

• Provide Tier 2 support for RingCentral phone system issues, including desk phones, softphones, and mobile applications.
• Perform user provisioning, phone number assignments, extension configuration, and call routing setup in RingCentral Admin Portal.
• Troubleshoot audio quality issues, call forwarding problems, voicemail configuration, and integration issues.
• Support desk phone deployments including Polycom, Yealink, and other RingCentral-compatible devices.
• Configure auto-attendants, call queues, ring groups, and department extensions.
• Assist with RingCentral integrations including Microsoft Teams, Salesforce, and other business applications.
• Document RingCentral configurations, procedures, and troubleshooting steps in knowledge base.
• Monitor system health, call quality reports, and user experience metrics.
• Coordinate with RingCentral support for escalated technical issues and service incidents.
• Train end users on RingCentral features and best practices.
• Participate in after-hours maintenance windows and emergency support as needed.
• Backup the primary VOIP administrator during absences and high-volume support periods.

Vice President – IT

Copywriter

Paralegal

Support Technician – Contract