Liquid Web

QA Engineer

• Develop, implement, and oversee quality assurance strategies to ensure software meets functional, usability, and performance standards
• Partner with product and engineering teams to define test objectives, acceptance criteria, and risk mitigation plans
• Design, maintain, and execute automated and manual test frameworks for new and existing features
• Lead continuous improvement of QA processes, tools, and metrics to improve efficiency and accuracy
• Analyze and report test results, defects, and quality metrics with clear, actionable recommendations
• Participate in planning sessions to identify quality risks early and contribute to product design decisions
• Mentor peers on testing best practices, automation, and quality standards
• Collaborate with development and technical support teams to resolve complex issues and support customer satisfaction

Quality Assurance Analyst

Product Manager

• Define and own product vision, strategy, and roadmap aligned to customer needs, market trends, and business objectives
• Develop business cases for new products, features, and enhancements, including market opportunity and ROI analysis
• Maintain deep expertise in the competitive landscape and emerging market trends
• Engage regularly with customers and internal stakeholders to gather feedback, validate ideas, and identify unmet needs
• Evaluate and analyze potential partner and vendor relationships, including negotiation of agreements where appropriate
• Prioritize features and initiatives based on customer value, business impact, and technical feasibility
• Lead cross-functional execution across Engineering, Marketing, Sales, Support, and Operations, including beta and pilot programs
• Develop and execute go-to-market strategies in collaboration with Marketing and Sales
• Define core product positioning, messaging, and packaging to support successful launches and adoption
• Monitor and manage key product metrics, including revenue, profitability, adoption, usage, and customer satisfaction, and use insights to inform product lifecycle decisions

Senior Product Manager

Solutions Engineer

• Overall solution design and product selection
• Technical discovery: working closely with the customer, arranging the requirements, figuring out the opportunities and the limitations
• Supporting the sales team during onboarding of potential new customers
• Technical presentations, demos, screencasts to sales and customers
• Reporting to the product management team about what improvements should be made to our product roadmap
• Managing stock availability and deployment timelines together with the vendors and the supply chain managers
• Learning about new products and technologies in the hosting infrastructure industry

Solutions Architect

Account Executive

• Hunt & Close (New Business): Your primary drive is net-new revenue. You will identify, navigate, and close deals with customers who fit into our target ICP.
• Communicate Value: Move beyond feature dumping. You will diagnose a prospect's technical bottlenecks and quantify how our solution improves their efficiency, reduces risk, or increases their revenue.
• Land & Expand (Account Growth): You own the relationship. Once you close a deal, you will foster that partnership, identifying new opportunities within the account to increase wallet share.
• Orchestrate the Deal: Act as the "Quarterback," coordinating Solution Architects, Procurement, and Legal to manage complex sales cycles from discovery to signature.
• Pipeline Integrity: Maintain transparent pipeline coverage in Salesforce, ensuring accurate forecasting for both new logos and account growth.
• Other duties as assigned.

Senior Account Executive

• Your primary drive is net-new revenue. You will identify, navigate, and close deals with customers who fit into our target ICP.
• Move beyond feature dumping. You will diagnose a prospect's technical bottlenecks and quantify how our solution improves their efficiency, reduces risk, or increases their revenue.
• You own the relationship. Once you close a deal, you will foster that partnership, identifying new opportunities within the account to increase wallet share.
• Act as the 'Quarterback,' coordinating Solution Architects, Procurement, and Legal to manage complex sales cycles from discovery to signature.
• Maintain transparent pipeline coverage in Salesforce, ensuring accurate forecasting for both new logos and account growth.
• Other duties as assigned.

Sales Development Rep

• Identify new business opportunities through phone prospecting
• Engage with IT leaders, CTOs, and heads of IT departments
• Develop written messaging for various platforms
• Maintain accurate records in the CRM system (Salesforce)

Quality Assurance Analyst

Senior Product Manager

Solutions Architect

Senior Account Executive

Account Executive

Sales Development Representative