Liquid Web

Sales

• Develop and execute the go-to-market strategy across customer segments, balancing growth from new logos and expansion in the installed base.
• Build, manage, and coach a high-performing team of Sales Directors who oversee Account Managers and New Logo Account Executives.
• Own and optimize the sales funnel, from lead generation to conversion and retention, ensuring efficient use of resources and maximizing ROI.
• Implement structured, repeatable processes for lead follow-up, account prioritization, upsell/cross-sell plays, and pipeline management.
• Partner with marketing, channel, product, customer success, and finance to align strategy, messaging, and execution.
• Use CRM and sales tools (Salesforce, HubSpot, Outreach, 6sense, etc.) to measure pipeline health, forecast accurately, and optimize team performance.
• Stay on top of industry trends, customer needs, and competitive dynamics to refine positioning and sales approaches and provide feedback back to the product team.
• Recruit, train, and mentor sales leaders and reps; foster a culture of accountability, collaboration, and continuous improvement.
• Establish clear KPIs and performance metrics, using data-driven insights to continuously optimize sales strategies.
• Act as a key member of the leadership team, driving the business forward, reporting progress, challenges, and opportunities directly to the Chief Growth Officer and executive team.
• Represent the company at industry events, conferences, and networking opportunities to enhance brand reputation and establish thought leadership.
• Travel as required.

VP of Sales

• Own volumetric sales revenue across new logo acquisition, install base growth, and retention.
• Set the strategy to drive pipeline, conversion, upsell, cross-sell, and retention initiatives.
• Daily analyze business performance, identify opportunities, and implement optimizations.
• Oversee the full customer journey, ensuring consistency and effectiveness across paid ads, affiliate marketing, campaigns, website, product portals, and lifecycle communications.
• Develop and lead post-sale initiatives, including churn reduction, customer value reinforcement, upsell, and cross-sell campaigns.
• Partner with demand generation and campaign teams to ensure flawless execution of growth initiatives.
• Lead, coach, and optimize the performance of the Qteam (call/chat center sales).
• Ensure the Qteam is trained on products, sales processes, and customer engagement best practices.
• Continuously improve team efficiency, close rates, and customer satisfaction.
• Directly manage at least one lifecycle marketing professional dedicated to campaign execution and customer journey workflows.
• Collaborate cross-functionally with demand generation, campaign management, product marketing, and web/digital teams to ensure alignment of messaging and strategy.
• Provide mentorship, performance feedback, and professional growth opportunities for both direct and indirect team members.

Senior Director, Volumetric Sales – Lifecycle Marketing

Backend Engineer

• Collaborate with the project strategist to articulate the best technological solution for the problem at hand
• Analyze user story acceptance criteria to ensure technical feasibility and point out potential issues
• Lead a team of developers to make sure we can deliver on time, on budget and on scope
• Architect and develop new features, custom functionality and frontend integration
• Write high quality code with readability, efficiency and maintainability in mind
• Develop and maintain complex Laravel and WordPress based applications
• Implement complex features using modern PHP code and patterns while following standards
• Implement unit testing for key portions of each application
• Code review the work of other developers
• Improve our internal tools, libraries and standards
• Actively participate in our scrum meetings
• Work with the team to diagnose and resolve backend bugs and support requests
• Mentor junior developers

Senior PHP Developer

Marketing

• Lead storytelling, positioning, and creative execution defining CloudOne Digital's market presence.
• Define and refine brand positioning and story pillars for CloudOne Digital and portfolio brands, ensuring consistency across campaigns and channels.
• Translate technical value propositions into customer-centric outcomes (risk reduction, revenue impact, audit success, operational efficiency).
• Lead content strategy and execution: blogs, case studies, podcasts, social formats, thought leadership, and creative campaigns.
• Manage agency and brand partners to deliver high-quality creative that reinforces positioning.
• Oversee product marketing managers responsible for positioning, messaging, and competitive differentiation.
• Partner with sales to create enablement materials (battlecards, decks, case studies) and ensure product/solution launches are effectively messaged and adopted in the field.
• Lead field marketing strategy and own planning and execution of industry events, conferences, and owned experiences to drive pipeline.
• Oversee the corporate website and digital brand experience; lead CRO/SEO teams to continuously optimize performance and conversion paths.
• Lead and mentor a cross-functional team across product marketing, field/events, content, brand/agency, and web/digital.
• Partner closely with demand gen, RevOps, and sales to align marketing execution with business outcomes.
• Encourage experimentation with bold content and creative formats while maintaining focus on measurable outcomes (awareness, engagement, growth across ICPs).

Senior Director, Strategic Marketing and Brand

Network Engineer

• Design & Implement: Build and refine network solutions across routing, switching, wireless, ACLs, and VPNs
• Maintain & Monitor: Ensure the stability, performance, and security of the Liquid Web network
• Troubleshoot & Resolve: Serve as an escalation point for complex connectivity and security issues
• Secure & Protect: Identify, prioritize, and mitigate security-related risks
• Collaborate: Work closely with your team, project managers, and stakeholders to deliver infrastructure projects
• Document & Train: Create and maintain documentation (wikis, procedures) and mentor teammates
• Respond & Restore: Support incident management and service restoral in line with company processes
• Travel Occasionally: Visit datacenters to support projects and infrastructure needs

• Design & Implement: Build and refine network solutions across routing, switching, wireless, ACLs, and VPNs.
• Maintain & Monitor: Ensure the stability, performance, and security of the Liquid Web network.
• Troubleshoot & Resolve: Serve as an escalation point for complex connectivity and security issues.
• Secure & Protect: Identify, prioritize, and mitigate security-related risks.
• Collaborate: Work closely with your team, project managers, and stakeholders to deliver infrastructure projects.
• Document & Train: Create and maintain documentation (wikis, procedures) and mentor teammates.
• Respond & Restore: Support incident management and service restoral in line with company processes.
• Travel Occasionally: Visit datacenters to support projects and infrastructure needs.

• Permanent, full-time, remote position at CloudOne Digital (Liquid Web / Servers.com)
• Lead full-cycle B2B lifecycle marketing across acquisition, expansion, and retention for Enterprise ICPs
• Convert prospects into customers, increase ARPU through targeted upsell and cross-sell plays, and reduce churn
• Develop ICP-specific lifecycle strategies for email, SMS, and proactive live chat; map customer journeys
• Develop and manage audience segments; ensure data hygiene and integration between marketing automation and CRM
• Build, launch, and manage automated and ad hoc campaigns; code responsive HTML emails and configure lifecycle journeys
• Deploy proactive AI live chat triggers tied to ICP behaviors and lifecycle stages
• Monitor and optimize lifecycle KPIs (Net-New MRR, expansion MRR, attach rate, churn rate, NRR); run A/B tests
• Collaborate with Paid Media, SEO, Content, Creative, CRO, Product Marketing, and BI for alignment and reporting

Enterprise Lifecycle Marketing Manager

• Lead full-cycle B2B marketing efforts across acquisition, expansion, and retention for Enterprise ICPs.
• Develop Enterprise ICP-specific lifecycle strategies for email, SMS, and proactive live chat.
• Define segment-specific customer journeys and map acquisition, upsell, cross-sell, and retention touchpoints.
• Build, launch, and manage automated and ad hoc campaigns across email, SMS, and proactive live chat.
• Code responsive HTML emails and collaborate with creative for assets while ensuring brand consistency.
• Deploy proactive AI live chat triggers tied to ICP behaviors and lifecycle stages.
• Monitor and improve lifecycle KPIs including Net-New MRR, expansion MRR, attach rate of add-ons, churn rate, and NRR.
• Conduct A/B tests on messaging, offers, and timing to maximize conversion and retention rates.
• Collaborate cross-functionally with Paid Media, SEO, Content, Creative, CRO, and BI teams to align acquisition with lifecycle strategies.

Financial Planning and Analysis

• Own the FP&A close process for revenue, MRR (Monthly Recurring Revenue), and bookings.
• Own the monthly forecast process and results for revenue and related KPIs.
• Develop and build out all corporate reporting for evaluating the close, including providing detailed variance explanations.
• Guide the preparation of finance-related slides for the board deck.
• Manage budget reporting to and meetings with the business, providing variance explanations and valuable insights to empower budget leaders to make data-driven decisions.
• Manage a team of financial analysts and senior financial analysts to support forecasting processes, provide insights, and deliver reporting to the business.
• Own the cash forecast and balance sheet forecast.
• Conduct comprehensive financial analysis to support strategic initiatives and operational decision-making.
• Identify opportunities to streamline processes and enhance efficiency within the FP&A function.
• Project management responsibilities and the ability to provide management, coaching and direction to direct report and matrix personnel.
• Continuously assess and improve financial processes and workflows for greater efficiency and accuracy

Director of FP&A – Corporate

• Own the FP&A close process for revenue, MRR (Monthly Recurring Revenue), and bookings.
• Own the monthly forecast process and results for revenue and related KPIs.
• Build out all corporate reporting for evaluating revenue and related KPIs, complete with variance explanations.
• Contribute to the business leader’s slides for the board deck.
• Lead P&L meetings with General Managers, including variance analysis.
• Manage a team of financial analysts and senior financial analysts to support forecasting processes, provide insights, and deliver reporting to the business.
• Evaluate investment opportunities, conduct ROI analysis, and assess business cases.
• Manage Bi-weekly performance reporting, giving valuable insights to Executives to help drive thoughtful decisions to improve the business

Director, FP&A – Business Partner

• Own the FP&A close process for revenue, MRR, and bookings for a critical business unit
• Be key business partner for business unit leadership
• Manage the monthly forecast model, process, and results for revenue & related KPIs
• Build out all corporate reporting to evaluate revenue and related KPIs, complete with variance explanations.
• Contribute to the business leader’s slides in the board deck
• Own budget reporting to and meetings with the business, providing variance explanations and changes to the forecast from those meetings.
• Own all ad hoc requests from the business leader.

Finance Manager, FP&A

Revenue Operations

• Lead and mentor a team of CRO specialists, providing guidance, coaching, and professional development.
• Own the end-to-end CRO strategy, including hypothesis development, test planning, execution, analysis, and roadmap management.
• Design and execute A/B, multivariate, and usability tests to optimize websites, landing pages, and campaign funnels.
• Partner with UX Researchers to analyze user behavior (e.g., heatmaps, scroll maps, funnel drop-offs) and identify conversion barriers.
• Collaborate with designers and developers to implement and scale experiments while ensuring seamless user experiences.
• Segment audiences and tailor optimization strategies for specific user groups (e.g., mobile vs. desktop, new vs. returning visitors).
• Align CRO initiatives with broader business, product, and content strategies to support company-wide growth objectives.
• Define and track KPIs for optimization efforts, delivering clear and actionable performance reports to stakeholders

Senior CRO Manager

Product Designer

• At CloudOne Digital, we believe great design starts with empathy. We’re looking for a UX Specialist to help shape intuitive, accessible, and engaging user experiences across our digital products and services.
• This is an entry-level opportunity for a detail-oriented, user-centered thinker who wants to grow their career in UX by working alongside product managers, designers, and engineers to make complex experiences simple and seamless.
• This is a permanent, full-time, remote position with a pay range of $75K - $95K annually.
• Responsibilities: Support the creation and maintenance of user journey maps, site maps, and content hierarchies to visualize and improve end-to-end experiences.
• Assist in developing and refining information architecture to ensure products are intuitive, consistent, and scalable.
• Conduct basic usability testing and feedback sessions to validate navigation, labeling, and content structure.
• Partner with product managers and designers to identify opportunities for clearer user flows and reduced friction points.
• Document findings in reports, diagrams, and presentations that clearly communicate opportunities for improvement.
• Collaborate cross-functionally to ensure research and mapping outputs are actionable and aligned with business objectives.
• Help maintain UX standards, templates, and best practices for journey mapping and IA.
• Stay current on UX tools, trends, and methods, with a focus on accessibility and inclusive design.

UX Specialist

• Strategy & Planning: Develop ICP-specific lifecycle strategies for email, SMS, and proactive live chat that align with the broader volumetric growth plan
• Segmentation & Audience Targeting: Develop and manage audience segments for each ICP, tailoring content, offers, and CTAs accordingly; ensure data hygiene and CRM integration
• Campaign Development & Execution: Build, launch, and manage automated and ad hoc campaigns across email, SMS, and proactive live chat; code responsive HTML emails; configure journeys; deploy AI live chat triggers
• Optimization & Performance: Monitor and improve lifecycle KPIs including Net-New MRR, expansion MRR, churn rate, and NRR; conduct A/B tests
• Cross-Functional Collaboration: Work with Paid Media, SEO, Content, Creative, CRO, and BI teams to align messaging and optimize landing pages

Volumetric Lifecycle Marketing Manager

• Own strategy, execution, and optimization of multi-channel campaigns to drive growth and retention.
• Define ICP-specific customer journeys for acquisition, upsell, cross-sell, and retention.
• Build, launch, and manage automated and ad hoc campaigns across email, SMS, and proactive live chat.
• Code responsive HTML emails and collaborate with creative for assets.
• Configure lifecycle journeys, triggers, and segmentation in marketing automation platforms.
• Deploy proactive AI live chat triggers tied to ICP behaviors and lifecycle stages.
• Monitor and improve lifecycle KPIs including Net-New MRR, expansion MRR, attach rate of add-ons, churn rate, and NRR.
• Conduct A/B tests and coordinate cross-functionally with Paid Media, SEO, Creative, CRO, and BI.

Lifecycle Marketing Manager

• Own the FP&A close process for revenue, MRR, and bookings for a critical business unit
• Be key business partner for business unit leadership
• Manage the monthly forecast model, process, and results for revenue & related KPIs
• Build out all corporate reporting to evaluate revenue and related KPIs, complete with variance explanations.
• Contribute to the business leader’s slides in the board deck
• Own budget reporting to and meetings with the business, providing variance explanations and changes to the forecast from those meetings.
• Own all ad hoc requests from the business leader

Director of FP&A

• Support the creation and maintenance of user journey maps, site maps, and content hierarchies to visualize and improve end-to-end experiences.
• Assist in developing and refining information architecture to ensure products are intuitive, consistent, and scalable.
• Conduct basic usability testing and feedback sessions to validate navigation, labeling, and content structure.
• Partner with product managers and designers to identify opportunities for clearer user flows and reduced friction points.
• Document findings in reports, diagrams, and presentations that clearly communicate opportunities for improvement.
• Collaborate cross-functionally to ensure research and mapping outputs are actionable and aligned with business objectives.
• Help maintain UX standards, templates, and best practices for journey mapping and IA.
• Stay current on UX tools, trends, and methods, with a focus on accessibility and inclusive design.

• Lead revenue forecasting, analysis, and business partnering.
• Build scalable processes, deliver accurate insights, and drive strategic decision-making.
• Own forecasting and reporting for revenue and MRR, partner with executives and business leaders to improve performance.
• Guide a team of analysts in providing clear, actionable financial insights.
• Own the FP&A close process for revenue, MRR, and bookings; own the monthly forecast process and results for revenue and related KPIs.
• Build out corporate reporting for evaluating revenue and related KPIs, complete with variance explanations.
• Contribute to business leader’s slides for the board deck; lead P&L meetings with General Managers, including variance analysis.
• Manage a team of financial analysts to support forecasting processes, provide insights, and deliver reporting to the business.
• Evaluate investment opportunities, conduct ROI analysis, and assess business cases.
• Manage Bi-weekly performance reporting, giving insights to Executives to help drive decisions to improve the business.

Director of FP&A – Business Partner

Lead the strategy and execution of conversion rate optimization across digital properties.
Shape the testing roadmap, mentor a growing team, and work cross-functionally to deliver data-driven user experiences that increase engagement, reduce friction, and drive revenue growth.
Design and execute A/B, multivariate, and usability tests.
Partner with UX Researchers to analyze user behavior and identify conversion barriers.
Collaborate with designers and developers to implement and scale experiments.
Segment audiences and tailor optimization strategies.
Align CRO initiatives with business, product, and content strategies.
Define and track KPIs and deliver performance reports to stakeholders.