LifeCare Home Health Family

Sales

• Responsible for leading and managing the sales function of the region
• Maximizing growth through the development, implementation and ongoing maintenance of sales strategies, programs, systems and initiatives
• Collaborate with senior executives to establish and execute a sales goal for the region
• Provide assessments and analytics in the development of sales territories and deployment of sales staff
• Support and partner with the Regional Director of Sales to develop and execute annual strategic plan/budget
• Establish and achieve sales goals, metrics and milestones
• Provides leadership to the region’s sales management team
• Proactively reviews sales activity to ensure agents’ efforts meet company expectation
• Responsible for driving the division to achieve and surpass census goals, profitability and cash flow

Regional Vice President, Sales

Compliance

• Responsible for assisting with the development and implementation of the compliance audit program to ensure regulatory adherence, risk mitigation and operational integrity.
• Ensures that Lifecare Home Health Family complies with federal and state laws and regulations and internal policies by identifying potential risks and working cross-functionally to implement corrective actions.
• Lead risk assessments, internal audits and compliance investigations while collaborating with leadership to mitigate risks and strengthen internal controls.
• Responds timely and accurately to governmental audits for hospice and homecare.
• Prepares and tracks appeals processes.
• Assist with the development and implementation of a comprehensive compliance audit program tailored to meet the requirements of CMS, Medicaid, Medicare, Medicare Advantage plans, other government payors, private insurers, the Office of Inspector General (OIG) and the Department of Justice (DOJ).
• Develop audit frameworks, methodologies and policies that align with regulatory requirements and best practices within healthcare.
• Ensure audits are thoroughly documented and findings are reported with corrective action recommendations.
• Assist with the establishment of a continuous monitoring system for compliance risks and policy effectiveness.
• Conduct risk-based audits to assess the effectiveness of internal controls and adherence to internal policies.
• Develop risk mitigation strategies and ensure corrective action plans are implemented.
• Collaborate with departments such as Legal, Human Resources, Finance, IT, Quality, Billing and Coding to enhance internal controls and address and remediate compliance risks.
• Provide guidance to operational teams on improving processes to ensure compliance with federal and state laws and regulations and internal policies.
• Monitor emerging regulatory trends and enforcement actions to proactively address potential risks.
• Draft and update audit related policies, procedures and guidelines.
• Provide guidance on internal controls, regulatory requirements and audit best practices.
• Develop and deliver compliance audit training and education to employees on regulatory requirements, compliance best practices and audit procedures.
• Oversee internal investigations related to risk assessment and/or audit findings, conducting root cause analysis to identify trends or patterns of non-compliance.
• Develop corrective action plans (CAPs) and track their implementation.
• Ensure confidentiality and integrity in all investigations and reporting.
• Serve as a trusted advisor to the Chief Compliance Officer, executive team and leadership.
• Foster a culture of compliant and ethical behavior across the organization.
• Collaborate with key stakeholders.
• Support external auditors and regulatory agencies during compliance reviews and investigations.

Compliance Specialist

• Directs programs and personnel involved in Account Executive activities related to the Company.
• Promote /exemplify Company mission, vision and values at all times.
• Responsible to hire, orient, train (ongoing) and evaluate performance of all staff involved in Account Executive activities related to the Company.
• Evaluate the performance of the Account Executives ability to initiate/maintain contact with physicians, key hospital departments, as well as groups such as other areas of health care facilities, senior associations, and service representatives to be an education resource for new developments in home care and provides resources as indicated.
• Maintain positive relationships with physicians, hospital personnel and the community to ensure open lines of communication to facilitate and improve care.
• Maintain ongoing communication with the staff of the Company to ensure the needs of the community and health care staff are met.
• Assist in the development of new services or processes to meet the needs or improve upon care.
• Assist in developing yearly Account Executive plan and financial resources to conduct them.
• Assist in developing, reviewing, and updating Account Executive material.
• Comply with all aspects of the Company’s Compliance Program and HIPAA regulations.
• Provide effective communication to clients, their families, team members, and other health care professionals.
• Demonstrate commitment and professional growth by participating in in-service programs and maintaining/improving competency.
• Meet mandatory continuing education requirements of the Agency/licensing board.

Regional Sales Manager – Home Health

Manager

• Maintain the quality of client care in accordance with the Agency’s objectives and policies
• Direct and manage the field staff of the Agency while coordinating care with the interdisciplinary team
• Provide daily supervision of field nurses and Home Health Aides to ensure the quality of services
• Review and investigate the clinical content, diagnoses, medical history, medications, fee status and other procedures from the records of clients
• Appraise staff performance during their probationary period and annually with the Director of Clinical Services
• Identify and evaluate client needs and appropriateness of home care by reviewing the initial intake screening form before assignment of direct care staff
• Participate in community related functions as necessary

Regional Vice President, Sales

Compliance Specialist

Regional Sales Manager – Home Health

Clinical Manager – RN, Home Health