Customer Success Manager, Mid-Market
Chatmeter
Cloud
Interactive Board Training Specialist
LG Electronics
contract
Posted on:
Origin: • 🇺🇸 United States • California, North Carolina, South Carolina
Visit company websiteSalary
💰 $48 - $52 per hour
Job Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Develop and provide ongoing demonstrations and training via pre-scheduled weekly webinars, individual school district demonstration requests and on demand virtual training
- Work closely to build relationships with customers and support their training and implementation of LG hardware/software
- Provide pre-sales support to LG sales teams through presentations, demonstrations, and sales engagement
- Provide professional development and on-going support to LG customers and build long term relationships to maintain and growth opportunities to deploy additional LG education solutions and services
- Provide professional development/training sessions on LG hardware/software to customers, as well as mastery and delivery of all courses listed in the LG PD catalog and commonly utilized web-based and cloud based LMS services
- Provide post-sales support to LG education customers in need of troubleshooting, additional training, and LG resources
- Interact and cooperate with LG sales management to maintain communication about assigned accounts and provide high levels of pre-sales support/demonstrations of LG product
- Participate in multiple national, virtual customer engagement events throughout the year that provide our customer base with dedicated sessions where educators can learn new skills and collaborate with community peers
- Help sales managers identify customer needs through solution-based selling techniques and demonstrate the full value of the LG suite of hardware and software products
- Liaise and coordinate with principals and senior district staff to build capacity and support positive changes in schools through LG’s offerings
- Stay up to date on technology trends and monitor usage data for trends in education and identify opportunities for improvements and enhancements
- Conduct occasional in-person demonstrations and trainings at school districts as needed
Requirements
- Minimum 5 years of lead teaching experience in a US classroom
- Google for Education certified
- Microsoft for Education certified preferred
- Valid Teacher Certification preferred
- Interactive Flat Panel experience in both training and content/lesson development
- Strong presentation skills and the ability to excite/relate to educators at all levels
- Excellent public speaking skills with the ability to speak in front of large groups of educators
- Firm understanding of the pedagogy of teaching and learning – ability to develop/design/deliver exceptional professional development
- Understanding of the business side of education to support the pre-sales organization
- High levels of knowledge on all aspects of educational technology, technology integration, and current education technology trends
- Demonstrated understanding of and experience with research-based approaches to the teaching of reading, writing, mathematics, and Common Core
- Results driven, well organized, flexible, and have strong follow-up skills
- While this is a 75% remote position where strong virtual demonstration skills will be required, ability to travel as needed to school districts for in person demonstrations and trainings
- Preference of North Carolina or South Carolina as base (mentioned)
