Technical Relationship Manager
TELUS
Cloud
Senior Functional Consultant, Salesforce
Datacom
full-time
Posted on:
Origin: • 🇳🇿 New Zealand
Visit company websiteJob Level
Senior
Tech Stack
Cloud
About the role
- Leverage hands-on experience to spearhead implementation of Salesforce solutions and ensure they meet customers' strategic goals
- Work closely with stakeholders to understand business requirements and translate them into scalable solutions
- Collaborate with cross-functional teams and participate in pre-sales activities; serve as subject matter expert in bid engagements
- Lead implementation of solutions for high-profile clients and foster strong, trustworthy relationships
- Conduct business analysis, design solutions, and facilitate client workshops
- Serve as a trusted advisor, guide customers through complex business transformations, mentor team members, and apply industry best practice to configure enterprise-grade solutions
Requirements
- Expert in their field with demonstrated client-facing experience
- Plenty of experience leading the implementation of Salesforce for enterprise-scale businesses
- Experience and certifications across the Salesforce ecosystem (e.g. Experience Cloud, Service Cloud, Salesforce Industries such as PSS)
- Experience with presales and shaping projects
- Hands-on experience training customers and mentoring junior team members
- Strong business analysis and solution design skills
