Lewis Services | 100% Employee-Owned

Human Resources

• Serve as a strategic and operational HR leader within a unionized construction environment
• Partner closely with executive leadership, operations, and field management to align people strategy with business objectives
• Ensure compliance with NLRA, FLSA, Davis-Bacon (as applicable), OSHA, and all applicable federal and state employment laws
• Oversee employee relations investigations related to harassment, safety, policy violations, and workplace concerns, partnering with legal counsel as needed
• Develop proactive strategies to mitigate risk related to wrongful termination, retaliation, and hostile work environment claims
• Provide hands-on HR support and guidance to field superintendents and project managers on discipline, documentation, and performance management
• Support workforce planning aligned to project demand cycles and seasonal fluctuations
• Develop succession plans for critical field leadership roles
• Ensure consistent onboarding practices for both union and non-union employees
• Lead recruiting strategy for skilled trades, field leadership, and corporate roles in partnership with Talent Acquisition
• Build strong talent pipelines through union halls, apprenticeship programs, and technical schools
• Oversee workforce forecasting tied to backlog, growth projections, and labor demand
• Strengthen employer-of-choice positioning within the trades
• Oversee union wage schedules and fringe benefit administration
• Partner with payroll to ensure accurate wage classifications and reporting
• Lead annual compensation structure reviews for non-union employees
• Serve as the primary HR leader for union workforce strategy and labor relations
• Interpret and administer collective bargaining agreements
• Partner with operations on grievance handling, dispute resolution, and contract compliance
• Support labor negotiations preparation and labor cost analysis
• Build strong working relationships with union representatives and business agents
• Monitor union compliance requirements including hiring hall procedures, fringe benefits, and reporting
• Coach senior leaders and project managers on effective workforce management practices
• Drive engagement strategies across dispersed field teams
• Establish and monitor KPIs including turnover, grievance frequency, time-to-fill, and labor cost metrics
• Balance strategic leadership with hands-on execution in a fast-paced construction environment
• Perform other duties as assigned

Human Resources Director

• Serve as the primary HR partner for Region 1 leadership, providing guidance on employee relations, performance management, and policy interpretation
• Partner with the Senior Manager of Employee Relations on disciplinary actions, investigations, and sensitive employee matters
• Support leaders and employees with questions related to benefits, total rewards, compliance, and HR programs
• Communicate HR policies and procedures across the region and ensure consistent implementation
• Maintain strong compliance standards and reinforce structured HR processes
• Stay current on employment laws, regulatory updates, and compliance requirements
• Proactively advise leadership and key stakeholders on regulatory changes that may impact operations
• Support recruiting efforts within Region 1 and help ensure a structured and professional hiring process
• Partner with regional leaders to define role requirements and support candidate selection decisions
• Collaborate with corporate HR and recruiting teams to align workforce planning with business needs
• Support labor relations activities, including interactions with union representatives
• Assist with prevailing wage requirements, contract interpretation, and contract modifications
• Participate in union negotiations and ensure compliance with collective bargaining agreements
• Coordinate with key stakeholders on compensation, employee relations, and benefits matters related to union agreements
• Partner with the Training and Development Manager to support ongoing education and leadership development initiatives
• Maintain a structured and well organized HR environment aligned with Lewis Services operational standards
• Ensure HR processes are documented, consistent, and aligned with best practices

Senior Human Resources Business Partner

Compliance

• Administer the operational herbicide and pesticide licensing program
• Establish and continuously refine licensing processes and requirements
• Research and stay current on local, state, and federal regulatory changes
• Serve as the primary communication link between operations and the corporate office for compliance matters
• Track license renewals and expirations within company systems
• Proactively identify risk areas where additional licenses or filings may be required
• Review operational bids to ensure proper licensing requirements are identified
• Support operations teams with exam information, study materials, and licensing preparation
• Process license applications and related payments accurately and timely
• Support regulatory tracking requirements across operating entities
• Develop, monitor, and update key performance indicators
• Conduct internal compliance audits and prepare related reporting
• Manage and track annual reports, business licenses, and contractor licenses
• Serve as the main point of contact for third-party processors and coordinate with operating entities
• File ad hoc annual reports, business licenses, and contractor licenses
• Lead support efforts during external audits related to licensing programs
• Participate in continuous improvement initiatives and process enhancements
• Perform other duties as assigned

Operations Compliance Administrator

Affiliate Manager

• Serve as the system owner and subject-matter expert for the Acorn performance and learning platform
• Lead system configuration, enhancements, optimization, and governance aligned to evolving business needs
• Act as the primary liaison with Acorn vendors, IT, and HR stakeholders for updates, integrations, and enhancements
• Maintain platform governance including user roles, permissions, data structures, content taxonomy, and security standards
• Plan and execute testing cycles, release management, and system updates to ensure stability and effectiveness
• Identify opportunities for automation, scalability, and process improvement within LMS and performance workflows
• Partner in the design, evolution, and maintenance of enterprise competency frameworks, including behavioral and proficiency models
• Configure and continuously refine career paths and job architecture within the platform
• Support and maintain succession planning infrastructure, including talent profiles, readiness indicators, and pipeline reporting
• Develop and manage Individual Development Plan (IDP) tools, templates, and resources aligned to performance cycles
• Ensure performance management frameworks are fully embedded within Acorn and supported by clear HR processes
• Lead the planning, execution, and delivery of multiple learning initiatives and system projects
• Develop and maintain detailed project plans, schedules, and documentation
• Coordinate cross-functional resources, vendors, and subject matter experts to ensure successful delivery
• Monitor risks, dependencies, and issues, and proactively implement mitigation strategies
• Ensure clear, consistent communication across project teams, stakeholders, and business units
• Own the structure, organization, and governance of learning and performance content within the LMS
• Partner with subject-matter experts to curate, update, and maintain competencies, development resources, and training materials
• Design intuitive learning pathways and performance workflows that support employee growth and leader effectiveness
• Serve as a trusted advisor to corporate office and field operations leaders, aligning learning solutions to business priorities
• Act as an internal consultant to leaders, HR partners, and employees on performance tools and LMS capabilities
• Collaborate cross-functionally to align technology, talent processes, and organizational development priorities
• Develop system documentation, job aids, and training materials; lead end-user training and enablement sessions
• Support change management efforts, including communications and rollout of new features or process updates
• Ensure data integrity across competencies, job architecture, performance reviews, and development plans
• Design and maintain dashboards and standard reports supporting performance management and talent planning
• Analyze learning and performance data to assess effectiveness and recommend continuous improvements
• Gather stakeholder feedback and make data-driven recommendations
• Stay current on industry trends, emerging technologies, and best practices in learning and performance

Performance & Learning Systems Partner

Bilingual

• Conduct training sessions, workshops, and presentations on technology and software topics, both in-person and virtually
• Evaluate the impact of training programs and provide feedback to partnering departments to improve training retention
• Deliver specialized training on platforms such as the LMS, Microsoft Office, EHS Insights, Tiempo, and other systems as required
• Adapt training methods and materials to meet different learning styles and organizational needs
• Mentor and support employees as they apply new skills, serving as a go-to technology expert and field resource
• Facilitate practical, hands-on training and demonstrations in real-world settings
• Visit divisions across the company footprint to build relationships and ensure consistent adoption of technology tools
• Partner with corporate departments to learn new systems and roll out training initiatives
• Assist with implementing additional training programs related to tree care, spray, or other safety topics as needed
• Participate in continuous improvement and professional development through certifications, classes, and conference

Bilingual Technology Trainer

• Serve as the division point of contact for fleet and DOT-related needs
• Schedule and coordinate preventative maintenance and repairs
• Obtain and communicate vendor estimates for approval
• Maintain accurate records and upload documentation to asset systems
• Coordinate logistics for equipment transfers and disposals
• Train crews on Fleet/DOT compliance and perform Gate Checks
• Manage annual inspections with preferred vendors
• Track rentals and identify internal alternatives
• Monitor manufacturer recalls and ensures timely resolution
• Expedite repairs for out-of-service units
• Manage telematics and dashcam hardware repairs
• Serve as fuel program contact and trainer
• Train crew leaders on operator-level equipment maintenance
• Conduct field training on inspections, maintenance, cargo securement, and safe driving
• Review spending for cost-saving opportunities and warranty recovery
• Monitor and optimize asset utilization
• Perform administrative and clerical duties as needed
• Carry out other duties as assigned

Bilingual Fleet Coordinator

• Serve as the division point of contact for fleet and DOT-related needs
• Schedule and coordinate preventative maintenance and repairs
• Obtain and communicate vendor estimates for approval
• Maintain accurate records and upload documentation to asset systems
• Coordinate logistics for equipment transfers and disposals
• Train crews on Fleet/DOT compliance and perform Gate Checks
• Manage annual inspections with preferred vendors
• Track rentals and identify internal alternatives
• Monitor manufacturer recalls and ensure timely resolution
• Expedite repairs for out-of-service units
• Manage telematics and dashcam hardware repairs
• Serve as fuel program contact and trainer
• Train crew leaders on operator-level equipment maintenance
• Conduct field training on inspections, maintenance, cargo securement, and safe driving
• Review spending for cost-saving opportunities and warranty recovery
• Monitor and optimize asset utilization
• Perform administrative and clerical duties as needed
• Carry out other duties as assigned

Administrative Assistant

• Act as the primary administrative liaison between Operations and corporate shared services to ensure organizational alignment.
• Facilitate smooth communication and coordinate workflow between Operations and departments such as Fleet, HR, Risk Management, Supply Chain, IT, Payroll, and Accounts Payable.
• Manage the local yard equipment inventory database to ensure real-time accuracy.
• Oversee corporate and driver compliance databases.
• Prepare, format, and distribute visualizations of critical data.
• Organize regional and divisional meetings to optimize leadership time and resources.
• Collaborate with other Operations Administrative Assistants within the region.
• Assist management with coordinating and executing quarterly random Drug & Alcohol testing protocols.
• Serve as a liaison between corporate office and divisional leaders.

Operations Administrative Assistant

Billing Specialist

• Assist Revenue Cycle Specialists with weekly payroll verification and analysis
• Review and analyze timesheets, including revenue and equipment usage
• Produce customer invoices accurately and in accordance with contract terms
• Reconcile invoices, reports, and billing data across systems and customer portals
• Complete data entry and process requested reports accurately and efficiently
• Support resolution of billing issues for internal teams, customers, and external partners
• Distribute billing and payroll related information to field personnel as needed
• Report on the status of outstanding accounts and billing discrepancies
• Assist with developing and implementing process improvements within billing operations
• Ensure billing functions are completed accurately, timely, and in compliance with customer contracts
• Train new employees on billing systems including ERP, data collection tools, and Tiempo
• Create, review, and reconcile utility billing
• Collaborate with internal stakeholders to support a positive partner experience
• Perform other duties as assigned