Lendistry

Program Manager

• Lead borrower acquisition, pipeline development, and counseling services for Project Home's disaster mortgage product
• Establish and manage an ecosystem of partners including builders, funders, and HUD-Certified Counselors
• Develop and execute comprehensive borrower engagement and customer pipeline strategy
• Ensure client satisfaction and verify borrowers have deep understanding of the product
• Manage engagement of 750-1,000 potential borrowers to achieve conversion goals
• Identify, recruit, and manage 3-4 HUD-certified housing counseling partners
• Create best-in-class training materials including Mortgage 101 and disaster product education
• Support leadership team in pre-briefings with policymakers, community leaders, and key organizations

Senior Program Manager

DevOps Engineer

• Monitor and resolve application and customer issues in production
• Support the automation of recurring issues and issues that need manual intervention
• Identify and implement process improvement to reduce time to resolve support tickets
• Create dashboards and solutions to pro-actively identify issues
• Reduce human errors, increase quality and security through automation
• Troubleshoot alerts and escalated issues
• Engage in and improve services from deployment, operation, through refinement
• Maintain production environments by measuring and monitoring availability, latency, and overall system health
• Scale systems sustainably through automation
• Evolve systems by pushing for changes that improve reliability
• Practice sustainable incident response and disaster recovery exercises
• Create and improve documentation and runbooks

Cloud Operations Engineer

Analyst

• Collaborate with the banking team on funding needs
• Manage the daily treasury requests for both internal and external customers
• Review and verify disbursement activities to ensure reconciliations are accurate

Treasury Analyst

Account Manager

• Own the end-to-end strategy and performance of Lendistry’s sports and community partnership portfolio (e.g., WNBA, NWSL, and future partnerships).
• Develop annual and multi-year partnership strategies aligned to company growth, capital markets & Lendistry’s mission/objectives.
• Serve as the primary relationship owner with team partners/players, league stakeholders, and external agencies/agents.
• Lead the planning and execution of all partnership activations, including entitlement events, in-arena presence, and community programs.
• Ensure flawless execution across all touchpoints, including game-day ops, hospitality and branded experiences.
• Coordinate cross-functional teams (creative, social, PR, events, digital) to deliver high-impact activations/deliverables.
• Translate partnership assets into measurable outcomes including; brand awareness & engagement, small business pipeline and application flow, investor and capital partner engagement.
• Partner closely with the Marketing, Sales, CEC, Capital Markets and Executive teams to align sponsorships with business development opportunities and growth strategies for Lendistry.
• Works with Marketing Department shared resources teams (email automation, communications/PR/social media, graphic design, web design) on all projects.
• Partner to develop content including social media, PR and investor storytelling related to partnerships.
• Build and manage a year-round calendar tied to partnership activations and key moments in and off season maximizing the relationship during the offseason.
• Lead offseason planning, including but not limited to; performance analysis & ROI assessment, partnership renewal and negotiation strategy, identification for new opportunities and continuous optimization based on performance insights.
• Using excellent proofreading skills and attention to detail, oversees Marketing content for sponsorship and partnership related materials.
• Learns, masters, and enforces Lendistry brand standards.
• Schedules kick-offs, and follows timelines to support projects day-to-day through completion.
• Represent the Lendistry Marketing team both internally and externally in an overwhelmingly positive manner.
• Due to the nature of this role, it will involve being onsite at sporting events and travel to sporting events in other markets.
• Demonstrates a high level of reliability, accountability, and time management, with the ability to effectively prioritize responsibilities and adjust work schedules as needed to meet critical deadlines and ensure project alignment, including availability outside of standard business hours when required.
• Contributes to broader organizational goals by supporting strategic initiatives and taking on additional responsibilities or projects as business needs evolve.

Senior Program Manager

Cloud Operations Engineer

Treasury Analyst

Senior Manager, Partnerships – Activation