VP of Operations – Insurance

Lendistry

Vice President of Operations overseeing Lendistry's Insurance Fulfillment Team operations. Responsible for strategy execution and operational excellence in insurance services.

Posted 7/21/2026full-timeLos Angeles • California, Texas • 🇺🇸 United StatesLead💰 $180,000 - $200,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading operational transformations and implementing strategic initiatives that align with business objectives. Proficient in leveraging technology and data analytics to enhance operational efficiency and ensure compliance with governance standards.

Highest-signal resume keywords

Operations LeadershipStrategic Initiative ExecutionLean Six Sigma MethodologiesBudgeting And Financial AnalysisChange Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational Strategy DevelopmentData AnalyticsPerformance ManagementKPI MonitoringResource PlanningOperational ComplianceRisk MitigationProcess ImprovementChange ManagementFinancial Forecasting

Soft Skills

Communication SkillsRelationship BuildingCoaching And MentoringProblem-SolvingEmployee Engagement

Tools & Technologies

EquisoftNetSuiteAutomation SolutionsOperational Systems

Industry Keywords

Operational ExcellenceGovernanceComplianceOutsourcing ManagementOrganizational Growth

About the role

Key responsibilities & impact

Lead organizational implementation of the carrier’s main operating system (Equisoft) including keeping on schedule and within budget.
Implementation of the accounting system NetSuite into Equisoft
Oversee the onboarding and daily operations of the carrier’s outsourcing firm (Sutherlands)
Develop and execute enterprise operational strategies aligned with the organization's strategic goals.
Collaborate with executive leadership to develop long-term business strategies, organizational priorities, and operational roadmaps.
Develop leadership talent through coaching, mentoring, succession planning, and performance management.
Leverage technology, automation, and data analytics to enhance operational efficiency and decision-making.
Establish and monitor key performance indicators (KPIs) to measure operational effectiveness and business outcomes.
Lead multiple operational departments to ensure efficient, scalable, and customer-focused service delivery.
Drive continuous improvement initiatives by identifying opportunities to streamline workflows, eliminate inefficiencies, and improve operational performance.
Partner with Finance to develop and manage departmental budgets, forecasts, and resource planning.
Ensure operational compliance with applicable federal, state, regulatory, and internal governance requirements.
Foster a culture of accountability, collaboration, innovation, and employee engagement across operational teams.
Build and maintain strong relationships with internal stakeholders, external partners, and vendors to support organizational objectives.
Identify operational risks and implement proactive mitigation strategies to support business continuity.

Requirements

What you’ll need

Bachelor's degree in Business Administration, Operations Management, Finance, or a related field or experience.
Minimum of 10 years of progressive operations leadership experience.
Minimum of 7 years leading multiple teams and senior leaders within a complex organization.
Demonstrated experience managing organizational change, strategic initiatives, and operational transformation.
Strong analytical, problem-solving, and decision-making skills.
Excellent executive presence and communication skills.
Extensive experience leading large-scale operational functions with a focus on organizational growth and operational excellence.
Demonstrated ability to develop and execute strategic initiatives that align operations with business objectives.
Experience implementing Lean, Six Sigma, continuous improvement, or other operational excellence methodologies.
Strong understanding of budgeting, forecasting, financial analysis, and resource management.
Proven success building high-performing teams, developing leaders, and driving employee engagement.
Experience leveraging technology solutions, automation, and operational systems to improve efficiency and scalability.
Ability to analyze operational metrics and leverage data to drive informed business decisions.
Knowledge of governance, compliance, operational controls, and risk mitigation best practices.
Exceptional communication and relationship-building skills with executive leadership, business partners, and external stakeholders.

Benefits

Comp & perks

Comprehensive Medical, Dental, and Vision Insurance
Generous Paid Time Off
Birthday Day Off
12 Paid Company Holidays
401(k) Match
FSA and HSA
Paid Life Insurance
Paid Disability Insurance
Pet Insurance
Employee Assistance Program (EAP)
Professional Development Courses
In Office Provided Snacks and Drinks
Gym Facilities (LA & Tustin/CEC Offices)
In Office Engagement Activities