Legatics

Director

• Own the end-to-end customer journey for US customers from pre-sales engagement to expansion.
• Partner closely with Sales to support late-stage demos with lawyers.
• Deliver tailored product demonstrations aligned to US law firm workflows.
• Identify, cultivate, and support law firm champions pre-sale.
• Own onboarding and rollout planning for US customers.
• Design and deliver engaging training sessions for different practice areas.
• Act as the primary day-to-day owner for US customer relationships post-implementation.
• Drive adoption and expansion by identifying new use cases across firms.
• Represent Legatics in the US market, attending industry events and networking opportunities.
• Maintain deep knowledge of the product roadmap and collaborate with Product Marketing.

Director, Customer Solutions – Success