Field Account Executive
Legacy Restoration LLC
Roofing Account Executive
Legacy Restoration LLC
full-time
Posted on:
Location Type: Office
Location: Lombard • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $90,000 per year
Job Level
Mid-LevelSenior
About the role
- Manage the entire customer experience from start to finish, including generating new business and direct sales
- Meet with insurance adjusters, document scope of work, submit job documentation, and coordinate with internal teams (Project Coordinator, Supplement, Production)
- Upload signed contracts, photos, measurements, and all relevant notes into the CRM system immediately after appointments
- Serve as main point of contact for customers: provide regular updates, explain insurance paperwork, coordinate selections and upgrades, and collect payments
- Collaborate with internal teams to ensure projects move forward smoothly and meet quality standards
- Perform door-to-door outreach, inspections, and meet monthly sales quotas
- Work flexible hours (evenings and Saturdays) and perform field duties such as climbing ladders and walking roofs
- Represent the company by wearing branded apparel and maintaining company vehicle decals
Requirements
- Generate new business through door-to-door outreach, inspections, and other sales efforts (monthly sales quota must be met to maintain employment)
- Serve as the main point of contact for customers, providing consistent follow-up and high-quality service throughout the project
- Meet with insurance adjusters, document the scope of work, and upload all required files, photos, and notes promptly into company systems
- Collaborate with internal teams (Project Coordinators, Production, Supplements) to ensure projects move forward smoothly
- Work flexible hours, including evenings and Saturdays
- Represent Legacy Restoration by wearing company-branded apparel and install company-branded vehicle decals on personal vehicle windows
- Be able to climb ladders, walk roofs, and work in various weather conditions as needed
- Attend all required company and sales team meetings and trainings
- Uphold Legacy Core Values in all interactions with customers and teammates
- Excellent communication, organizational skills, and ability to manage multiple jobs and deadlines
- Comfortable in a fast-paced, field-based sales and customer-service role
Benefits
- Career advancement and growth opportunities
- Ethics Torch Award by BBB
- 10 days paid time off and 8 Paid Holidays
- Health, Dental, and Vision Insurance
- 401K plan with company match
- Vehicle Allowance
- Paid Paternity Leave Benefit
- Team building and community volunteering activities
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
salescustomer experience managementdocumentationproject coordinationdoor-to-door outreachinspectionsCRM systemspayment collectionquality assurance
Soft skills
communicationorganizational skillscustomer servicecollaborationtime managementflexibilityproblem-solvingteamworkfollow-up
