Sales and Service Representative – Exterior Restoration
Legacy Restoration LLC
Roofing Account Executive
Legacy Restoration LLC
full-time
Posted on:
Location Type: Office
Location: Rochester • Minnesota • 🇺🇸 United States
Visit company websiteSalary
💰 $70,000 per year
Job Level
Mid-LevelSenior
About the role
- Manage the entire customer experience from start to finish for residential exterior renovation projects
- Generate new business and meet monthly sales quotas
- Meet with insurance adjusters, document scopes, and submit job documentation
- Upload signed contracts, photos, measurements, and notes into CRM immediately after appointments
- Coordinate with Project Coordinators, Supplement, and Production departments to move projects forward
- Provide regular updates to customers, explain insurance paperwork, coordinate selections and upgrades, and collect payments
- Wear company-branded apparel and have company-branded vehicle decals on personal vehicle windows while representing Legacy
- Climb ladders and walk roofs; work in various weather conditions as needed
- Work flexible hours, including evenings and Saturdays, and attend required meetings and trainings
- Deliver a seamless, high-quality customer experience that meets Legacy’s service standards
Requirements
- Generate new business through door-to-door outreach, inspections, and other sales efforts (monthly sales quota must be met to maintain employment)
- Serve as the main point of contact for customers, providing consistent follow-up and high-quality service throughout the project
- Meet with insurance adjusters, document the scope of work, and upload all required files, photos, and notes promptly into company systems
- Upload signed contracts, photos, measurements, and all relevant notes into the CRM system immediately after appointments
- Collaborate with internal teams (Project Coordinators, Production, Supplements) to ensure projects move forward smoothly
- Work flexible hours, including evenings and Saturdays
- Represent Legacy Restoration by wearing company-branded apparel and having company-branded vehicle decals installed on the windows of personal vehicles
- Be able to climb ladders, walk roofs, and work in various weather conditions as needed
- Attend all required company and sales team meetings and trainings
- Uphold Legacy Core Values in all interactions with customers and teammates
- Excel at building strong customer relationships and being their main point of contact
- Highly organized and able to manage multiple jobs and deadlines with attention to detail
- Communicate clearly and professionally, especially when guiding customers through paperwork and insurance processes
- Take ownership of work and follow through on commitments
- Thrive in a fast-paced, field-based role and enjoy collaborating with internal teams
Benefits
- Career advancement and growth opportunities
- 10 days paid time off and 8 Paid Holidays
- Health, Dental, and Vision Insurance
- 401K plan with company match
- Vehicle Allowance
- Paid Paternity Leave Benefit
- Team building and community volunteering activities throughout the year
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
CRMsalesdocumentationcustomer experience managementproject coordinationinsurance paperworkcontract managementmeasurementsdoor-to-door outreachinspections
Soft skills
customer relationship buildingcommunicationorganizationattention to detailflexibilityteam collaborationownershipcommitmenthigh-quality servicefast-paced adaptability
