Legacy Restoration LLC

Business Development Rep

• Generate new business through sales/marketing activities and inspections in your market (B2B D2D, multi-media connections, word of mouth, etc).
• Maintain regular and consistent, professional communication and updates to all clients.
• Attend all appointments, meetings (adjuster meetings, board meetings, presentations, inspections. Etc.).
• Communicate with other support teams to provide the best service to our customers.

Business Development Representative – Multi Family Roofing

Commercial Roofing Business Development Representative

Data Analyst

• Monitor Five9 performance metrics (dropped calls, abandoned rates, etc.) to optimize call-handling processes.
• Troubleshoot user-reported issues via the ticketing system; provide support to call center agents and supervisors.
• Enhance automation and integrations within the calling platform.
• Collaborate on third-party integrations, including LeadPerfection and custom lead management systems.
• Partner with management and business teams to define and implement strategies that improve call center and sales performance.
• Generate and automate reports; configure scheduling as needed.
• Use workforce management tools to forecast staffing requirements by shift.
• Perform additional duties as assigned.

Business Development Representative – Multi Family Roofing

Commercial Roofing Business Development Representative

Five9 Admin – Data Analytics