Manage the entire customer experience from start to finish for residential exterior renovation projects (roofing, siding, windows, gutters)
Generate new business and conduct door-to-door outreach and inspections
Meet with insurance adjusters and document scope of work
Upload job documentation (signed contracts, photos, measurements, notes) into CRM immediately after appointments
Coordinate with internal teams (Project Coordinator, Supplement, Production) to move projects forward
Provide regular updates to customers, explain insurance paperwork, coordinate selections and upgrades, and collect payments
Serve as main point of contact for customers and ensure high-quality service delivery
Work flexible schedule including evenings and Saturdays and perform field work such as climbing ladders and walking roofs
Requirements
Generate new business through door-to-door outreach, inspections, and other sales efforts (monthly sales quota must be met to maintain employment)
Serve as the main point of contact for customers, providing consistent follow-up and high-quality service throughout the project
Meet with insurance adjusters, document the scope of work, and upload all required files, photos, and notes promptly into company systems/CRM
Upload signed contracts, photos, measurements, and all relevant notes into the CRM system immediately after appointments
Collaborate with internal teams (Project Coordinators, Production, Supplements) to ensure projects move forward smoothly
Work flexible hours, including evenings and Saturdays
Represent Legacy Restoration by wearing company-branded apparel and having company-branded vehicle decals installed on the windows of personal vehicles
Be able to climb ladders, walk roofs, and work in various weather conditions as needed
Attend all required company and sales team meetings and trainings
Uphold Legacy Core Values in all interactions with customers and teammates
Strong customer relationship building, organization, clear professional communication, ownership, and ability to thrive in a fast-paced field-based role
Benefits
We offer career advancement and growth opportunities
10 days paid time off and 8 Paid Holidays
Health, Dental, and Vision Insurance
401K plan with company match
Vehicle Allowance
Paid Paternity Leave Benefit
Team building and community volunteering activities throughout the year
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.